Happy Feet Pet Shop

This place has some great toys for little dogs, as well as a wide variety of shampoos, doggie toothpaste, treats, etc. I came in not looking for anything in particular but left with a couple of goodies for my pup. The service was pretty good and they were very kind to my dog and I.
Two issues with this place:
–Pricey! I usually get Stella and Chewy’s patties from another store a few blocks down, and it comes to about 28 $ for the bigger bags. Here it cost near 34 $. The toys are also on the pricier side, as is the shampoo.
–I asked if I could feed my dog Greenies yet and they said yes, to take the puppy sized ones and it would be fine. I purchased them, and later found out at home that they were not suited for puppies under 6 months or dogs under 5 pounds… My pup matches neither of those requirements, and he may never get that heavy. unfortunately I opened the bag so I doubt i can return it :(

Mon-​Fri: 10am — 9pm
Saturday: 10am — 8pm
Sunday: 11am — 7pm
That’s their hours for now (Aug 2015), doubt they’ll change much. Little shop packed with all the essentials. Also delivers above a certain $ amount if you call them.

Horrible owner. I bought orjen dog food because it was recommended by the man that works at the store. My dog did not respond well to the dog food. I brought the food back and asked for replacement for for the same price. He gave me 12 dollar bag of dog food. I paid 22 dollars for the original food. Owner stated he would have to get his money back from the company first before refunding me the difference. Up until today he has never reimbursed me and he kept the dog food as well. The shop owner is a thief and is unprofessional. Don’t bother shopping there. There several other dog stores in Hell Kitchen to buy dog supplies.

This is the most fluff-​free pet shop I’ve been to. One room, and the walls are packed with pet paraphernalia. No square inch left behind.
No, you can’t buy a doghouse or kitty city, but Happy Feet has the stuff you need (e.g. food) and a surprising selection of treats for a spoiled pet (e.g. catnip cactus).
The cash discount was a nice little surprise.
My only gripe is that the cat section should be bigger than the dog section — but I’m a «cat guy,» so maybe take that with a grain of salt.
Great pet shop. Wish it was around here. I’ll be back next time I’m in NYC.

a– ok, nothing special.
went there on my lunch break to shop for my two new little puppies. Didn’t have any little pet brushes, or karo syrup I wanted for my little puppy.
I don’t see what is so great about this place. prices were somewhat high as well. I mean bought a little toy for 9.99– right after went to TJ Max and saw same toys for 4.99.
they do have a lot of toys and I guess its good if you live in the neighborhood. but not sure what specialty thing this place has to offer. owners /​associates didn’t seem really that knowledgeable. work close by and I don’t think I’d go back. not when same toys I can get for cheaper.

PLEASE READ
this store is the best pet shop I have ever been to. The owner is extremely nice. The employees are nice too. They even deliver! And it’s free! They keep everything at a fair price and the store is clean. They even opened a second shop! Which they wouldn’t have done that if the first one wasn’t so successful! They make great business. It does not matter that it is under Hell’s Kitchen. It is the best pet shop you can ever go to.
I WOULD RECOMMEND THIS WONDERFUL PET SHOP! Please go and check it out!

The employees are very nice – which I think is the best part of coming to this store. They’re always so helpful so I love coming here even though I have a pet store one block away from my house and this store is 10 blocks away. Great selection, and they deliver.

Great local pet shop run by 2 – 3 guys. Stocked with a variety of healthy options in terms of food for your pets. Plenty of toys and other items as well. Tut, their resident cat is also super chill.
Best part is that they deliver for free!
Love this place.

Open late. Great neighborhood pet shop. They have everything you need and the prices are competitive with some of the other stores in the vicinity.

