Cvs Pharmacy

Wow the staff is always talking about their weekend plans and not helping the costumers much! But the pharmacy girls are amazing and very helpful when it comes to prescriptions. I’ve been going to this pharmacy for about 3 years now along with my entire family but a few changes as to staff helping the costumers should Be addressed.

If you drive this CVS has a ginormous parking lot in the back, otherwise you will pay the meter in the front. If you see a lot of cats roaming the parking lot, those are a feral colony. You will notice that they have a clipped ear as they have been caught, spayed or neutered and placed back where they are use to being. These cats are fed by a rescue group and have a covered area for resting at the back of the parking lot. Please do not try and feed the cats or pet them. They are very skittish, but they are well cared for. Most of the cats are orange so they may all be related. They are cute and hang out by the cars.
This location has a large photo area in the back of the store when you first come in from the parking lot. They also has a very large refrigerated section and a large frozen food section. This is one of the largest food sections I have seen in all my CVS visits. There is also a substantial pet food area.
The front of the store has a self check out section and a regular register with a real CVS employee. Aisles in this store are clear and you have room to move without bumping into other customers.
I have found that all of the employees and managers are very nice here, but please take into consideration that this is one hopping store. Its busy on over drive. I have never had any interaction with the pharmacy area, but they do have seating and they do seem to service a large senior population. From what I can tell, the pharmacy area is as busy as the rest of the store. Considering 95% of the income from CVS stores come from the pharmacy, you can see that the rest of the store is basically just convenience for CVS customers. CVS would not even need to offer razor blades, makeup etc and still make the bigs bucks.
Not all CVS stores are created equal. This store is very busy, but seem to have stock well undercontrol.
Bathroom facilities are available, but you will need an employee to take you to the bathroom and they will wait for your to finish your business. Don’t take too long in the bathroom or they will figure out if your doing a #1 or #2.

Cvs what can I say.
First it was the photo department. Lost my prescription and said I never gave it to them.
Gave them the doctors number they verified and apologized. OK no problem there was more slip ups but I will not get into that. Photo department has improved since then.
Now went there used the automated machine. Put $ 51.00
In. Then the machine the cvs attended came over and said I apologize. There is no money in the machine.
He is also very kind and helpful. Then they call another person and I guess he is the Manger. Doesn’t say anything just goes into the machine and start trying to fix the issue. While he was doing this I said to my mother most be the new people. Lol. In a joking matter.
I seen his face and he didn’t like that to much mine you he didn’t look at me. He said you need to go to the register in a wise tone. OK I was kind of angry and said to my mother he needs to get slapped with some manners. Lady at the register was courteous like you should be in a neighborhood drugstore. The lady tells me 50.78 my mother says we paid. She said you did. So why is he giving me this. The other attended comes over and says the other guy has to come i said call him he tells me he knows.
This eurecked me. I said page him. What is this I am going to waste half and hour for 22 cents. I didn’t want to leave because I wanted them to know I paided. He comes over he said pay her I said we paid. You did yes. He asked the nice attended the guy. He said yes they paid. He goes to the automated machine tells the last at the register put 51 dollars in in. Mine you customers are looking at me and are like unbelievable. Smiling at me. I was hot because of the lack of respect from him no I apology about it. Nothing just walked away. Nice customer service.
Now the lady had the courtesy to say I am sorry about that. I was very ticked off at this point and said I spent almost $ 600 here from the year to date. Meaning how do you treat a loyal customer like that. Maybe if I was in my work clothing it would have been different either way it’s a fail with me. I feel bad because the nice guy the attended said sorry about that and I said ya whatever. ticked. So sorry to nice attended. And keep up the good work. Other guy learn some manners and respect. Sorry for any typos on my phone had to air it out.
Maybe the guy was having a bad day ok granted but you treat people with respect and manners.

If i could leave minus stars i would.
I try not to go to this cvs but sometimes its on my way… well i will start learning to go out of my way.
Store itself nicely stocked BUT the workers are horrible at 10am its not even like you had a bad day it just started. Not helpful at all and move slower than a snail.

The lines get crazy long. The store could use a little sprucing and updating. The workers are friendly but don’t seem too excited to be there. I can’t blame them though, its a CVS. They have everything that you could want from a CVS and a gigantic parking lot that is crucial for shopping on Grand Avenue. CVS overall gives tons of discounts and coupons so it pays to shop there. The pharmacy doesn’t always have things in stock and can take time to fill your meds, but unless you are in an emergency situation you should be ok. I did notice them help out a pregnant woman who came in as they were closing. They did have some compassion.

I always shop here, but when it comes to filling prescriptions, go somewhere else. There has not been a time where I haven’t heard someone have an issue with filling their prescription, as well as my own issues. Today, the pharmacist told me they did not have the medication I needed, which is an extremely common medication, and that there is a wait list and «many more clients ahead of you who take it regularly». What does that even mean? Since when does a huge pharmacy chain not have a common medication?
The pharmacists are rude and seem annoyed that they have to put pills in a bottle and deal with people. The wait time is always two hours or more. I’d rather give my business to a local pharmacy, as I will do from now on.

I think the store may have addressed the issue of the long lines because they now provide self check out and cashiers. I did go at an random time (12:00 PM on a Tuesday), but I only had to wait like 30 seconds for the self check out. There was also no line at the cashier either. The store was pretty well stocked, so I was able to get what I needed, peruse around, and check out. Overall, I would come here again because the location is convenient:

CVS is a large chain drug store. If you didn’t know that, now you do. This one’s got huge lines in it, always.

At times there are very long lines at the Maspeth CVS, but usually when there are long lines, they will get someone to open another register to speed things up. I like it at Maspeth CVS, because the people are friendly and the store is very clean.

wow! And I thought I was the only one who left my purchases in the cart out of frustration and disgust!
I must say, though that lately the lines have been shorter and the staff
appears to be more efficient. Is it possible???

Prepare to stand in a wicked long line no matter what time of the day you go, nor what day of the week it is. I just don’t get it. I’ve spend up to half an hour shopping here only to leave all of the stuff I was about to buy in my basket by the line because I didn’t want to wait on such an incredibly long line. I know this makes me sound spoiled, but seriosuly, I’ve never experinced that in any other CVS, let alone at any of its competitors. The managers just can’t get it right. Other than that, your typical CVS Pharmacy. Unfortunately, it’s the only store in its class within walking distance so I’m stuck with it!