They are very very nice. I took my dog here for over 5 years when she got hit by a car they never gave up on her they loved and took care of my dog for over 3 weeks when she stayed there night and day I felt safe leaving her there and me and my family could see her when ever we wanted to for what ever amount of time. I take my new dog here now and they have everything that your pet will need to live a strong healthy life.