Moody Sales & Service, Inc

Service review: I recently had a gummed up carb and a seized choke cable on a brand new Polaris sled (400 miles last season). They cleaned the carb and replaced the choke cable, and informed me to start using StarTron to treat all my gas instead of StaBil as it is superior due to enzyme activity. And they put StarTron in my tank as well. All for $ 70 bucks. Turn around was not too bad (1 – 2 weeks) but they were very, very busy, getting a bunch of sleds repaired for the winter and I was not in a rush at all. Thanks guys. See you again.

I would not advise anyone to go to Moody’s. Me and my husband wanted to support our local businesses, and we were shopping for a new ATV. We arrived to a large crowd of employees hanging out in front of the shop. We wandered around outside a bit then headed inside. No one asked if we needed help while outside or inside. We headed back outside where my husband had to ask the group if anyone could help us. One young man helped us as well as he could. When we wanted to talk price he said he didn’t do that because he worked in the shop and we would have to talk to the owner. We waited outside the owner’s office while the kid went in and described what we were looking for and what could he do on the price. We could clearly hear the owners responses, from where we were standing. I immediately detected attitude and heard him saying «the price is what is is! and it’s going up $ 200 tomorrow!» OK well do you think being the owner you could come out of your office and introduce yourself and see if you could help us!!! NO he sent the kid back out to basically repeat everything we had just overheard him saying (although the kid didn’t say it with as much attitude). Sadly we will not be supporting our local Mars community by ever buying anything there!!! Maybe they only pay attention to you if you are buying the more expensive toys and not JUST an ATV. Either way I would not suggest going here unless terrible customer service doesn’t bother you.

Great place for service but sales are questionable!
Moody’s is located in Mars and is completely family owned and operated. They service and sale Can Am, Polaris, and Ski Doo. I have been taking atvs here for about 4 years now.
The service department is great. they do a great job and it is usually a very speedy turnaround time. They always seem to tell you if there are additional problems and what to do about them.
There are not alot of accessories in the store. They have some for both atvs and motorcycles but not alot.
Finally, sales is a bit questionable. My husband tried to purchase an atv here and they said they didn’t have it. They made no suggestion to get one or order one. Very strange. I also tried to order him tires and received no return phone call for price.
I love to support the family owned businesses in Pgh and will continue to use them for service and my atv needs.