Dunkin’ Donuts

This place is always dirty tables not clean staff always talking to eachother on their cell phones when they could be cleaning this place up its sad im a dunkin donut addict but it gets me mad to see such nice place look like a dump

I go here often because its the closest dunkin to my job but this place can be awful. I went in there with my DD App trying to figure out if i could use a discount that the app was offering. The girl behind the cash register told me she couldn’t help and that i was holding up the line so to either pay or move over.
I mean seriously that is not how you treat your customers. I was asking her a question and she didn’t even want to help a little bit.
They also constantly mess up orders. And the lines there get so long and backed up it seems everyone is frantic and not in the mood to deal with costumers.
Today was the last straw. I’d rather pay the food truck for my food then be treat like an inconvenience but the employees of dunkin dounuts,
i will not be going back there again.

I very rarely give bad reviews, but I just wanted to warn the latte drinkers that stop in here to make sure you check your drink before you walk out. I made that mistake.
I ordered a medium hot latte and received a cold cup of milk with possible a shot of espresso. How can you forget to steam the milk for a latte?! Come on! It was my mistake of walking a few blocks before I took a sip… Or they would have to give me 10 free donuts to compensate for that ridiculous mistake!

Bad service. The worst.
They wanted to charge us the cup of one cup of water and they don’t have restrooms for my 2 and 3 years old daughters after we ate ice creams and coffees there.
If you can choose don go there!!!

Was very excited to try Dunkin donuts in New York but the donuts were hard & service was very bad not somewhere I want to come to again.

Very clean store. My life saver while in New York! Very friendly staff ! Drink was made correctly every time! 5 stars!

My go to Dunkin on the way to or from Port Authority. Its a bit narrow with little seating area, but the staff is efficient, food is fresh and coffee is good. Tends to get crowded during rush hours.

A bit disappointing. I ordered a combo but only got the sandwich. Had to tell the girl 4 times what donut I wanted. All of our food came out before my companions drink was started. We finished eating before she got it.

Its Dunkin Donuts its what America runs on!!! I like the Donuts, Munchkins, and Coffee products! However, with that being said the amount of stars and below comments are soley based on service…
I will give the cashiers props for being fast but accuracy NO!!! With speed the need to be accurate is even more important! Its like I was rushed out with the wrong order then got scolded like I gave me order «wrong»…Not the employee gettting the order wrong!!!
Other then the up & down service i will go back its the closest DD to my job.

It’s my first time going to this particular location. The line was long at 9:30 am, but it moved pretty quickly, however, you place your order 1^st and then wait for your beverage and food at the other end of the counter. I received my beverage very quickly, but I had to wait about 7 minutes for my untoasted bagel with cream cheese. The staff making the food seemed to be overwhelmed with keeping up with the orders, otherwise the bagel was fresh and the hot chocolate was great!

This place definitely saved my butt every morning when I was heading to work.
Some of us hate the location, but I don’t have a preference. It’s literally next to the NY Time Bldg and Port Authority. You can’t miss it unless you’re blind.
As far as the food is concerned, it couldn’t be any better. It’s Dunkin D. The bagels are fresh in the mornings. The donuts too. The coffee is always hot. The servers do a good job in preparing your breakfast very quickly. I do see people ordering huge items in the mornings that can take up a lot of time. I mean ordering 72 donuts with a 5 boxes of coffee. Yeah, when I see people do that, I just leave the store and go to Dean & Deluca because I know that will take lots of time.
Beside that typical nonsense, this is a great location to go in the mornings. Fresh food and fresh coffee to boost your morning.

I was so happy to get some Dunkin Donuts again. We no longer have them on the West coast… at least not near me.
Unfortunately, they only had one flavor available of the cake donuts munchkins and it was a little stale tasting.
Iced coffee was good.

So it’s not as great as my favorite Dunkin’ location (in RI), but it’s still Dunkin’, and it’s near work, and I love it! Trust me and try coconut iced coffee. Also try mixing coconut and hazelnut, hazelnut and cinnamon, or coconut and french vanilla. The possibilities are endless. The quality is consistent. The content is rocket fuel.
Also, one of the servers at this location has really awesome fake eyelashes. They have to be fake. They’re just too, too great otherwise. And there’s a new server who I really like, a very nice guy named Paris.
Dunkin’, I love you.