Save Mart

Ordered a cake for sons birthday party and it was not only delicious but it came out looking awesome! There were so many different styles and characters to choose from, and they only need a day in advance to get your order in! Definitely recommend for any kids parties and we will definitely going back for his future birthdays!

This was the old Savemart and now theyve changed it to Lucky. Same set up just a different name.

Only place I can get my individually wrapped Lemon pie. The brand name changed from Home Run to All American.

12÷31÷15 This past week I have requested cash back 3 times; each time I did not get it. I had to ask for it. Two times was the same male person; he was too busy talking about partying and drinking to other staff and not paying attention to the customer. The other was a female who too busy talking about her schedule and personal problems to another employee standing at the register talking to her. There are 2 or 3 nice and friendly clerks; the rest are always interested in talking to each other and not paying attention to the customer. I live here in Marina and I really hope another good grocery store would come to the area. Lucky you have been around awhile, I hope you make some changes.

I went there at about 9:45 am I can see employees coming on shift for the day. I went to customer relations dept, and ask them for change for $ 20.00 I was told to check with the checker, which I did and she told me I don’t have quarters available after waiting for 10 minutes I live in Marina and the service and appreciation for your service is questionable. If you want good service and people who like you have come to there grocery store go too Grocery Outlet just down the street I’m sure they could give you the directions. It’s want of those locals grocery stores with great service.

I was shopping with my deaf 73 year old mother a while back-​She used self check to pay for her cat litter then proceeded to head outside to wait for me– As I am loading my groceries onto the belt I look and see a clerk chasing her out of the store yelling at her to stop, she finally turns around then I hear The clerk demand she go back in and pay for her item!
Mom produces a receipt, for her $ 2.16 10lb bag of cat litter.
Apparently someone else ditched a $ 10 purchase on the same check stand. I didn’t like the store before– I hate it now.
Staff is incompetent AND rude– merchandise is over priced– DON’T shop here.
I am posting this review again because my mother is not Internet savvy, I was with her that day but neglected to mention it in my original review. Obviously whoever flagged it works at the store. It’s a true story and it should never have happened. The manager of the store should be ashamed of themselves.
Look at all of the other reviews and you will see numerous other bad experiences this was not an isolated incident.

I checked out at the” do it yourself check out”, the machine said «See Attendant», this chubby employee standing near, looks annoyed, walks right by me and when he gets next to me he snaps a bag open so loud it made me jump, he reaches over punches something in and walks off. rude, rude, rude, for the prices to be so expensive, they should have a customer service class.

When I went last week while visiting the area, it wasn’t a SAVE MART but displayed a LUCKY sign instead. Never mind, at the deli I waited with another client for 10+minutes while the lone attendant talked and talked on the phone. I walked away. Picked up a roasted rotisserie chicken and it was tasteless, TENDER but tasteless in oily water. It was supposed to be herb and garlic but it was just water and tasteless.
Looking at the receipt from my purchase there, I see at the bottom it instructs clerk/​cashier to give customer 2 stamps for a knive offer. Nope, no stamps given, not that I would use them.

The worst staff ever. The cashier who I just had (won’t mention her name but I really want to) is probably the worst cashier I’ve ever had. Can’t believe this stores lack of customer service

Worst experience at a grocery store tonight. No customer service what so ever.
We had tried the self check out because we only had about 5 items when we rung up the watermelon it rang up the wrong one then the self check out froze. We waited a while and no one came. We finally went to grab someone. They came over a couple minutes later to tell us that it was our fault. Ok? She said we entered the wrong number. We explained we did not enter a number and that there was no number on the melon? No clue why she felt the need to be right and not just fix the problem. Customer service failure. It took too long to get help and then when we did receive help she was rude. She explained it was our fault again and I had to just excuse myself and let
my husband finish so I did not lose my temper.
It was a simple problem that turned into an infuriating experience because of the awful customer service. If she would have said I am sorry it looks like you entered it in the system wrong let me help you there would have been no issue? Or if she would have just smiled. I cannot imagine we are the first people to have a problem with a self check out system?

