I learned about this company when I noticed their moving truck driving on rt. 78. I’m so glad that I was able to have enough time to snap a picture of truck and track down their phone number. After moving 3x in 3 years and never being fully satisfied with a moving company, I will never use another company but You Move Me again. Their prices are unbeatable — they were, on average, $ 400 cheaper than any other company I have used in the past. Moreover, they were timely, courteous, and quick workers. The quoted moving price included two movers who were very professional and efficient. All of my furniture was wrapped, save for one bookshelf, which was not wrapped in its entirety. Unfortunately, the one negative thing I have to say is that the one bookshelf that was only partially wrapped sustained some damage(significant scratches and dings) to one side. I did not notice this until my belongings were in my storage unit a few days after the move was complete. After reporting the damage to You Move Me headquarters, it seemed like they were trying to avoid compensating me for the damage caused to my bookshelf. However, once I was able to reach Ricky at You Move Me North Jersey, I received the best customer service I have ever received from any other company(not just from moving companies). He worked with me, within the company’s policy, to compensate me for the damage to the unit. He was professional and eager to solve a problem. It’s expected that sometimes mistakes will occur and things will get damaged/broken in transit during a move, but the way that You Move Me North handled this situation was commendable and notable. This could have easily been a very negative review, but the fairness and willingness to compromise that I experienced with Ricky quickly brought this back to a 5 star review.
Emek D.
Tu valoración: 5 Manhattan, NY
This was my 7th move and first time with YouMoveMe. This was my best moving experience so far. Ricky visited our place a month before our move to give us a quote and he was spot on with his estimate. The day we were moving, the weather was horrible and our crew got stuck moving another location in Hoboken that was flooded. So they started a bit late but they doubled down, moving everything efficiently so that we can make it to the elevator reservation window. Everything was wrapped up, moved carefully and nothing, including the flimsy Ikea stuff was damaged. The movers were all extremely courteous and nice. Ricky did an excellent job of managing the move. I will be recommending YouMoveMe to all of my friends — something I could not do with the other 6 moving companies I used before.