B & B Auto

Been here a few times and each time I’ve been met with courteous, knowledgable and honest interactions. They won’t sell you on things you don’t need, will work to find you the best product at the best price. Absolutely a gem in the auto repair business.

A good, honest mechanic shop is hard to come by. I’ve found one. Keep up the great work guys.

Been taking my cars to B&B for 24-​years; excellent honest service at a fair price. I have also referred a number of people who have also had excellent experiences.

We dropped off our vehicle for a repair appointment Monday on Sunday night. It needed a starter replaced and I had already purchased the part and left it in the vehicle. This job should have taken less than an hour. When I called Tuesday evening they had not even looked at our vehicle and we were told it wouldn’t be looked at until Wednesday morning. Clearly we were not a priority despite my appointment. They offered no solution.

I can’t say enough good things about this auto shop!
I have been in three times with my car which has over 90,000 miles. The first, I felt shaking and heard an awful noise in my front right wheel. It turned out the last place I took my car to left the wheel loose. Dan and his team drove my car to replicate the noise and finally found the problem and fixed it and DID NOT CHARGE ME A PENNY. Unheard of right?
Second the regulator in my window broke. Again, Dan worked on the car for a while but asked me if I would like to replace both the motor and the regulator itself and gave me the prices. By the time I replaced both and the labor it was under $ 400.
Finally my window again was having trouble and everyone at the shop take a look and found that the weather strip stuck the window. Once again Dan DID CHARGE ME.
If you are looking for an honest and trustworthy shop go to this one!

Just moved to the area, first experience here: Friendly, fast and extremely reasonable. Took care of my car in an afternoon, and I got out of there for less than half what I expected. They were honest, showed me what was wrong and replaced. They will be getting all of my future business.

These guys are as good as it gets in the auto repair business. Friendly, courteous, respectful and extremely competent and professional. I have three vehicles, one of them quite unconventional, and I don’t hesitate bringing any one of them into B&B for service of any kind. If you’ve had any bad experiences with independent repair shops in the past, do yourself a favor and give B&B a chance to make you forget about them. You will quickly learn to like and trust them, as I did.

Gladly brought my vehicle back to B&B for more service work. I TRUST B&B Auto. You can too.
Stopped by last Saturday as I heard a squeaking noise from my rear wheels — thought it might be bearings, and was concerned about a family trip the next day and whether I should drive.
The shop wasn’t «open» for business, but Dan the owner was there working. He gladly came out to my vehicle and did a quick inspection to see what it might be, and identified the culprit — rear brake pads worn out. He got a flashlight and pointed out the amount of brake pad I had remaining and showed me the difference between all wheels, noting that my rear pads were likely the only ones that needed to be replaced, and that I would be fine to drive my family on the trip the following day. I thanked Dan, and immediately booked time in his shop for Monday.
They had my vehicle all week, fixed many other things besides the brakes, as I trusted Dan to check my vehicle for any other issues that I should be fixing, to which he found that I needed a new U-​joint (the sound of a failing U-​joint was masked by the squeaking on my brakes) and that I have broken manifold bolts. Who knew? Dan told me it is a common problem with new vehicles today, with aluminum blocks and steel manifolds, it seems they heat/​cool at different rates and tend to shear the bolts. The good news — that it wasn’t causing any problems now, but will in the future. He told me to listen to the tell-​tale first sign of trouble a ticking/​hissing sound that will likely occur when the vehicle is started cold. Eventually, those bolts will need to be replaced — a fairly expensive procedure, but that it didn’t need to be done today.
Back to my issue of TRUST — That’s why I return to Dan and B&B Auto — because in my experience other untrustworthy repair shops would have told me that it needed to be fixed and I would be at risk to drive it like it is now, and it would have easily added $ 1000 to my bill. B&B Auto doesn’t do that — and I appreciate that. That’s why Dan has earned a loyal customer in me. I will tell everyone how much I appreciate his integrity and approach to the business. The bill for my services would have been easily DOUBLE the cost had I taken my truck to the dealer for repairs.
I will be back. And I will bring friends.

The guys at B&B have to be the nicest guys I’ve ever met. Every single time they greet you with personal service whether you call or arrive at the shop. The work itself is fantastic. They are always going the extra mile to let you know what things need to be replaced next and what things to watch out for. There prices are extremely reasonable and they usually have availability within a week of when you are looking for. They are never pushy which is something i really hate about other shops. I would highly recommend B&B if you are anywhere near the Marlboro area.