Must say I was never a fan of Save Mart in my home town. However this one is great. The employees were helpful and very polite. Also a very clean store. Will have to come here more often.

I don’t really know what all the bellyaching is about. I like that Sav Mart is willing and supportive of labeling the products that are GMO. I’d like to see a bigger organic section, but it isn’t terrible. I have never had an unpleasant interaction with the employees, in fact they are very friendly and helpful. The most unpleasant time I’ve had there was when another customer was letting her children run wildly around the store.

The trick to shopping in Marina is being wiling to shop at 4 different stores to get your basic groceries done at reasonable prices and quality.
Sometimes the meat is fresh, sometimes it’s not. Sometimes the fish is fresh, sometimes it’s not (funny because we are so close to the sea, and there is some fishing industry still in the bay here). The produce looks better now than last year, but it still goes bad quickly (in a few days, and I have a fridge thermometer, so I know it’s not that!), which is weird because we live in the middle of produce heaven, we should be getting some of the freshest produce in the world!
Prices are higher than they are in sand city, less than 10 minutes south on the freeway, or the wal-​mart a mile away, even the sale prices. The coupon and better sale items are almost always sold out by Saturday evening.
Oh and the entire place seems just a little dirtier and smellier than it should. Some of the stuff on the shelves is disgusting and shouldn’t be kept out.
But checking out never takes more than 15 minutes, and that isn’t too bad. Also there are some employees who still care, and try to do what they can in a hopeless situation.
The gluten free items are spread out across three different areas of the store, but the selection is pretty good.
The dairy free section here needs better product, but then again this is systematic with all the Savemarts I have been to.

We only go to Save Mart if nothing else is open. The selection flat out sucks compared to Safeway. Even Food Max is a better shop than any Save Mart.

I’ve found my reason to shop here. They carry breads from Sumanos Bakery! Most delicious sourdough in the world. Num num num!

I love shopping here because it is a smaller store than the Seaside/​Sand City store, so everything is easy to find. Plus the employees remember you and greet you by name. It is a «comfortable» place to shop.

Save Mart ALLWAYS LETS ME DOWN! Get lost if you think you’re gonna get some Skirt Steak here! Grouchy old lady running the checkout throwing my purchases recklessly across the counter with a stoned blank stare on her face. Bagger kid had a positive attitude, he knows that he still has a future…

I will find my lean ground turkey here but I can also find that at Safeway. And for cheaper! Produce is not the prettiest. I really only make it here for last minute things, box cake mix and the Red Box. The store needs some love and the employees are doing their best with what they have, the helping hands make this market pleasant.

Overpriced. Understocked. Unfriendly. Three perfect adjectives to describe your experience at Marina’s major grocer. In its third incarnation as «SaveMart», this place also failed miserably as Albertson’s and as Lucky’s prior to that. Throughout the years, it has become apparent that the quality of products, service and everything else in between exponentially gets worse.
You will find that your produce expires at a more rapid rate than what’s typically acceptable. Service is hard to find, good luck trying to find anything you need if you’re unfamiliar with the infrastructure of the store. One experience that sticks out in my mind is when I was trying to find a cooking wine so I asked the closest employee that I could find. The employee I asked did not have the answer for me so he sought out his manager. After finding out that his manager was unavailable, he was happy to deliver the news that his manager was «taking a shit» and would be with me as soon as he was done.
I hope he wiped his ass!

I find it sad to have one major grocer in a town and for it to be such a disappointment. Produce, most looks ok in the store but as soon as I get it out f the store it usually wilts into nothing. Basil, never buy t there. Corn, more often than not it is already starting to spoil, I am willing to bet their produce spends much more time than it should in transport.
The sign as you walk in says something about it being a clean store, I have seen mold on shopping carts and don’t go in the bathroom.
The deli is good, service is mostly good, some staff are very helpful.
I just wish they would clean up or a better grocery company would take over.