X-Cited Nails & Spa

I was excited to try this salon given their good Unilocal reviews, affordable prices, and hours. I went last Sunday, 11÷29÷15, to get shellac on my hands. I had a pleasant experience while I was there. The man who did my nails was gentle, there was a sign posted that said they use a new nail file for each customer, and the shellac manicure was $ 27…all things that made me happy. Unfortunately, my great experience has been completely negated because as of today, just 8 days later, FOUR of my nails have peeled entirely. I’ve gotten shellac countless times at various salons, and it always lasts a minimum of 2 weeks. I have no idea where my manicure went wrong, but needless to say, I will not be returning to this salon, and I am regretting my $ 5 tip! I would recommend Oriental Nails which is the just down the road and has similar prices. The shellac that I’ve gotten done there has last me 3 weeks each time (and that was just until I peeled it off because it grew out).

My finger is now infected and swollen to almost twice its size and as you can imagine is very painful. I’m just hoping this $ 14 manicure doesn’t cost me more pain and a doctors bill

I’ve been going here since I moved to Marlborough… so just over 3 years. I mostly get pedicures here with an occasional regular manicure. I’ve never had a bad experience. I find the staff to be friendly and the facility clean. I never feel rushed when it’s busy but if it is very busy sometimes there is a short wait at the beginning which I don’t mind especially as a walk in during a peak time. At this point I think I’ve had my feet done by nearly everyone there and all have done a good job and I’ve left happy with the final results. My only comment is that some of the technicians are very soft spoken, this isn’t necessarily a bad thing but it makes it hard for me to hear and understand them over the whirling of the foot baths, the TV and customer chatter. I can’t speak to how well they do with services I don’t get here like gels or waxing but as far as regular mani pedis go it’s an A+ from me.

I honestly adore this place. My nails last long, are always prefect and so pretty. I have yet to have a bad experience there. Helen is my favorite! Ken too!

Made reservation for a gel manicure here this past week. Came and they took me in right away, nice… The atmosphere was welcome and warm. The shop is clean and well decorated. Excellent and nice technicians. I was very satisfied with the results!

Absolutely love this place. The atmosphere is friendly, the manicurists and wax person are seasoned professionals who really go out of their way to fulfill your wants and needs and the place is so clean. It’s a great place to get your salon day in and relax or chat. It’s just wonderful. I went to another salon a few weeks ago and regretttttted that decision. Kelly took my mess of a manicure and reshaped all the nails to perfection and made them look beautiful with her blending of neutrals and sparkles. I always go to kelly now because of her bubbly personality and expertise with cosmo. I am telling you, you won’t regret going !!

I liked this place. It was clean, bright, tons of colors and friendly people.
I called to make an appointment for saturday, there wasn’t anyone at the front desk but I was helped out by a manicurist who was setting up her space.
I think they had just opened, but they already had a few customers.
I sat down and had a gel french. I don’t know the name of the person that helped me out but he was a guy.
He was really nice, worked fast but I didn’t feel rush and the massage at the end was very pleasant.
The pricing was standard. I will definitely come back!

It’s always best if you can make an appointment here, but they’re pretty good about getting walk-​ins taken care of within 15 – 20 mins. It can be faster than that — I’d say that’s the max time I’ve ever waited and I go here all the time.
Some of the staff here are more skilled than others, so it can be hit or miss, but it’s generally more hit than miss. They’re better than other places with not making rude comments to customers and I think are more efficient in general.
The spa pedicure is worth the price hike.

This is generally somewhere I go in a pinch when I’m in Marlborough. It’s mediocre at best and always a gamble. I’ve had some truly amazing mani/​pedis here and I’ve had some God awful ones. Whichever the case I don’t believe in not tipping someone because you never know if those tips pay the bills. Anyways, if I tip more, they almost always go back and fix mistakes that they normally would have left. The staff is also hit or miss– the woman I had today (I wish I got her name) was the most sociable and overall heartwarming, however, she couldn’t paint nails to save a life. My pedicure is chunky and streaky– after it was done she told me to pick another color for my nails. Hello where’s the common sense? She should have asked before she put it all over my nails! Anyways she left it even after I complained.
If you’re rushing and want to play ⁵⁰⁄₅₀ then give it a go. Otherwise, I’d just Chez Bella or somewhere else if you have the time/​money.

Horrible experience!
I went in for a Bikini Wax. Unfortunately, I got the owner.
She was very rough, unfriendly, dipped the stick in the Wax Heater over and over, vs. using a new stick OR putting the wax in a small container.
I will be calling the Board of Health!