When I was looking for a place to get foodie food for my four-​legged sidekick, I did a search for his very particular kind of food and this place came up. After looking on Unilocal,I saw it had a pretty good reputation. Being that it was 2 long blocks away from my office (it’s on 10^th avenue, which may be a bit west for some people), I went and found my fancy dog’s fancy food for a very reasonable price. The best price I’d found in New York, actually (and I had *looked*). I have now been a devoted fan of Happy Feet for at least a year and I must say that their customer service and value goes above and beyond. Not only is his food much cheaper here than at other stores in the ‘hood, their commitment to customer satisfaction goes further. I once walked in and they did not have the particular food I was looking for in stock. I waited 15 minutes while the owner had it brought over from the east side, and it arrived. Once it did, he told me that he could not sell me the new bag because it’s expiry date was passed. Who is that honest?! I would have never looked. He steered me to a locally produced food that was, in fact, better than what I was feeding my dog, let alone cheaper. Little Foot is happy and so am I. I will always be a devoted fan of this shop. My little sidekick agrees.

I love it here! Small little pet shop filled with everything you need. The worker was so nice and made sure I had everything I needed. Also was super nice to my doggie, gave some free treats which at first she was apprehensive about but it’s because it was too big for her. So he crumbled it up for her to enjoy, so that was sweet. Oh and they have free delivery — which is awesome if you live up a 5 floor walk up and need a big ol’ bag of food.

I have never been so offended by a merchant!
I’ve come across great people working in the store, but recently spoke to an employee who claimed to be the owner who told me that he didn’t want my business anymore because he couldn’t find my address to deliver to! He was unspeakably rude, and I will never shop there again.

love this place… inside store very clean (some pet stores r very bad smell)
the owner very nice and very helpful, sometime he gave a free chew bones for my dog…
all products r a good quality and reasonable price also…

I really enjoy shopping here, and so does my puppy. They are very nice and friendly. Great prices for wee wee pads. Good delivery.

Love this pet store. Great selection for a smaller space, and the staff has awesome recommendations. Besides my usual cat litter, food and treats, I bought a cat brush as well as a sponge-​type thing to pick up cat hair (both on staff recommendations) and have been really happy with both. The prices aren’t bad at all, their hills science diet prescription food is way less than I’ve found it anywhere else in the area.
Add in the free, fast (usually 15 – 20 mins) delivery, and I’m sold. I’ve shopped here a few times, but what finally prompted me to write a review is that I just ordered some cat food and litter in the pouring rain (I felt terrible, but am leaving town first thing tomorrow morning) and the guy just made a joke about the weather and said they’d be right over! If that’s not great customer service I don’t know what is.

This pet store is so friendly and helpful! They have great prices and deliver pronto. I give it 5 stars and recommend highly:)

Five stars though somewhat reluctantly after reading about everybody else’s perks. I’ve shopped at Happy Feet from the day they opened and my dog has never been given free chew sticks or other freebies and I’m a regular customer. Oh, well… Funny, I just left there, too, with my usual order of Solid Gold Millennia.
The outside of the store is by no means «scary» as posted upthread – judge for yourself by the photo (that poster perhaps should get out and around NYC to see scary; no need to insult Happy Feet or Hell’s Kitchen which is rapidly becoming ultra highrise central), and the inside is spacious, clean, and well-​stocked. The owners and staff are knowledgeable and helpful and they even own a cool cat.

The outside looks a little scary (because it is located in Hell’s Kitchen) but I kid you not, this little store has everything you need. From Hollistic food and raw meat to cute beds and clothes, it had everything I was looking for. Wished I found this place a little earlier so that I could’ve gotten all my shopping done in one store. The owner also gave us free chew sticks which my dogs loved. The service is awesome, the store is very well organized, and they order supplies for you if you cannot find what you are looking for. Definitely recommended!

Love this place. Free dog food delivery for my ravenous dog, pleasant people, reasonable. Go for it!

I love this place! The service is fantastic, the selection is great, and if they don’t have what you are looking for they will get it to you asap. The prices are the same or better than the big box stores. The staff know the products inside and out. They are kind and friendly, and clear love what they do. They also deliver in the area, so you don’t have to carry around the heavy pet food. This is by far the best place for pet supplies in the area, if not the whole city.