Emeritus at Regency Residence

My mother is a Resident as well.
Anytime I tell her I’m going to buy her something, she gets panicked and pleads, «…please don’t buy me anything. Everything here disappears. I have things missing from my apartment».
My mother is mentally agile with no Alzheimer’s or memory issues.
The staff has keys to access every apartment, and YES they are stealing from vulnerable adults who are afraid to report or question the Administration about the staff ‘s routine thievery.

I would rate this place with numerous negative stars if I could! My Aunt has been living at this place for almost 5 years and she has had numerous things stolen from her apartment including food, alcohol, clothing, jewelry, TP, a check book, and most recently her electric scooter while she was in the hospital! The facility said it would NOT pay for a replacement scooter and that it was NOT their responsibility. REALLY? She is incapacitated in the hospital and they DO NOT lock up and secure her personal belongings? She cannot get around without her scooter and was literally captive in her apartment without transportation to go to meals and get out to socialize. DO NOT put your loved one in this place unless you are prepared to install a surveillance camera to check who goes in to help themselves to what ever they feel like taking!

I was looking for a place for my mother. This is the worst place I ever came across. The halls smelled, the carpet was worn & dirty, the furniture was old & dilapidated, & the food not fresh — looked like it had bee n laying there all day. Don’t put anyone in your family there unless you hate them.