Kroger

After moving out of the area for a year, and then moving in across the street from this Kroger, I decided to give it another try. After all, after two years it must have improved, right?
Not so much. I visited the deli and asked for 1lb of sliced turkey. The associate said sure, and picked up ham. I told her, no, I asked for turkey. She looked straight at me and said, «Yep, this is turkey.» I told her it wasn’t, and I would not be paying for anything she cut from that meat. She ignored me and started to slice the ham. I walked off, because I could go to the Publix down the street and get a better product for a similar price for way better service.
I figured I would at least finish what I needed to get and never return. But when I went to check out, there as one register open. This was at about 5PM on a weekday, and the line was backed up and blocking the aisle. I went in search of a manager, and when I asked an employee where their boss was, they said they didn’t know and couldn’t find them.
So I left my cart, walked out, and went separately to Aldi and Publix, where I had wonderful experiences.
Never again, Roswell Rd Kroger. Even if you are incredibly convenient. Never again.

This is actually a pretty decent Kroger, it’s a little bigger than some of the others around town. Now I will agree that it doesn’t seem to lacking on the checkout side but otherwise this location seems to be fine.

Not sure why this Kroger is getting bad reviews. It’s solid all around. Sure I’m a little biased since I live within 2 minutes from it, but that means that I go there a few times a week, every week– and I’ve yet to have a bad experience.
Does it have the diversity of Whole Foods? No, and you shouldn’t expect it to. Produce wise, the organic section is a bit lacking. But there is a nice little «healthy» section near the checkout– you know full of vegan patties and soy milk. In terms of basics, it should have you covered though. Most of the prices are hard to beat, especially being a Kroger Plus Card member. Apparently you can pre-​add coupons on your smart phone now with the Kroger app… I may have to explore that. Most items are also wellstocked outside of going at 3am (like I tend to do sometimes to avoid the crowds).
Their deli selection is limited, but I can say that their sushi is better than expected for the kind you buy in a store.
Does it have the customer service of Publix? Nope. But everyone so far has been helpful and nice. That’s pretty much all I ask of my local grocery store.
Bonus points:
— Open 24 hours
— Free WiFi
— Starbucks inside the store
— Easy to navigate parking lot

This place reminds me of Walmart. Ive been in here 4 different times and only once has an actual register been open. I don’t feel like 9:00 is too late to be grocery shopping in bulk. I think it’s ridiculous how I have to stand at a self checkout with 30 items. And we all know how well self checkouts work… But really I came on here to write a review about the Starbucks inside Kroger. It’s awful. Save yourself the trouble and drive a little further. I have been here three times and every single time they have got my order wrong. And not to mention the coffee has been cold by the time I got back to my car. And one of the times my coffee was a little more than half full. If i’m going to be paying top dollar for this over priced coffee, I expect the cup to be full and the coffee to be warm. This morning I got just a plain coffee with sugar and cream. Doesn’t seem too hard to mess up. Yet when I got to the car, the COLD coffee was black. Plus, the staff here sucks. They all look to be young teens with no customer service skills whatsoever. In fact, they were rude each time i’ve been there. All in all, I would give this place 0 stars if it was an option. Never going back.

I’m the kind of person that goes to which ever grocery store that’s close to me and this Krogers just so happens to be that one. Is it the biggest and best Krogers around… no… but it’s right around the corner and has a decent vegetarian freezer section.
This Kroger could easily be two stars, but I’ve actually been to worse stores than this one, so I’ll just keep it at OK. The produce section leaves much to be desired, but thank goodness there are several other markets in the area with produce that won’t kill you after you eat it… meaning don’t buy the ready to use bagged lettuce…
There are usually some good deals at all Kroger stores, and being able to load coupons to your card is a plus. There’s plenty of parking at this location, two Redbox machines inside, and a Starbucks kiosk inside as well. Service is okay… I try to use self check out all the time, helps to cut down on human interaction…
Other than that it’s just a typical Kroger that’s 24hours and closes the right side doors when it gets late and blocks the cash register aisles with carts to cut down on any hinky activity. So as long as I can buy Quorn veggie chix nuggets, I’ll keep coming to this location, but I won’t be buying any of the ready to use bagged lettuce… Ever!!!

