Eclat Salon & Boutique

A disaster. The owner of this salon was recommended for a haircut. I have never
been to a stylist that commands $ 200 for a cut and ignores what the client asks
her to do. If you ask Min to cut your hair short, she may leave it long. If you ask
her to not to layer it you may have layers. Watch out — you may end up crying
if you have not asked her to see the back of your head before leaving the salon and
get home look in the mirror and freak. This is exactly what happened to me.
She is very second rate as a hair stylist — don’t say I haven’t warned you.

Éclat salon is AMAZING. I am moving away from NY but may try to visit every few months simply to have Miki do my hair! She always makes me look better than I could imagine and is so sweet and fun. Love the great head massage from the shampoo and delicious tea selection too.
Go to Miki, you will be so happy you did!

My color was awful after spending 3 hours of my time there. After calling the colorist, there was no apology, just a perplexed response of «gee I guess I should look at it and maybe add some highlights?» $ 280 bucks literally down the drain.

I just got my color and cut at éclat, and it exceeded my expectations! My friend goes to Abby for highlights and Min for haircuts, and her hair always looks so pretty and natural. Sure enough, I walked out of there looking and feelings like a model!
The space itself is really chic and pretty. An overall great experience!

I am so surprised reading the one star review for Éclat. My mother, who is incredibly picky about her hair, urged me to come to Éclat and have Min give me a hair make-​over. Min did corrective color on my brassy, messed up hair and then one of the other stylists gave me a great haircut. They were lovely, courteous and attentive during the visit and even ordered lunch for us.
I feel like I’m in very good hands with Min and her staff. I’m not very good about doing my hair or blowing it out, but the cut I got looks great and I’m getting a lot of compliments on it.
I don’t know what to say about Melanie’s terrible experience — it does sound like a total train wreck of a color job, but I think Éclat is worth a try. I’m loving them.

I have been two Éclat a couple times and LOVE them. Both times I was with Min who also happens to be the owner. She’s great. I am a very fussy hair customer. I am always like, «I want this but not that, that but not this,» etc etc. and very specific. Both times she completely listened, discussed through what I wanted at length, was very communicative about what she was going to do and then really delivered.
Also I thought it was a very reasonable price to have my haircut by the owner of a lovely salon in a fashionable neighborhood in NY. I love the space, its really stylish and makes you feel like you are spending a bomb, when in fact its pretty within reach. Again, I haven’t had anything done with any of the other stylists, but Min is extremely soliticitous so if you went and had a problem I can’t imagine she wouldn’t go to great lengths to make sure you end up happy.
I don’t work there!!! And I generally only get inspired to write reviews when I am pissed off about something. So with all due respect to the person who had a bad experience (and there’s nothing worse than a bad hair experience!!) I really rate these guys.

I read that negative review below– and had not read it until after I had gone there. I am glad! Here is my story…
I was a tried and true «Bergdorf Blonde» for over 7 years and decided to give Éclat a try when my colorist just became too outrageously expensive. I went to Min, the owner, who specializes in «blonde» and was nervous at first, as I have a very «natural» blonde– a little of this, a little of that… and then voila! My hair looked amazing, it smelled amazing, it felt amazing. From the scalp massage at the washing, the beautiful «natural» color and the cut («just so») — I was hooked. I have now been to Min a few more times and have also arranged for her to do my hair for my wedding.
I have never had such amazing customer service– I truly can’t speak highly enough about the salon. One final note is that I love how «neighborhoody» it feels. Neighbors always pop in just to say hello… I think that says something, don’t you?

I’ve been going to Éclat since they opened. Being a guy, the work that my hair requires isn’t very much.
Min has always given me a very stylish cut and the products she sells are also quite good.