We have been using the services of B&B Auto for over 10 years and they have never let us down. Their prices are reasonable, their work they have always stood behind. They have always been honest, and when necessary have guided us when we could not do all of the work at once. We put many miles on our vehicles and have been instrumental in the mileage reaching almost 200,000 miles. Currently, we have new vehicles, so this review is our way of saying THANK YOU for repairs well done!!!
(and love their golden retriever!)

I’ve had a bunch of service here since my first review. (Side note: If you drive into your kayak with your Saturn, your kayak will be fine. It will, however, blow through your radiator and your air compressor.)
They charge reasonable prices and show what they did. If something doesn’t actually need fixing, they tell you when you can leave it alone or wait instead of just charging you.

Couldn’t be happier with B&B for all the reasons everyone else has already said.
Sometimes they’ll have a show and tell ready for when you pick up the car so you can see the bad part after they replaced something expensive. Its nice to have a trustworthy mechanic.

As a single young woman new to the area, I could have easily been taken advantage of by a shop with less integrity. When my engine blew, I took a chance and selected B&B Auto completely on reviews I saw posted here.
B&B did a thorough and timely assessment of my car, then took extra steps to make sure they were recommending the very best course of action. Dan explained exactly what the problem was without ever sounding condescending, and returned all my calls promptly.
Then Dan encouraged me to go back to the dealership where I recently bought my car to see if they would help with my repairs (although the warranty had expired). The dealership agreed and took my car into their shop, which means that B&B didn’t get as much business out of me as they could have, but it saved me thousands of dollars.
What B&B is getting is all of my future business.

I’m really not quite sure what happened.
I walked in the door, after parking my car, and handed my keys over to the man who informed me of what steps they would take, and when I would receive further communication.
I left for work, expecting a few days to pass before they got around to looking at my car, and deciding how many thousands to charge me for fixing it.
They called me in 4 hours, with an estimate far below what I was expecting. They said they would call me later that day when it was finished.
I chuckled softly to myself, and figured they had just mis-​pronounced the day. I settled in, bracing myself for the call that explains why the estimate was only 10% of the final price, and that they need to ship in some parts from East Goliwala that need to be trundled up a mountain by sherpas and a team of goats, so my car wouldn’t be ready for 3 weeks, and I’ll need to pay storage fees too.
It never came.
They called about 4 hours later, telling me my car was ready, what the final price would be (which was, for the record, –exactly– what the estimate was).
I showed up to pick up my car the next day, and they went over the itemized bill explaining each part, what was done, and what cost what.
I really did not think that proper, reliable, professional mechanics still existed, but am thankful that I was pointed here.
These guys have my business for life. For real.

To preface my story I drive a car that requires a fair amount of maintenance (see old and European)
I’ll start my review by flexing my man muscles. I can and do work on my car… often.
When I am stumped or don’t have time to figure out what is making my car squeak on an uneven road surface this is the place that I take it. They could have charged me for more than a control arm bushing that needed replacing but that isn’t how these guys operate. They went over how they diagnosed the problem and showed me the parts they replaced (this is the sign of an honest mechanic).

Dan is the man! I brought my truck in because these guys came stongly recommended by my landloard. So, my truck was making a horrible noise when I would release the clutch in first and second gear. During acceleration, there was a huge vibration as well. Within them test driving it for 5 seconds, they knew what it was. Universal joint in the rear. He called me and gave me the news and told me ballpark what it’s going to cost. I gave him the OK to do it. Dan then explained to me that whoever is doing my oil changes is not greasing any fittings. This resulted in a bad U joint. Well, I have only taken my truck to 2 different palces since I bought the truck, and they are both the same company. I kept all my receipts for a reason. I looked up what I was paying for with my «instant oil change» and low and behold it’s their policy to grease chassis components.
Here is their policy:

«Change center includes up to 5 quarts of XXXXXXXXX® Oil, a new XXXXXXXXX oil filter, and vehicle lubrication of chassis components according to manufacturer’s specifications.»
I am headed down the street today to talk with the manager of this oil change place and see where it goes. Dan gave me the old U joint so these guys could see the damage from not doing their job. I’m going to Dan from now on for oil changes! Thank you B & B !!!

B&B auto is AWESOME! I have been going to them for a few years now, and they have never disappointed me. I have had such bad luck in the past, it’s like these guys are making up for all the negative experiences I’ve ever had. Even when I think something will need to be fixed, they will take the time and explain to me either why or why not. They look out for their customers. You can tell it’s a trustworthy place because they are always busy, but they still make the time to help you out. Every staff member I have met has been extremely nice. I can’t recommend them enough! They rock!