JC & C Hair Beauty Supply

I won’t be back despite having shopped here intermittently for over 10 years. So I’ll just mention two entities: the salon and the supply store.
After a misunderstanding with the owner, I walked away very dissatisfied. I think the owner is sweet at heart, but she says things that are unintentionally offensive or brash. Anywho, I asked for a specific type of product and was showed 2 different ones and told that they have the ability to curled and styled. I then went back when the owner was not there and coincidentally spotted the product I had asked for and at a cheaper price no less. She did not point out any options but the two products she showed me. I assumed that those must have been the only two since she didn’t point me in any direction but opened the two specific packs to show me. I bought a total of 3 packs of the suggested product believing that it would curl and could be styled as I was told, but they did not and it became a big, disastrous unmanageable mess. When I went in with the hair I HAD TO cut out, having tried to make it work a thousand different ways. The owner then went on to tell me that maybe I shouldn’t have bought 3 packs that I should’ve stopped after two. What?! Well, now I won’t purchase any pack ever again. She then got much too defensive claiming that she didn’t install it and that I was responsible for not giving her a picture or saying which hair I wanted, and that she would never tell a customer what the hair was like and what it could do. I was on the twilight zone. We had a thorough convo about the ones I was showed and she asked about what I planned to do, i told her, and she confirmed that it would xyz. But I did ask for the hair I saw later specifically. She offered me 20% (-$ 2) off the hair I had originally asked for. It was not a professional way to handle the situation. She probably should have offered 20%+ off the bat and apologized for being misleading or behaving as an expert, because the customer is always right and I’m a repeat customer. That would’ve been decent customer service. On my way out, she told me to come back with an order of what I might need specifically. Um, no. We were friendly but not even a polite gesture to remedy the situation.
Second part, has to do with my salon experiences with Y’vonne (sp?) in the back of the salon. Let’s rewind to sometime last year, I asked what my options were to avoid chemically processing my hair. She told me that a texturizer was not a perm AT ALL, she reassured it wasn’t chemical but only loosens the curl pattern. She said it only needed to be applied once or twice a year. Turns out a texturizer is in fact a perm and my hair broke off and hasn’t properly grown back since. She even said it wouldn’t burn, it did and smelled of rotten eggs like a perm. She’s the expert right? Fast forward to today, I called the main shop about having my hair braided. I assumed that I would have it braided by one of the African hair braiders on site, but I arrived and it was Y’vonne. On the phone, the owner (written about above) of the beauty supply quoted me $ 25 for simple cornrows after asking the stylist. 3hrs later as a walk-​in I’m told that because my hair’s dry she’ll need to squirt it with water and dry it. She says that might be «$ 30 or $ 35.» Iffy but okay… I desperately needed it done since I had been sporting a wig after the damage from the «texturizer.» I gave her a second chance, because you can’t botch simple cornrows, right? I even sat through her proclamations of being a Twitter preacher and psychiatrist. And went on and on about white men or whatever, but I digress. So, I gave simple instructions, cornrows symmetrically parted in the middle. And of course, at the end I had 6-​less cornrows and an asymmetrical part unlike what was previously discussed. She then says it’s $ 40 dollars! She reluctantly knocked off $ 5, but emember that I came in thinking it would only be $ 25. When I was given the texturizer that broke off my hair, the same price switcheroo occurred. The discount she offered somehow diminished by the end of the cut.
It sucks, because it’s literally in my backyard and I want to support small-​black-​owned business, but today I found the most amazing beauty supply off of Cobb Pkwy (Atlanta’s in the title) also black-​owned. The customer service is incredible and the selection remarkable! Negatives is it’s a drive for me.

I never knew about this place until I stumbled upon it one day while I was taking care of business at the DMV. It is in the same shopping center as the Department Drivers Services on the corner of Canton Rd and Piedmont Rd in Marietta.
It is a beauty shop in the front and the hair salon is hidden in the back. Tina styled my natural hair in one stranded twists. She did a great job and I would recommend her for twists. I will go to her again, but unfortunately, since I haven’t seen her do other hairstyles, I cannot comment on them.
One thing that I loved about this place is that the atmosphere was relaxed and comfortable. Tina and I were joking like we had known each other forever and I had just met her. Everyone in there is friendly and cordial.
The price is right too. I paid $ 65 for one stranded twists.
I am an African American female and always searching for beauty salons in the Atlanta that style natural hair and will one only put products in my hair that will moisturize it. (I have very dry hair.) Tina did just that and was even able to give me tips on how to style my natural hair.
I really hope this is helpful. Please let me know if you need anymore information! :-)