Sleepy’s

I’m sad about this experience for my inlaws. They bought 4 beds at this location and had 5 pillows. The day they bought the beds the pillows were not in stock and my inlaws only took 3 out of the 5 pillows home. Well whoever rang them up stated they took all 5 home that day. The other two pillows were suppose to be delivered along with the beds as originally planned but it was never delivered for them. So we traveled back to the store today to get them. The girl inside was just as confused and questioned us that they did indeed picked up the 5 pillows at the time of purchased. After arguing with her she called corporate or whoever it was to try and get it straightened out. At this point my mother inlaw was annoyed that they thought we were lying about it. It’s pillows! For petes sake! We just wanted to be treated as honest customers. They even charged them for box springs that they didn’t even order.
My inlaws will not be returning to get any more items from this place. They don’t stand behind their 100% customer satisfaction.

Buyer Beware!!! I recently bought a mattress for my parents. The mattress is only 8 weeks old and it is defective! Instead of immediately replacing it, we were told my parents need slats put on their bed because without the slats, the warranty is void. No one ever mentioned that they needed slats on their bed when I bought the mattress!!! My parents, who are in their late seventies, went to this store and were treated disrespectfully by a salesman named Mike. He should be ashamed of himself for not being patient and accommodating with older customers. The whole experience has been stressful and outrageous! I myself talked to a supervisor in customer service and was told that the slats would have to be installed. The defect has nothing to do with not having slats!!! The pillow top on the mattress is defective. Needless to say, Sleepy’s has lost customers for life.