Zhang’s Dry Cleaners

WORST DRY CLEANING EXPERIENCE I HAVE EVER HAD. Highway robbery. I just left this place. They charged $ 15 to clean a $ 80 navy blueJ. Crew dress. When the manager handed it over to me I asked to see before I paid and he was reluctant — and finally he did and I could tell his reluctance was because the armpits were now almost white. I told him that it was much worse than when I dropped it off and he refused to believe me. He said he already paid $ 10 to have it cleaned and I said «then fine, I’ll pay $ 10.» He snatched the dress away from me and said I could not have it back unless I paid the full $ 15. So I did and told him I was writing a bad Unilocal review in return. So there you go.

I had an awful experience here. They ruined two expensive shirts by shrinking one and doing something to both that changed the fabric permanently. They used to be soft and silky but now they feel like they’re made of paper, stiff and unwearable. On top of that, whenever they are anywhere near water they absorb it so that it leaves permanent water marks, which never used to happen.
When I took them back in to ask for a refund they laughed in my face and told me there was absolutely no way they’d give me my money back, even though they had ruined two pieces of expensive clothing permanently.
Do NOT go here.

I wish I could this dry cleaners no stars but that wasn’t an option. This is the worst dry cleaners. They burnt my brand new dress and were so extremely rude about it. I will never go back and I urge you not to go here. Their customer service is awful. Other items I have brought here were not clean when they gave them back. This place is awful do not go here! Awful awful!

Terrible experience here. Horrible people.
They accused me of lying when I brought back a brand new 300 $+ sweater they shrank
Not even a sorry or an apology. He says to me: «Why would I trust you?» I asked him why I would buy a sweater I couldn’t fit my arms through. Makes no sense. By the end of the conversation he just started screaming at me that I was a liar!!! It was unbelievable.
Apparently he «only trusts customers that have been going there for 5 years.» Zhang, you should probably tell people that BEFORE they drop off expensive clothes for you to ruin.
When I asked for some kind of compensation, even the money back I spent on them shrinking the sweater, he started LAUGHING in my face. He was such an asshole. Don’t bother with this place. just another sub-​par dry cleaners that overcharges, markets itself as «organic», and doesn’t speak english.

love this place. i haven’t ever lost one sock. everything comes perfectly folded. they have SAVED pieces from stains i thought could never come out.
HIGHLY RECOMMENDED

Very bad experience here! i washed my all snow white LANVIN LUXURY DRESS there, and got back the dress is yellowish white and lots of place are still dirty I went back talk to them, they were like why you use a brand new picture compared your old dress? your dress is this dirty color! my dress worths $ 5000 and i spend 15 $ to wash it, they thought I’m lying for that $ 15… why i went back bc i only wore that dress 2 – 3 times in all, and its a brand new dress, now the color got yellow white color they think I’m lying thats the most angry part! the dirt part they even said bc i wore it dirty so its the dirt there they can’t wash it away… never go back… omg my 5000 $ lanvin dress

I’ve only utilized their wash-​and-​fold services and have yet to try the dry cleaning, but I am definitely a fan.
I usually drop off my laundry around noon, and it takes a little less than 24 hours for it to be ready for pickup.
The place is rather clean and the service is friendly and efficient.

I am the pickiest about my dry cleaning and they can literally get out any stain in a timely manner! I go here for superior wash and fold service as well. Prices are amazing, free delivery, and the people are SO kind who work here. Even if this place wasn’t in my neighborhood, I would still come here.

This place is great and the people are very friendly. I’ve only had positive experiences with my dry cleaning here which has included some delicate fabrics. They always greet with a smile and know how to treat customers! Thanks Zhang’s Dry Cleaners!

OVERPRICED!!! They charged me $ 26 for dry cleaning 2 shawls. They claimed that they were «robes» (WHO dry cleans ROBES??? The f*ckin Queen of England??) so that was the standard price. Shawls are more akin to sweaters (same material and care). Should have been charged half of that for both. When I questioned them as to why they were not charged as lower-​priced sweaters, the woman working there literally ignored me (the man working there speaks/​understands very little English).
As I walked out, I told them I will not returning considering that there are at least 6 other dry cleaners within a block radius!!! Go elsewhere please!

ok service way overpriced, 4.95 to only press a shirt… seriously?

After tromping around through a recent downpour to retrieve laundry on a Friday night, I knew there had to be a better (and closer) way, Unilocal ratings be damned. Not sure why Zhang’s isn’t more highly rated; it’s the spot I’ll be going back to during my NYC sojourn.
Aside from the eight-​pound wash-​and-​fold minimum (if your load is less, you’ll pay $ 9.60 regardless), what’s not to like? Super-​friendly service (I had a nice chat with the same man at drop-​off and pick-​up, who even remembered our morning conversation when I came back around later that evening), same-​day if you leave your laundry before 9 am during the week (it’s done by 4 pm), and a nicely automated computer system with comfortably official receipts all add up to just what I need!
$ 15 credit card minimum, fyi.

Great place to bring your wash/​dry/​fold stuff. Their prices are competitive, the service is speedy (in before 9am, out by 4pm same day), and the quality is great. I have been coming here for several months and have yet to lose a sock, have something damaged, or unreturned. Knock on wood.
Their dry cleaning however is on the expensive side– try Ramon’s up the street.
Lastly, the workers here are super sweet. They are happy to strike up a conversation with their customers and having been in the area for a while, have a lot of gossip!

I go here for dry cleaning AND wash and fold, here’s why:
PROS
FAST! Wash and fold is same-​day, and dry cleaning is three
Holiday Discount in November/​December
BEST STAFF: Jonathan and Jule are so nice, and I love chatting with them. Once I asked for restaurant recommendations, and they had some menus for places nearby ready for me.
They speak English… too many places in Nolita/​Chinatown have people who don’t/won’t talk to you
Good SERVICE: my wash and fold is neat and arranged by type of clothing, and my dry cleaning has always been in top shape.
Open late! Open until 730 for late pickup
CONS
Pricey dry cleaning (but 1.50 or less per lb for wash and fold)
I would love it if they were open earlier than 730 so I can drop off before work!

After moving into the neighborhood I took a couple things to Zhang’s for some eco-​friendly dry cleaning and got them back somewhat ruined.
I’d recommend going to any of the other myriad laundry options in the area.
The worst thing that happened was I took in a black suit coat that HAD white lining for a clean (something I’d done elsewhere before), but this time when I got it back the formerly white lining looked like it had been dyed black. The best they offered was to take it back and have them (ie, whatever service they contract out with) clean it again. I said no thanks.