New York Helpers

I’ve had the same experience of Emily C. Their company has disappeared and I had 8 cleanings pre-​paid for. What a scam!

I really liked this service until they disappeared off the face of the earth. Their website is gone and their phone number no longer works. Which is not awesome because I prepaid for 10 cleanings and only used 5.

New York Helpers closed without notice. I had 6 pre-​paid cleanings remaining, and, more disturbingly, they kept my apartment keys. There is no way to contact them now as their website is defunct and their phone has been disconnected.

First time hiring cleaners in NYC and experience with them was terrible. Horrible customer service, inflexibility and not very good cleaning service.

I used a Unilocal deal to get my apartment cleaned when I moved out. It was a large studio that I had kept fairly clean but of course when you move furniture, it gets real. 2 cleaners showed up with all the supplies right on time — I went out to the gym, came back an hour later, and everything was spotless! They were professional and did a great job. No complaints at all. I will certainly use them again if I need a cleaner.

I used New York Helpers the other day to clean up an apartment I just moved out of. Two women cleaned the apartment beautifully! I was actually surprised how much they did, considering I opted for the standard clean ($ 80) rather than the move-​out deep clean ($ a lot more). They actually swept the terrace which I didn’t think they would even touch! They brought all of their own supplies as promised, including garbage bags, which was awesome since I had already moved out.
My only complaint is that they showed up half an hour early and didn’t call to let me know. It’s not the end of the world, but if I hadn’t been there, I don’t know if they would have waited around or not.
In any case, they did an amazing job and I would definitely recommend them to anyone!

I wanted to love this service. My first experience with them was amazing. After that, not so much.

New York Helpers is TERRIFIC. My experience with them was positive in the extreme. I hired them to clean out my very elderly mother’s very neglected apartment. The crew that showed up worked so hard. So so so so hard. They got into every minute crevice of that apartment and did such a thorough job. That place went from looking like something on «The Hoarders» to being sparkling clean and cheerful. The crew that came over was professional, punctual, thorough, hardworking, polite, helpful, knowledgable and friendly. I was so pleased with their work that I called them back and booked a 5-​visit maintenance package so the place stays as beautiful as they left it. I would recommend them unequivocally to anybody. THANK YOU NEW YORK HELPERS!!!

ny helpers is a first rate cleaning service. the cleaners came at the scheduled time, and went above and beyond the call of duty to clean every nook and cranny thoroughly, even though it took a lot of extra time. magnificent service. greatly appreciated.

This is the second cleaning service that i have tried and my first experience was pretty darn good but the folks at New York Helpers have set the bar HIGH! My appointment was 2÷20÷12 at 12:00 and they showed up at 11:30 with 3 people ready to work. They were very professional, introducing themselves and asking to get a tour of my apartment and getting the nitty gritty of my problem areas. I was in and out of my apartment (doing laundry/​running errands) and every time i stepped back in, they were busy busy busy. There was not a dust bunny or speck of dirt to be found. These folks were so thorough that they cleaned out my microwave, washed my baking pans and took every single book off of my bookshelf and dusted them one by one (i have a LOT of books). They definitely went above and beyond what i ever expected. I only paid $ 80 for my one bedroom which is an awesome price for the service i received. I had to throw in extra for the tip because service was just that good.
I highly recommend these folks!

New York Helpers are absolutely great.
The war against NYC dirt is endless — you keep your window open to get fresh air, and then your window sill is grey with soot. Dust bunnies appear from nowhere.
After seeing the Unilocal deal, I decided to try New York Helpers.
Two helpers (a man and a woman) showed up for a 1BR deep clean (bathroom, kitchen, bedroom, living room). They came on time, brought their own supplies, used organic products, everything. The only thing they asked to borrow was a step ladder, to dust a very high shelf installed in my bedroom.
My place was spotless afterward.
I have no complaints and highly recommend their services.

I had a horrifying mold issue in my bedroom closet (maybe not horrifying but I hate that kind of stuff) and needed my entire apartment cleaned anyway. I saw the deal on Unilocal and decided to try this company.
The online ordering and weekend availability sold me. I love handling as much as I can online.
The order process was simple, I listed a question and it was answered by morning which was cool.
Today, I ran late getting home for my appointment and it was easy to let them know. They were very understanding and I appreciated that too. It was rude of me to be late and I was worried enough as it was so the understanding by the cleaners and the company was a relief.
Seriously, this is the best cleaning my apartment has ever had. I’m never this thorough unfortunately. The two cleaners communicated well and worked very thoroughly. They even organized all of my things. I feel a ton better than I did before they arrived and I will most definitely use NY Helpers again. It was so nice to have such an easy and pleasant experience.
Thank you!