Midas

Ryan — the guy at the front desk was personable, knowledgable, and extremely helpful. I was very impressed with the timeliness and the overall performance on my car. I’ll be back!

Finally, an auto service shop in Kansas that has great customer service. I just took my car in today, and hurried back home to write this review, because they definitely deserve it.
I’ve tried at least three different places before Midas, and they all didn’t quite measure up. Each one either had terrible customer service, insisted upon sending my business elsewhere because a VW is apparently too complicated to work on, or was only open M-​F from 9am to 5pm. The Midas on Seth Child is completely the opposite.
I worked with Ryan for the most part, and he is a model employee. From the minute I walked into the door to the time I left, he was courteous, helpful, informative and communicative. He greeted me as soon as I walked in and expressed a willingness to expedite it if I were on a schedule. Seeing as it was a Saturday, and these guys are actually open on Saturday’s, I was in a position where I had some time to spare. But, nevertheless, the consideration is much appreciated.
He kept me posted throughout the process, bringing me in at one point to explain what the issue was and helping me to avoid a costly labor charge. Upon the conclusion of servicing, they pulled the car up front for me, and Ryan helped show me how to check for similar issues myself. Midas even had a $ 10 off special going on that he could’ve easily not given me if he didn’t want to. But he brought it to my attention and topped it off by mentioning that I’d save less money had he given me the alternative military discount.
I really can’t see things getting much better. To offer Midas some constructive criticism, if they need it, I’d mention two issues that are hardly deal breakers:
1) The oil change took two hours even though I had an appointment, but I’ve been other places where it took three.
2) The online appointment booking option states they will contact you within one business hour, but I never heard back from anyone until I called them myself.
But besides those, I will definitely be coming back if I ever have additional issues, and would strongly recommend them to anyone.

Ryan is a bad ass! Super knowledgable and really knows what he’s talking about. He tells you exactly how it is and will give you the best deal he can. These guys get the job done very quickly and very well. I’ll definitely be going here more often.
Kcco!

I came into town to take care of an issue with my college age daughter’s car. I couldn’t be happier with the service we got at Midas. The cost came in under what they originally quoted plus the work was completed the same day. The manager Ryan was great to work with. I would recommend this Midas location to others!

I’ve enjoyed coming here for oil changes and any small maintenance. Usually, John is working the front desk and my experience with him has been excellent every time I have interacted with him or his mechanics. Haven’t done any serious maintenance here yet, but I trust them enough that I would probably go to them first before I would go somewhere else.

Great service and staff. Was here for a few hours while they worked on my brakes and drims. Staff was very courtesy. Will have all my auto work done here

I would recommend this place to everyone. They are informative, helpful, and most importantly they are honest. I went in to purchase a battery for my car the employees were honest and said I could save money by going to the dealership since my car was under warranty. I had no idea I even had a warranty! I took it to the dealership and sure enough Midas employees were right. They could’ve easily charged me for a battery, but they did the honesty thing and helped me save $$. I am very appreciative. I have recommended them to others and I will return for future services on all my vehicles. Finally a place I can trust to take my vehicles :)

My son took his truck in for an oil change before leaving for spring break. During his drive down to the beach his truck developed engine trouble. Turned out the oil was 4 quarts low. Now we get to buy a new engine and Midas says it couldn’t have been them that was responsible for the oil being low.
The dealership we took the truck to said there is no oil leak. Typical he said she said and since we don’t have proof we are stuck. I suggest you think before taking your vehicle to these guys. My experience will cost me an additional $ 5,000 and they could care less.

I bring my car here for oil changes. The waiting room is clean and the employees are very friendly. They explain everything they checked in a way that is easy to understand. They’re usually pretty quick but I always make an appointment.
They also fixed my rear windshield wiper. When I noticed that it had broken again while on my way out of town I stopped in and they were very concerned and offered to fix it again as soon as they could get the part that day.
Overall, these are very nice people and I would definitely take my car here again.