I’ve never been in a grocer I’ve liked. And I think if YOU really think about it, neither have you. The entire grocer experience is insulting to one’s intelligence and we’re ready for a dramatic reboot.
Think about it the next time you’re debating on 43 different kinds of varieties and sizing preferences of WHATEVER YOU NEED. It’s an exacerbating process.

Got bad fish here. Twice. Not a good place for fresh food, convenient for prepackaged stuff, but check the date!

I’ve shopped at this Kroger a couple of times on the rare occasion that I am close by and need to run in and it never fails that I have an unbelievably horrible experience.
The first time, the self checkout register I used was on the fritz and it kept telling me that «An attendant has been notified to assist you». Each time, I’d look around and the lady overseeing the area was not to be found — she’d come by assist one person, then completely disappear! I even had to walk over to the customer service desk once to have her paged back. After I was FINALLY done checking out, no receipt printed. Once again, I had to flag her down, at which point she pointed to someone that must have been coming by to relieve her and said «talk to her about it». When I approached this new person, she looked over to the register I used and said «Nothing I can do about it now, there’s someone else using it. You’re going to have to wait until I can go in back and print it out. It’s going to be 15 minutes» SERIOUSLY??? I asked if I could just go to the customer service desk, but in a very rude tone, she said «NO, you just need to wait, there’s nothing they can do for you there.» I refuse to walk out without a receipt as I’ve had a previous experience trying to return stuff to a Kroger (Private Selection brand, so no way I got it at another store). So, I waited and waited and waited. While waiting, I watched her walk away to chit chat with coworkers that were coming and going, send multiple texts on her phone, and pretty much ignore the people with problems at self checkout. Never once did she even think to replace the register tape that was clearly empty at the checkout I used. 20 minutes later, I got a printout of my receipt thrust at me with no «sorry for the wait.» Gee, thanks.
More recently, I had to run in to pick up some deli meat. My daughter, for some very odd reason, only likes the Private Selection Honey Ham and since that was the only thing I had to pick up and I was driving down Roswell, I figured I’d just pop in really quick. I approached the deli counter and saw 3 people ahead of me. After a few minutes, I realized that out of the two people behind the counter, only one was taking orders, as the other was very slowly wiping off the machine. I can appreciate cleanliness, so I wasn’t complaining. However, I looked over at the hot food counter (where they display their fried chicken, etc.) and noticed two people just talking to each other. Sigh. It’s finally my turn and the lady that was cleaning asks what I want. I requested ¹⁄₃ lb each of the ham and Boar’s Head Everroast chicken (it was on sale) sliced on 1 on the dial. She walked away and came back a minute later and asked what I wanted again. I repeat my order. She then proceeds to forcefully throw the hunks of deli meat around inside the cooler as she searches for the chicken. After she finds it, she asks what setting I wanted. I repeat my order. She slices up the chicken and puts it on the scale. It’s at .46 lb, she goes back to slice some more. I tell her that I only wanted ¹⁄₃ lb and she replies that she thought I said ½ lb. After bagging up the chicken, she asks what else I wanted. I repeat my order. She AGAIN forcefully throws deli meat inside the cooler for a bit, then yells at her coworker to «come find this ham before I lose it.» All this time, the crowd at the deli is building up. The lady calls over to the hot food counter for some help, and one of the employees looks over and says «Excuuuuuuuuuse me?» with an attitude. Wow wow wow. Back to the ham, she slices up my ham, puts it on the scale — it’s at .43 lb and she goes back to slice some more! Again, I tell her I only wanted 1/​3lb, and she has the audacity to look at me, sigh and roll her eyes. She then yells at her coworker «what’s the code for this ham?», which the coworker tells her. She punches it in and then hands me the packet. I happen to take a look down at it, and she punched in the wrong number, charging me for roast beef, instead of ham. Of course, she has long since walked off and headed over to the bakery, and I have to try to get the attention of the other lady that’s running around trying to help all the customers (and doing a poor job of it, as a fellow shopper of mine was pretty frustrated as well). THIRTY MINUTES LATER, I walk out with a shopping bag filled with two packs of deli meat.
I don’t care how desperate I am or how convenient this location may be to me, I am never coming back to this store, EVER.

