Tu valoración: 1 Williamsburg - North Side, Brooklyn, NY
I was just denied ice in my water. They said they not allow to give ice in regular water cup if I didn’t purchase anything. First Starbucks that ever said some shi$$ like this
Vilma A.
Tu valoración: 1 San Francisco, CA
Worrrrrrrrrrrrrrrrrrrrrrrrrrrsssssssssssssssssssssssssstttttttttttttttttt!!! Starbucks everrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr!!! I can’t believe I have been an entire afternoon in the store and I wanted a refill and they refused to do it because they did not take my order!!! Off course they did not! I bought my coffee like 3 hours before their shift!!! Both girls very rude!!! In both shifts! I have a Starbucks card and they did not helped me scanning the card!!! not kind, not friendly, CARELESS. They should dedicate to package food or something NOTRELATEDATALLWITHPEOPLE!!!
Sherry C.
Tu valoración: 3 Whitestone, Queens, NY
I used to visit the church across from this Starbucks and get whatever my heart desired. They can get packed on Sundays because the church is pretty big. Depends on who is the barista, your service will vary. My reason for the 3 stars is based on cleanliness and service. They didn’t seem to mess up my drink so it’s all good! This Starbucks could be a little cleaner but the staff is too busy having a very long chat. I stood waiting for someone to take my order for a while. Cashier saw me but decided to walk away without saying a word.
Luis C.
Tu valoración: 1 Manhattan, NY
I can’t believe this they have 6 employees take care of customers and they forgot to make my drink, but the conversation between each other they don’t miss, and they think that with just a apology is ok Just for the management to see I was there here is the pic Ps the sandwich was cold by the time I get the coffee
Abelle N.
Tu valoración: 4 New York, NY
My frap is kicking some major ass this morning! Although this Starbucks located right on Broadway… they were very well stocked… friendly and willing to customize and change your order if you are displeased with something… I especially liked that they were efficient even during rush hour… when everyone wants there coffee fixed… lots of seats… bathrooms pretty disgusting… opens till mid night! love it!
Lawrence D.
Tu valoración: 1 Los Angeles, CA
Horrible. The guy taking out the trash didn’t believe I bought something and would not let me use the restroom. Should I have to hold onto my receipt after I get my drink? I just couldn’t believe his rudeness. He should be fired bc of his pathetic attitude. I’ll forgive his unprofessional appearance but his tone was a shame.
Kae J.
Tu valoración: 2 Midland, TX
We got OK service except for the lovely smashed pain au chocolat. I would not have served that to a customer, I would have tossed it out. I guess the speed of the service was ok. I think the only thing this Starbucks really has going for it is the size. Which is a regular size Starbucks anywhere but Manhattan.
Rita Y.
Tu valoración: 4 San Francisco, CA
This is one of the largest Starbucks I visited in NYC. Starbucks are everywhere in NYC but this has a large storefront with more SB merchandise, seating area. It’s opened late since it’s in the Theater district. The only problem is they put several shelves of merchandise in front of their counter which is obtrusive. I think it’s there to market their merchandise but when you have a long line of folks waiting for their coffee, the shelves get in the way. Bought a NYCSB much for $ 10.95. They sell other SB mugs here that I’ve not see at the other smaller SB stores.
Lucy H.
Tu valoración: 5 Flushing, NY
The manager was amazing! I lost the straw to my venti tumbler and he went out of his way to help me :0)
Eduardo G.
Tu valoración: 1 New York, NY
Worst Starbucks I have ever been to… I’d give a zero if that was possible. The service was atrocious. I stood at the counter for almost ten minutes without being helped because two of the workers were arguing about some boyfriend that the other slept with. It wasn’t until I had to be rude and get their attention that anyone responded. Being in the vicinity of Rockefeller Center you’d think it would be less ghetto but no… this was straight up a hot mess and a half. This place could be such a great Starbucks for the location but the staff needs a major overhaul ASAP.
Taylor B.
Tu valoración: 2 Manhattan, NY
It’s a Starbucks, they’re basically all the same. Being right near Times Square, this location is particularly touristy, but you can do some nice crazy-people-watching with a seat by the big windows. It’s also open later than most of the Starbucks in the area, with the exception of the one on 55th/7th. The wifi is also pretty good, assuming too many people aren’t trying to watch Netflix. The biggest problem with this location is that it’s often full of non-customers loitering, so it’s not ideal for chilling/working. It’s sad that the homeless folks in our city lack places to go, but it doesn’t make for a pleasant Starbucks environment when people are rooting through the trash or around the floor for change. The employees shouldn’t have to police the store, but they also don’t do much to discourage non-customers from detracting from the experience of customers. I feel like a jerk for saying this, but it’s the reason I don’t often visit this Starbucks location.
Melissa F.
Tu valoración: 1 Brooklyn, NY
The store is open until 11 pm. However, when I went at 10:40, they said that they were closed and that the bathrooms were closed as well. The store is supposed to be closed at 11– not 20 minutes earlier. Closing out the register and cleaning needs to take place after the store is closed, not during.
Lauren G.
Tu valoración: 5 ASTORIA, NY
I wouldn’t normally write a review about a Starbucks — it’s a chain, they’re all the same — but this one has the best staff I’ve seen! It’s a small store, but the line moves quickly and the staff is really pleasant.
Sarah K.
Tu valoración: 1 Chelsea, Manhattan, NY
I would give 0 stars if I could. This location is hands down the most poorly managed Starbucks in midtown. I understand that they have to deal with a lot of foreign tourists, however the lack of organization is astounding. There is no indication of where the line begins or where it should go in the store which leads to lots of line cutting by people who are either pushy or confused. I have never seen so many employees working behind the counter at any other Starbucks and yet at 8:50am with a line practically out the door there was only one barista actually making the drinks! Incredible. Basically, if you’re an actual New Yorker who works in midtown and needs to get coffee and get to work on time avoid this location!
Israel H.
Tu valoración: 4 New York, NY
Another Starbucks. coffee is consistent and the space is decent. Service here was quick so not much to say. ANOTHER Starbucks ;-)
Stephen H.
Tu valoración: 5 Manhattan, NY
My favourite Midtown West Starbucks, the staff are great, they manage the morning coffee line with aplomb politely managing the tourists working their way through the breakfast menu and the regulars who just want their coffee and to be on their way to the office. They remember your name, your order and smile which considering they have clearly been up a few more hours than I have is an amazing thing. Many other Starbucks should rotate staff into this store to see how it is done. Thank you
K A.
Tu valoración: 4 Boston, MA
Has a Clover brewer and serves the reserve coffees(which are good, if overpriced compared to NYC competition like blue bottle). The long wooden tables give some atmosphere and are good to talk across. Line is in the middle of the store, which is a decent layout. Overall, one of the better Starbucks I’ve been to.
Suanne L.
Tu valoración: 4 Brooklyn, NY
The 1656 Broadway Starbucks is right by Mamma Mia. It really pretty and looks rather new. The lighting is fantastic — it has corner windows. I haven’t tried the wi-fi. The drinks are standard and the line moves quickly in the morning. There’s a good amount of seating for people who need to while away some time. At 9:00 am, I didn’t observe the issue that the filtered reviewer below saw. The line moves quickly and my drink was made properly, so no complaints here!