Starbucks

Fast people clean store I like it when they have more then 1 person helping sometimes they don’t

I am not a regular Unilocaler and never leave reviews like this HOWEVER, I have also never experienced worse customer service in my life. Although the store is inundated with staff, no one attempts to help customers and have full, casual conversations in front of the people waiting in line, watching them. After waiting for 15 minutes at the front of the line to get a coffee, someone from the back decided the line was getting too long and decided to help me. I asked for a grande drip coffee. I paid $ 2.50 (about) and he gave me my coffee and moved onto the next customer. I then realized it was a small so I turned around and asked if this coffee was in fact a small. He said yes. I then repeated that I asked for a medium and he told me «ok, but it would cost me extra.» I pulled out 00.50 to hand to him and he proceeded to tell me to wait while he helped the next three customers before angrily handing me the medium coffee I ordered, rolling his eyes and literally SHOOING me away. All in all, I spent over 30 minutes trying to get a single cup of coffee in an originally empty store.
This place makes me never want to go in another Starbucks again. Horrible.

This Starbucks has the most unprofessional staff I have ever encountered at a service establishment. Located in the heart of Midtown, the clientele is almost entirely people working in the surrounding financial and professional buildings. To roll your eyes, raise your voice and speak down to a client when there could be myriad of other patrons with whom they work is beyond disrespectful. And then to openly speak loudly about the patron after they’ve ordered while onsite management joins in on the gossip? Staff needs to be trained in professional courtesy and taught how to elevate their manners. I have never been spoken to by anyone the way I was spoken to this morning over coffee. Starbucks Customer Service should reevaluate the staff at this location.
ETA: Starbucks Customer Service was absolutely fantastic, the retail locations could learn a lot from the poise of the corporate representatives.

Mohammad was great very friendly. He introduce a lot of different flavor to our group. Never really tried anything but their passion lemonade. I’m now a Starbucks Fan.

I would give a 0 but it’s not allowed, sign says 6am its 6:05 and they are still messing around… management should conduct a training session on opening on time.

Probably one of the better Starbuck’s around. They actually have pretty decent pastries here and it’s not that crowded!

One of my usual spots for a Starbucks run while in the office. The baristas are quick and friendly and there’s usually never too long of a wait. There aren’t many tables/​seats available here so it’s probably best to grab ‘n go but in the warmer months, it’s nice to sit outside and take a break.
Added perk: your coffee comes with a smiley face on the cup next to your name (always nice to see a smiley especially in the middle of a weekday)!

This place is always busy and thus the baristas tend to be on top of their game. Seating is limited and often awkward when one sits down.

I agree with most people that the customer service sucks. But after coming to this Starbucks almost everyday for a year, I realized the problem. The female workers always mess up the drinks and the male workers don’t. Has anyone else noticed that?! It seems as if the female workers don’t care or aren’t paying attention to the specific orders. But when the group of guys are making the drinks, there is a much better flow at the line and my orders come out perfect! Now I feel discouraged when I come into the store and I see the girls making the drinks.

Agree with others that customer services is lousy here. After several tries, I chose to walk few blocks more to avoid encounter rude services…

love this starbucks!!! The guys in the morning are super friendly and quick. I spend less than 5 mins here here.

This has to be one of the worst Starbucks in terms of customer service. The staff seems more interested in laughing and joking than working. I go there because I work upstairs, but they usually forget my simple order and I stand around like a fool for several minutes. They take names to go with the drinks at the register but no one ever writes them down. They make fun of customers — including referring to a man as «queer» in front of a full line of people. They are truly the worst. Is there a manager who supervises any of this nonsense?

5 stars for the sexy barista taking orders, guys a hustler.
My favorite Sbux in the city, however its still pretty average. Stop there before the office at around 8am. Pretty much always get in and out thanks to the quickness of their assembly-​line-​like method. There are sometimes when there’s annoying international tourists who don’t know how to order and hold everyone else up, but for the most part they move them along.

By far the friendlist Starbucks I’ve been to in the city. They usually move the morning rush hour line along quickly and I’ve never had a problem with my order. What more can you ask for from a Starbucks?

The place is clean & the staff works fast. However, they do not listen to what you are ordering. I’m not picky, just very particular when it comes to my drink. I sure hope they get better at listening & paying attention.

I like stopping in before work and they prepare my drink usually pretty close to perfection. I’ve given it a bit of a low review however because they are not always the most friendly there with the customers. Most of the time they are too busy talking to each other. Most other SBux that I usually go to throughout the city or world for that matter get to know you have a handful of visits.
This is really a generalization as there are some people that are great just not as a whole… I generally walk out if there is a line as it is not worth waiting here since the one on 50/​Lex is super fast and generally really friendly!

Being that I used to work super close to this location years ago, this was the Starbucks I frequented. Despite the fact that the workers were usually very friendly and helpful and the beverages were good, one horrifying instance where I bought a slice of some type of bread (I believe it was banana bread) invades my memory. After eating about ¹⁄₃ of the slice, I looked closely and noticed there were small patches of mold on it. MOLD! I was disgusted. Hopefully, this was a one-​time fluke instance and not a common occurance. But regardless, ever since, I’ve refused to purchase any similar food item from any Starbucks anywhere.