Veterans Affairs Medical Center

As I write my review, Id like to point out that this is directed towards the OIF/​OEF clinic of the Martinsburg VA. Yet, more specifically to Dr. Nair. I honestly feel sorry for any other Veterans to have to endure her as a primary (non)care provider. She is not only rude, but very abrasive. She has very poor bedside manners. She would rather argue about irrelevant issues than to actually help you. To anyone that has her, you can request a change of physicians. I did and Im so glad.
Now, for some positive. I also recently went to the Emergency department for the issue that my primary doctor, Dr Nair, didn’t care to help me with. Given my history of having a brain tumor and cancer, I was urgently rushed to a CT scan because my symptoms were potentially dangerous and they didn’t wanna wait. The scans were clear and the ER doctor came in and actually had a conversation with me about what I was there for. He then actually looked at the visual symptoms and did some research. He came back with a steroid shot, and some antiviral meds, pain med and an antibiotic. I was there a little over an hour. I arrived barely able to walk and left feeling like a different person. Thanks Dr Freeman! All the stars are for him, for the other so called dr, is there a negative infinite???

Id like to add further review about doctor Akhand at the outpatient clinic in Stephens city. He is a poor excuse for a doctor. He doesn’t do anything to help veterans. He wont renew or refill needed prescriptions that Ive been on for years that work for me. He wouldn’t even write a note about a disability when I was trying to get financial help. And, he is a Disabled veterans affairs «doctor». He and his staff are lazy, inconsiderate and rude. Most of the doctors in the VA are foreigners. Sometimes it feels like Im in an India VA hospital. In 6 months Ive had 2 American doctors. All the others seem to be having a contest with each other on how bad they can treat veterans.
Some of the nurses in Martinsburg truly suck at their jobs. I was given a shot on my abdomen by Elsia from the 4^th floor patients ward. When she gave me the shot, it was like she was stabbing me with a knife. She held the syringe about 3″-4″ above my abdomen and then jabbed it in me. There is a photo of the bruising at 7 days later. The VA is so horrible that I have found a private doctor to see. For the other veterans reading this, there are private doctors who take Medicare. Boycott the VA and go see a REAL doctor. Not some foreigner on a work Visa who doesn’t give a crap about you.

The doctor was cold towards my husband. I understand a need for a sense of apathy in her position but the complete lack of empathy made me feel like we were trying to converse with a heartless robot.

Has café and coffee– snack bar. Nice staff. But, that’s not the only reason to love this place. The place is run how a VAMC should. The staff all work together to get the veterans taken care of as prompt as possible. They take the time to go out of their way to show you where to go (including the police security to the custodian). Everyone helps everyone and calls are returned promptly. Besides that, it is clean and plenty of parking. This place takes pride in its organization.

I would rather drive out here than into Bethesda or DC. It is a nice place although certainly not new by any means. The people who work here are wonderful and I have never had anything but friendly service and care. There is plenty of parking and they even have a Starbucks inside. Overall a solid VA Hospital.