DO NOT GO HERE! I REPEAT, DO NOT GO HERE! I was short on time and needed a quick fill done. I did not recognize anyone since the last time I was here. It looked like under new ownership. After a week of my fill, green stuff started to grow underneath! I posted a photo! It’s disgusting! BEWARE of this dirty place!

I went yesterday for a pink and white fill and a spa pedicure. The spa pedicure was good not great and the pink and white fill was horrible. An older lady Linda did it. She clearly did not have any experience in pink and white powder. My nails were bumpy and uneven. I had to go to the Natick mall to have them fixed. I will never go back.

Very well kept place. Friendly staff — super service and very competitively priced. Would def go back. I have tried this, oriental nails and creative @ Solomon pond mall. I would recommend this one over them. The others are nice too, but this one is nicer :)
the only reason I did not give them a 3 is my manicurist kept commenting on the state of my nails– not too pleasant :)

New owners have really upgraded the facility and the services. Had a new girl, Bree, this time through, and she was fantastic. Meticulous and very detail oriented. If you haven’t been since the change over, try it again. You will be pleased.

So I was in the area with the BFF’s and a pedicure was needed (the BFF — I had just gotten one 4 days before)… So we all arrive and there are several women waiting when we get there & they tell us a little while, Time seemed to fly by… There were 3 of us, 2 went ahead and started to soak in the seats while the women finished other stuff up… Minutes later I joined them (Hey who doesnt need 2 pedicures in a week???)
So we waited, and waited and yes I dont mind soaking in a tub for an hour, but really… Other people were walking in off the street & we were still waiting…
They finally get to us & my friend got cut & the girl like giggled & didnt really do too much to ease the pain she was feeling from being cut (ooh and there was blood)…
The whole pedicure/​massage thing was all right, they did use a scrub which felt pretty good and being that I just had a pedicure there wasnt much to clean or scrub up…
Paint, then dry and then we were done… It was ok $ 25 for a pedicure seems high to me… Considering where I go I get Mani/​Pedi for $ 30 just kinda seemed like WTF…
Also at my local place where I am a constant customer they know me & that might have been it too, there wasnt any going above & beyond and that might just be because we were new…
I would go again if I could drag the BFF to go (she has the people touching her feet issue)… They also do waxing & hair & tons here… I might get a wax next time.
It was clean, they were nice, OOH AND THERE WAS TONS OF COLORS!

I have been here 3 times for gel manicures. I have had really good experiences every time. I have been requesting Michelle each time. She is very friendly and does an awesome job. My manicure always looks perfect and really does last the whole 2 weeks that a gel manicure is suppose to last. Michelle’s hand massages are the best!
I really like this place compared to others because they don’t seem to be talking over you in their native language to each other as much as other places which sometimes makes you feel uncomfortable.
There gel/​shellac manicure is right on point for price compared to other places.

Got a mani/​pedi here recently. Both came out great, but the next day, the big toe on my left foot was extremely infected and it was very painful. Pain lasted about 3 days. That’s never happened to me before. I’m a little concerned as to the cleanliness of their tools…

I agree with many previous reviewers — this is a pretty good place and very typical for a mani/​pedi salon. The women who worked there were very friendly, and did not try to push other services on me. My nail technician was Heidi, who did a great job, gave a great massage, and offered some tips on keeping my skin hydrated. She was fast, but I didn’t feel like I was being rushed, and my nails and toes look great.
Note that you won’t be able to add your tip to the credit card, so go armed with cash for the tip.

Like previous reviewers have said, it’s in a strip mall: it’s not a shi-​shi spa but your typical mani/​pedi palce. they do a great job with attention to detail regardin scrubbing of the soles of the feet, cutilcles, etc. i normally don’t wear polish — but this time i did. it was well done, no smudging a day later (and that’s mostly me not being able to keep my nails from chipping).
the women who work here are always friendly and do their jobs well, it is a standard $ 35 for a mani/​pedi and i’ve never been pressured for waxing, massage, facial or tanning. i appreciate that.
great place, nice people. tips only in cash.

I went here for a pedicure on my birthday in July. The pedicure was fine and my toes looked pretty good after (mostly, one toe was smudged and I didn’t notice until it was too late to go back and I didn’t have time to go back later).
The pedicurist did use an eletric buffer on my toenails. I was uneasy about this, because my nails are very sensitive and they often heat up with this, but it seems fine at the tie so I didn’t say anything. WELL, fast-​forward a month or so and the middle toenails on BOTH of my feet are torn and coming up (right at the point where the nail bed eneded with this last pedicure).
Because if this, I will never go back.
Also, there was nothing remarkable about the calf massage part, which, really, is my favorite part.