Whataburger

We stopped here on our way home from Christmas in Texas back to NC. I was craving Whataburger since I rarely get it after moving away. The food was good but we waited way too long for a fast food restaurant. The staff we could see seemed a little on the lazy side. The counter staff was not busy but stood around chatting instead of helping fill and deliver orders, cleaning tables or bathroom which all needed cleaning. Tables were dirty and the floor was beyond filthy. We witnessed a staff member drag a high chair across the restaurant while carrying trash in the other hand. To say the sound of dragging a high chair across a tile floor was annoying, is an understatement. Lazy, young staff at a fast food restaurant seems to be a trend. The bathroom needed a good cleaning as well. Speaking of bathrooms, this one is a one person one. Not a great idea for a restaurant. There was always a line. I did enjoy my burger though :)

SWEET & SPICY BACON BURGER is to die for. Well balanced but strong and complimentary flavours. Plenty of bacon and not an overwhelming amount of sauce (can get messy if to much)
Food was hot and fresh.
Asking fifty cents for ranch dressing when you paid almost $ 11 for a combo seemed very excessive given that other sauces were free and even available from the «need anything else staff».

Unfortunately, the seats were a lil messy. The place need a spot clean up here and there but overall the place is great. Service is great, customers are great, FOOD is FANTASTIC.
AND…
It’s 24 HRS!!!
WHHAAAAAATTT!!!

Didn’t live up to the hype. Our order was messed up and we should’ve know from the start. The guy taking our order keep saying ok confirming he understood what we wanted and then would ask is what we said. To put it plain and simple the only one order out of five was correct.

You could eat in the bathroom it is THAT clean. I have never had a order messed up there. This is the cleanest best run fast food place in Marshall. I am sure of that. The manager is the magic here. He is as good as managers get. there are several reasons why. I have been in this restaurant maybe 60 times or more since it is right by my sons school. I have seen the manager interview employees and seen the ones he hires. I have only spoken to him once. I had problems with the wif and they fixed it. When he saw me in the restaurants several days later he came up and asked me how the wifi was working. He is a amazing manager because the staff is excellent and the restaurant is always clean. They bring you food and even come around to ask if you need more coffee. This one is across from the mall.

I have to say, Marshall TX has a nice Whataburger. We usually stop at Whataburger for breakfast since they have two things we love: table service and strong coffee!
It is pretty much the same as every other Whataburger, but my husband got a few more options with his breakfast meal that others don’t offer. He’s never been offered toast or gravy or any of this at the ones near us. The chick at the counter kept throwing option after option at him and laughing at his reaction.
If I find my way up to Marshall TX again, then I’ll be stopping here for breakfast!