Mud Bay

This store has an excellent selection of pet products. I had spent over 15 minutes looking at different pet foods and was not offered any help nor was I asked if I was finding everything okay. Once I went up to talk to the staff member at that store she was was knowledgeable and nice. They loaded me up with a lot of free samples. I would have liked more initial help and this has been the case every time I visit this location. Their product selection is good and the staff is knowledgeable once you get them talking.

Love! The staff here are amazing and very knowledgable !

My neighbor introduced me to the Mud Bay experience while I was frantically looking for ANYTHING my picky-​eater kitty would eat. These folks are the BEST!!! For several months they worked with me on this issue while my cat progressed through his advanced kidney disease. There were days, when I thought all was lost, that a trip to Mud Bay made all the difference in the world. Jen in particular worked above and beyond the call of duty; she related to my issue for she had a similar problem with her cat at home.
Unfortunately, my fur baby has crossed the Rainbow Bridge this week but I am forever grateful for all the kindness and supportive assistance provided to me at this location. Thanks, guys. You made a very stressful situation so much easier to handle by continually coming up with new ideas/​products/​samples to stimulate his appetite. His last few months were far more comfortable with your terrific support.
As for the practical stuff: location is easy to access, lots of parking, great hours, abundant selection of everything from food to toys, spotless facility, reasonable prices, and I’ve already told you how wonderful the staff is. Easily my first choice for anything pet-​related.

Love mud
Not only, because it’s close by, but their staff are amazing, always so helpful and really nice.
Love their products
They have great choices
And the prices are reasonable

I am thrilled absolutely thrilled to have a Mud Bay in my area. With the help of friendly workers like Kat and Natasha, I have to say that I always leave happy.
What is great about Mud Bay is that they stand behind what they sell, dog food and dog treats what have you, and I’ve exchanged a few times with No Problems.
I always love bringing my puppy Sparkles to the store as well. For the staff is always kind and friendly to her.

So so happy with our service, Natasha was so informative and helpful! The food choices out there now a days for your 4-​legged furry friends can be overwhelming. We just adopted a dog and really had questions on just about everything. Very happy with our service here. We will be back often.

Prior to being a pet owner I had no idea what Mud Bay was. But I received very personalized service from the coupons I had obtained. I walked in with an offer for free litter and some food samples and walked out with all kinds of samples to try first before wasting a coupon. Staff took considerable time asking what the pet was currently eating and what they seemed to prefer (pâté, chunked, or dry). The food samples were tailored to fit the needs.
Will return to get further cans. Some of the pet food was from specialty brands that I don’t think can be obtained from PetSmart or Petco.
I took some of the pet food samples and placed three of them side by side on the floor. Each time the cat sniffed and chose a specific brand, that told me right away what to buy. It was some sort of natural meat based duck baked brand. (sorry, dont remember the brand).
Prior to this visit, my priorities didn’t matter if the brand was grain based, but I will now reconsider these specialty brands for sure.
The coupon for free litter was for the natural corn/​wheat stuff. I tried the Worlds Best cat litter corn clumping formula in a 16 lb bag. The coupon was for a smaller bag, but if you decide to substitute, it’s adaptable to a $ 5 coupon. That is a nice touch for Mud Bay to offer flexibility like that. I reluctantly tried it to see how it performed over clay clumping. Although it seemed to be a bit disappointing, I appreciate the coupon and will switch back to clay.
Will return to Mud Bay again soon.