I moved to NYC last September and did due diligence searching for an affordable, fashionable stylist. After reading great reviews on Citysearch, I decided to give éclat a try. I’m so glad I did! I’ve been four times since October 2010.
I’m surprised about Melanie G’s comments. They don’t seem warranted. More like unjustified personal attacks, so I would be less inclined to trust her opinion. I found Min to be talented and extremely personable.
Min always listens to my ideas and makes great suggestions without being pushy. I trust her to do what she thinks is best. She’s been right every time.
I strongly recommend her.

I walked into Éclat without an appointment when it first opened. I had a wonderful experience. Min gave me an amazing cut and blow dry. Everyone in the salon was very friendly and accomodating. I was offered refreshments. I also had a makeup application which was surprisingly fabulous. I thought the prices were reasonable for NYC. Overall, it was a great experience. I would definitely go back.

I have never felt compelled to write a negative review of any place in my life. I tend to find them offensive. As awful an experience I’ve had in any establishment, having worked in 5 star hotels and having to respond to negative comments on a daily basis, I am always the first to «give second chances» and sympathize with «room for improvement for new employees» It is ALWAYS my nature to forgive and forget.
That being said.
I am IRATE with my experience at ECLAT today, and, I will not be kind. My visit today was UNforgivable and UNacceptable. I MUST warn any potential customer who is considering this salon to choose ANY other salon before stepping foot in this place–
Any reviews you read (with all 5 star ratings) were obviously written by the salon owner and/​or her horrific, untrained staff to in an attempt to attract new clientele.
What you read now is written by a customer! (ironically, the only customer there during my visit)
I left Éclat today completely devastated, from a hair color (single process) which was HORRIBLY applied and is MORTIFYING in appearance. My hair is (WAS) a natural brown with warm highlights, for which my entire life I’ve received compliments.
Now… picture, if you will, either Donald Trump’s hair or the paint which comes out of an orange spray can at Halloween, and you will have an image of the disatrous streak that was left right down the center of my head in an uneven zigzag line. I was SHOCKED and DEVASTATEDwih the results, when I looked in the mirror. I had ORANGE clown hair (& only on one patch on the top of my head!) There was dye left on my face and hairline, the stylist burnt my skin and scalp, and the few greys, which I originally came in to get rid of were left completely untouched.
I am now left with ridiculous looking streaks and greys. The salon owner, Min, offered no consolation other than repeat apologies (which really changes nothing, since she will not be the one walking around having to explain why she looks like Bozo!), Her remarks to me were, «They do their best,» telling me, «Im a very pretty girl, and I should not feel sad about the outcome», «The sylist was new, and that’s the risk you take», and finally asked ME to inform HER «what she should do about it?». To top it all off, she wanted to take a picture of the hair. Are you kidding me!!!
OK!., The girl was training and new., but apprentice or not, seriously! Successful salons in NYC do not staff hair stylists of such a low caliber.
As for a Zen atmosphere (as the website claims), Min has a Maltese dog with a gate you must climb over at the entrance of the salon. While some might find this cute (I did when I entered, as I’m a dog lover), If you’re seeking serenity, (which most do in a salon), I am sure your tranquil experience does not include a high pitched Unilocaling dog who is running over to you the entire time, humping your leg (NON stop), while you are trying to relax.
Throughout my treatment, rather than checking in on me ONE time, and/​or surveying/​overseeing the stylist, the owner, instead, chose to spend the time disciplining her dog and chatting on the phone. She stopped by, only when I sat down, to tell the stylist, «I’d use an 8 on her hair» So much for ANY clear communication with your clients.
One review reads…“Min listens to her clients” HA! Had I not spoken up devastated at the end, she would have spent more time interacting with the dog than with her client.
Please don’t be fooled by some chic products in the front of the store, Éclat is FAR from a high end salon and WILL NOT and SHOULD NOT stay in business!
Neither myself or any of my colleagues will visit. I intend to spread the word, as I will likely be spending weeks! (until this dye washes out) explaining to EVERYONE I encounter that a salon called Éclat ruined my hair.
MISERABLE UPSET!!!
Signed,
My first negative review EVER.