Postal Masters

The best price in town for shipping and mailbox renting.

I am happy with their excellent services and shipping rates as well as the mail box rent. Giving them 5 Big Stars!!!

If it was possible to leave No stars, I would! These people are thieves! I brought two packages to be delivered to two separate destinations on Monday Sept 29. One was going to Westchester, CA (which is about 4 miles from my house) and the other package was going to New York. Neither of these packages reached their destination. In hindsight, I should have paid for tracking and/​or insurance as they contained hand-​made jewelry orders but I didn’t insure them. *This not only costs me the hand-​made jewelry that was in those packages, it also costs my reputation by orders not getting received. When I spoke to the post office about the packages, the post office said the problem was most likely due to Post Masters because the routes for their delivery would have been completely different and to loose two packages would have been highly unlikely.
I entered Post Masters today on Oct 8, I told them that there was a problem with the last two things I sent from their establishment. I live across the street and have used them before. When the girl who was taking my packages (Tabi Lee) was entering them in the computer, I saw the previous transactions under my name so I knew that they had record of these packages. In fact, another time I was there, I asked them to send me the receipt for one of the transactions that they said they would send but didn’t, and I saw all the transactions listed. Today, «Moon Soo Now» (his writing is very messy and hard to read so don’t know if that is correct spelling) said they couldn’t help me and it is «MY Problem» in his words. He was very rude /​yelling and would not take any responsibility at all and even said he would sue me… Really? Him sue me. When I told him that he can see the transactions he said I was crazy. I really don’t appreciate having my packages stolen and then be accused of being crazy for asking them to check if the packages were still in their possession. These people should not be in business. DO YOURSELVES A FAVOR AND DON’T GO THERE!

Communication is the real problem here.

Quick and efficient. Had no problems here and the customer service was fine. Considering how hit and miss the Post Offices are in L.A. I’ll take the convenience even if it costs a bit (but not much) extra.

Absolute worst customer service. Avoid this place. The customer service at the UPS store down the street is so much better.

This place is reasonable for mailing all types of packages. It is next door to the Inn at Venice Beach. I would have given this place a 5 stars, but the attitude of the younger man running it scared me. I had a couple phone calls to make before I mailed my package. I had decided on how I was going to mail it, but got worried about a DMV document I was mailing. I called my mom to let her know about it. We did not have much flexibility because I was in town with my daughter, and we had other issues that needed to be done. I had wanted a convenient place to mail an important package. I would have left the store to make the calls, but I did not know it bothered him. I did not see a sign stating that there was no cell phone use allowed in the store. I was trying to make a couple quick calls to mail my mom about some important documents. So I paid for the package and mailed it sooner than I wanted because I Just wanted to get out of there. It left me with a funny feeling, and I became afraid that I left the package there. His actions made me wonder if he would even follow through and mail the package. He knew there were DMV documents inside and I was worried he might open the package and take them out. His attitude made me feel afraid. If I had done it again, I would have just left and NOT mailed the package there. It was not worth the worry. The people at the hotel reassured me it was OK and told me it was the son of the owner, but this guy had a quick temper and I felt afraid. I am hoping it will arrive safely. I would go somewhere else because I think he was not only rude, but also mean to me. I do think this was a temper blowup that does not happen regularly, but it happened to me and gave me an uncomfortable feeling because this was my first time in the store. Maybe that was why he felt comfortable letting out his anger on me, knowing I would not often be back.

My experience buying stamps was so horrible I could not imagine trusting them with a package. I purchased what I thought was a book or twenty stamps and when I got home I realized there was only 10. When I called they said no problem and when I can back they refused to give me what I paid for. So I got 10 stamps for 12 dollars. I will never go back. They are crooks and do not care about repeat business.

I am using Postal Masters in Marina del Rey for long time more than 6 years.
Because they are lower than any other shipping places, excellent and never make mistakes and friendly services to any customers.
I have online retail business so even I have accounts with UPS, FedEx, Uses, Postal masters in Marina Del Rey has much lower shipping rates. So I used them to ship our orders everyday.

LOVE IT! Thanks MiKE, I have been a customer for years and love the service. SAVED $ 100 over competitor, soooo happy I know of this place. A little gem in Marina Del Rey on Washington. Today I had to ship something via UPS, I needed it to be there by Friday so I chose to go down the street to UPS Store (see review). I thought the UPS Store would have some equipment to package my item in a spray foam, be able to send it out immediately… NO. They would have tossed it in a box with no attention to detail. Fortunately I know the guys at POSTAL MASTERS, and they are caring, quick, and super friendly! They packed my item up and had it ready in 5 minutes! Labels were printed for shipping, quote was reasonable, and they sealed it up with carry straps for easy handling… THE BEST! I would highly recommend POSTAL MASTERS over UPS any day and every day. I gladly paid $ 100 less at POSTAL MASTERS, thank you guys soooo much!!!