Next Cleaners

I’ve been bringing my dry cleaning here for about 9 months without any issues to report. My clothes come out well pressed and shirt buttons are intact, unlike at other cleaners where for some reason shirt buttons end up fracturing. The store owner is always on site and he shows great customer service. Despite this being a chain it feels more mom and pop so I will continue to give them my support!

I have been going to this cleaner for almost a year now. What first attracted me was the non-​chemical treatments they do and the fact that their pricing was very reasonable and not an up charge for non-​chemical cleaning! What also attracted me and made me a loyal customer was Danny, the manager there, who was so friendly, helpful and caring from day one onward. He takes great pride in his business, in how the clothes are handled for his customers and is a pleasure to interact with. It’s so refreshing and truly brightens my day knowing someone who cares is handling my things. I recommend them unreservedly! They can pick up and drop off for you too so no hassle!

I discovered this cleaner after I experienced extremely poor service at Divine Touch Organic Cleaners who ruined several items of mine and also lost a belt to one of my tops. Next cleaners is also organic and does an excellent job with fair prices. Danny the manager is very friendly and always helpful. If something does not come out as nice as it ought to, he immediately offers to clean it again free of charge. I would definitely recommend this dry cleaner if you live in the UES.

BUYER BEWARE!
I have written 2 Unilocal reviews in my life, so the fact that I am doing so is a testament to the terrible service at Next Cleaners.
I have had multiple issues with the quality of service at Next Cleaners over the past month and a half. I returned to Next Cleaners because I believe in second chances, but I have learned my lesson and will never return.
The owner, Danny, although initially friendly, is completely disorganized. The business is a one-​man circus, and it is clear that Danny is overwhelmed and understaffed. I have seen several different off-​site launderers come by to pick up clothing from Danny to be laundered — which is scattered about the un-​airconditioned premises without any semblance of care. Things are left out on counters and get knocked over onto the floor. I am not surprised that previous reviewers have had clothing go missing or damaged.
My first round of problems occurred in June, when I had two dresses and one pair of pants tailored and dry cleaned. It took Danny and the tailor (who I never saw in person — Danny just pins your clothes and passes it along to the «tailor») several tries to get everything right. The pieces came back undone (missing a clasp that was supposed to be installed, tailored but not cleaned, etc.) and I had to make 3 – 4 trips back to the store to get everything figured out.
Most recently, I dropped off a dress and a suit coat to be tailored and dry cleaned. Again, Danny pinned my clothes and told me the tailor would handle them during the week. When I returned, Danny handed me the clothes and rang me up, because it was 4:20pm and he decided that day that he wanted to close at 4:30pm — so I was not offered a fitting room. I tried the clothes on at home and instantly knew that the workmanship was atrocious. I do not believe the suit coat was tailored at all. It fits exactly the same as when I dropped it off, and I cannot perceive any alterations to the garment. My dress was destroyed — the tailor made it super-​tight around the hips and did not taper the dress down through the legs as requested, resulting in an awkward, flared shape.
I brought my botched clothing to WO’S CUSTOM TAILORING just blocks away on 72^nd and 2^nd.
I did not tell the folks at Wo’s about my experience at Next Cleaners, but the tailor at Wo’s could immediately tell that the dress had been improperly tailored beforehand. He told me that no professional tailor would have made horizontal cuts to the dress as had been done, and that my dress was irreversibly damaged (I cannot take the dress out if it needs to be made larger in the future). Luckily, Wo’s did a great job of cleaning up Next Cleaner’s mess, and the silver lining is that I found a highly skilled tailor — leagues beyond whoever is sitting in the back office of Next Cleaners chopping up clothes with a pair of safety scissors. I look forward to returning to Wo’s in the future and highly recommend their services.
I left Danny a voicemail as soon as I tried my clothes on, which obviously went unanswered. I called again and got Danny on the phone, and explained my issues with the clothing and kindly asked for a refund for the tailoring only. I told Danny that his tailor’s work was referred to as a «botch job» by a professional tailor down the street, and that I was unhappy with the quality of the work. Rather than admit a mistake, Danny became defensive and rude. He told me that he would «call me back» about a refund which, obviously, has yet to happen and probably never will.
Next Cleaners is not worth the headache.

DO NOT BRING YOUR LAUNDRY HERE. They ruined $ 500 worth of blankets and the manager will not call back about their mistake. They do not do their laundry on their premises so instead of having good customer service and paying me for what they have done, they are arguing with me and giving me the run around. It unacceptable for a business to be run like this.

When I went to New York for a contract job I needed a good place to dry clean my business clothes. Next Cleaners was incredibly cheap for what they provided. I had a busy schedule so I could not pick up my clothes every single week. They deliver free to anyone who lives within Manhattan. I’m also eco-​friendly and knowing that Next Cleaners is also eco-​friendly really sets my mind at ease. I highly recommend Next Cleaners for anyone in Manhattan.

I like this place because they are pretty reasonably priced for being an organic cleaners. They do free delivery/​pick up. For same day, you really have to time it right and get it to them early. It’s a bit hard to do. But in general, they deliver the basic wash & fold service without much of an issue. I’ve been using them for a year now.

terrible. most of stuff wasn’t even cleaned. probably just directly ironed. and the person who manages the place is unfriendly and obnoxious to deal with.