Like all Krogers, a dump. Just for chuckles a checked out their «ethnic» aisle — nothing from the Indian subcontinent to be found. Plus, crazy long lines to check out. I really do not get why people shop at these places.

Not a real fan and I totally prefer my neighborhood Publix to this store.

This Kroger is the closest to me, and overall, not bad. It is not the cleanest (not filthy or anything – just not pristine, like a Publix or Trader Joe’s), and it is open 24 hours, I am pretty sure, so it has saved me a few times at odd hours when I really needed something. I overall find the staff friendly, especially in the self-​checkout department and in the meat/​seafood area. However, I have had to take seafood back 3 times (out of 7 years) because the seafood was spoiled, which is terrible, but they were always very apologetic and refunded everything back to me. i just wonder if the temperatures in that department need adjustment or if the food thawed and was not frozen fast enough or something. Overall, it meets my needs, and I enjoy being able to go there and explore the weekly deals.

Shop here regularly. Self checkout don’t need help so no real complaints. Prices are better than Publix but I do sometimes go to Walmart. I’ve never had a problem here.

This Kroger is the worst grocery store that I have ever set foot into. It’s frightening. It feels like being on the set of Carnivàle. So… first of all, it’s really difficult to get in and out of this shopping center, particularly during hours where traffic is heavier. The never-​ending road construction on this strip of Roswell Road certainly does not help. Secondly, the caliber of people who seem to shop here… just wow. I avoid this location (especially after dark) because the likelihood of getting mugged, harassed, assaulted, etc. seems high. There are just always extremely sketchy shoppers there, whereas just a couple of miles up the road at Publix, it’s the complete opposite. Furthermore, I have never been acknowledged by an employee at this store. Good luck finding an employee if you should have a question or need assistance. The produce is terrible (every time I’ve made the mistake of stopping to shop here, there have been rotten avocados, mushy tomatoes, wilted lettuce, etc.) and the meat and seafood look awful (I refuse to buy either here). The interior of the store is incredibly outdated and dirty-​looking. It reminds me of the Food Lion from my hometown in the late 1980s. Overall, this store is rather gross. Drive the extra couple of miles in either direction (away from this atrocity of a grocery store) to Harry’s or Publix. I’ll gladly pay slightly higher prices if it means that I don’t have to worry about my safety in the parking lot or the quality of the food I’m buying.

I hate this Kroger. A lot. I come here literally out of necessity, since it is only 4 minutes from our house.
There is a very rude russian (?) lady that works at the self-​checkout and is in so many ways condescending… I want to hit her. My boyfriend was trying to buy beer, and because she typed in his birth date wrong, she had to cancel the entire order and it had to be re-​bagged.
We also spent way too much time searching for one particular item (I can’t remember now, we thankfully haven’t had to shop since then) and god help you if you need assistance… non existent. They really need to clean this place up!
We will drive an extra ten minutes for the Publix…

This grocery store is close to my house and is always open when I need them. I do a lot of my shopping after 10 PM and I always find a smiling cashier when I’m in their store. The place could use a little more updating, but I’ll take being open late over updating any day.
When I do visit this store do during the day, the deli associates are always friendly, fast and very thankful.
I would recommend this Kroger to anyone who lives close by.

Apparently having a coupon for «$ 5 off when you spend $ 50» doesn’t work when you have spent $ 50.77. Last time I checked that was more than $ 50. That was the real deal breaker for me. Dont send me coupons if you can’t hold up your end of the deal! The cut pineapple was white in color vs bright yellow at publix. the red lettuce was laying in a pool of water and dirt. Publix is more expensive, but atleast I know the food is edible and clean. Plus the isles are much wider than kroger AND publix now accepts kroger coupons!

This Kroger is the closest Kroger to my house. It is on some days and off about the equal amount of days. It does have a Starbucks in it, but I have never tried it. The staff are friendly at this Kroger, the Organic section is ok, nothing special, but at least they have an organic section! They could keep it a little cleaner it the parking lot area.
There are two redbox locations in the café area.

This isn’t the cleanest grocery store in the world but the people that work their are great, their friendly and they even have a cute cashier or two. The main selling point for Kroger is, and has always been that they just have great prices, and this Kroger always has a ton of marked down products. I have a Publix right down the street, and I pass it every time I go to Kroger because of the prices.