Digilink Network Services

great company to do business with…
fast, friendly, and reliable.
and excellent customer service.

Excellent customer service. Like the best I’ve experienced from any type of company in a very long time. Wish I had found them a couple years ago!

I use digilink on all my boats. The service provided is the best in Marina Del Rey. The staff is efficient and easy to to get a hold of. I love their company directory capabilities through their voicemail to get ahold of anyone I need. No waiting time. No automative personnel. Real human beings. Right on the other side of the phone. Right down the street. Walking distance. Not India. Not the east coast. They wake up and go to sleep the same time as me. Love it. The internet service is quick and it’s all in a little circle satellite the size of a smoke detector. I actually had a Dockmate ask me why I’m installing a smoke detector outside my boat and on my mast. Was I really concern about exterior fires? Was there a fire coming he was not aware of? Should he get one of these fire detectors also? I said yes! But It’s a very sleek and state of the art internet satellite from my new friends at digilink. Better priced than your little hotspot and you never run out of data. They offer a month to month contract and the best part is anytime I go sailing I can slide it down my mast, sail, come back to port, slide it back up my mast, and point it at their tower. Bam! I have internet and my dock mates feel safe from all the fires :) I’m a happy camper and so are my friends.

We’ve used Digilink for years now. Excellent service, fantasic up-​time, and a tech staff you want to be friends with. Bob and the crew know their stuff, and will do everything possible to keep you up and running. They also send a fantastic holiday basket every year! That’s a nice touch that most companies have forgotten, saying «Thank You!» to their customers. Digilink, Inc. really work hard at service! Trust them with your companies connection and you wont be sorry.

Great company. Terrific service and super knowledgable tech guys. We’re very happy with our internet service and VOIP phones.

When I came aboard at Fraser Communications, we were unfortunately dealing with an awful communications company. Phone calls were dropping at alarming rates and internet access was at best sporadic. Not good.
Our IT Consultant recommended DigiLink and during our preliminary meetings with them, we grilled them mercilessly with how they would handle each and every nightmare situation that we had been dealing with.
Finally assured that they were the ones, we committed to an entire new phone system — no small commitment. We have never looked back.
Let’s talk customer service first. When there’s an issue and you call DigiLink — their easy voice navigation system gets you to a live person — in record time! Their incredible desire and commitment to resolving an issue is textbook perfect. Technical mishaps happen. Upstream carriers fail and that has a rippling effect. But it’s how DigiLink responds that was what mattered. They communicated their progress and followed up to make sure all was back to normal.
They never lost their personal touch even as I saw them grow which is what should happen.
Throughout the years, our commitment with them grew. We added additional sophisticated systems and with their incredible service, there is no downtime to complain about. Internet speeds are absolutely rocket speed — no small feat for an advertising agency.
I seriously wish other companies would use their customer service as a template

I have dealt with many ISPs throughout the US over the years and have found very few that offer the service they have provided for our Los Angeles office has been nothing but superb. When I needed BGP setup, Digilink took care of this perfectly! Performance is also exceptional. and if you ever have to call tech support, they don’t play «pass the buck» support. the tech team goes out of their way to help you find the solution. Bottom line, I have been happy with Digilink for the last 8 years in my LA office.

I have lived in M D R, & santa monica for many years, and in that time, have signed up with most of the big intrenet service providers, Frustrated with bait and switch, price increases, overloaded networks, little to no customer support, and no person to contact when you have a problem. That all changed when i swiched to DigiLink, 3 years ago, My Internet speed is very fast, the price is reasonable, and i might add, has never been increased, In every day life, problems will happen, Its how a company providing any service, responds to its customers when something goes wrong, I am pretty sure bob, the owner, knows the first name of everyone of his customers, because he has a way that makes you feel like part of a family, Sometimes the best price, isnt always a bargen… For me and my business, the personal service digilink provides, goes a long way…

I referred DigiLink to many colleagues and companies when I lived in Southern California. DigiLink is not only excellent to work with but their customer service and infrastructure is exceptional. I’m happy to see that they have not sold out! They were one of the first all digital ISPs in Southern California and gave the commercial providers a run for their money. Now, some 15 years later they are still at it; providing excellent service and customer support. They don’t talk you into something you don’t need but go the extra mile to help you optimize whatever your bandwidth, hosting needs, performance and budget requirements are. They are delightful to work with and their response time (if ever needed) is lightening fast. They DO NOT outsource their customer service or technical support; there’s no getting hung up in the phone queue like with the more commercial providers; and you will feel like they work exclusively for you. DigiLink’s excellent, professional service makes them a pleasure to do business with; whether you’re a large business or a small startup, they will exceed your expectations.