CitySites New York

Terrible experience. Save your money and just walk. Tour guide did nothing but complain about traffic. We waited forever for them to pick us up and they dropped us off in times square and told us to walk.

Looks like my review is an exact opposite of the other reviews here, but i guess it eventually depends on which Agent you end up working with.
I worked with Lyndsay Nelms at City Sites and highly recommend her to anyone who is seriously looking for a good place to rent in Manhattan. I just moved to the city, hardly new anyone around and had literally no credit history but i was very choosy about what i wanted in a limited budget in a good neighborhood within Manhattan, and there was no way i would have got what i wanted without her help.
Extremely professional and patient, listened to all my requirements and showed me dozens of places which met most of what i want till i landed a 1 bedroom which i really loved. Pleasure to work with and saved me a lot of time and effort and totally worth it if you really want to move into a nice place! AWESOME experience overall!

Word of Caution!!!
This real estate company, AGENT: ROBERT O’KEEFE in particular, illegally posted my property all over the internet. My personal information was and probably still is publicly accessible. My families 30 year reputation being property owners with the building has been tainted. They DID NOT have a real estate agreement contract (listing agreement) with the owner of the property.
After seeking the advice of a professional real estate broker, I found the possible motives to generate traffic for their other properties being that this is a young inexperienced agent.
I cannot speak from a buying standpoint but if you’re deciding to lease or sell, be very careful with which agency/​agent you hire. From what I know, management released the agent only to give him a second chance.
Currently, I’m considering legal action to avoid someone else going through this much pain and suffering. I really hate the sharks/​wolves out there attempting to manipulate/​cheat/​steal for selfish gain.

Using CitySites was one of the biggest mistakes my wife and I could make. Our broker had a habit of offering incorrect information or blatantly lying. She lied about being out of town and pushing our meetings back every day for 4 days. She lied about how much we had to make to rent the place. She then rushed us to direct deposit money to her so we could put in an application, then made last minute demands that we provide xyz to secure the apartment or it would go back on the market. I believe the apartment was never taken off the market.
The broker kept asking for proof of employment from my wife who is a student even though I made enough to pay the rent plus had a backer who could provide the insane amount of money they were asking for a shit hole apartment. Originally the broker told us that if we did not get an apartment we would get back the initial 400 dollar deposit. Then when we didn’t get the apartment, we were told we would only get back 220 since they ran 3 credit checks. After running my own credit report, i discovered they did not run any credit reports on me…
This company is full of thieves and liars. like John S. said, run far.

At best, these guys are unprofessional and dishonest.
No one has time for this crap, go anywhere but here.

Using CitySites NY was the worst mistake I made in looking for an apartment. They showed me a «no fee» apartment and then waited until I had submitted a $ 400 deposit and an application with all of my credit information to say that they had to charge a fee. The agent was completely unprofessional and said that «her boss was forcing her». It was a complete bait and switch and absolutely illegal under New York State Law. Do not ever use this business.

I have to say these are the worst brokers I have EVER experienced in New York City. I had an appointment with a City Sites broker to view an apartment and after I left work to get stuck in NYC lunch traffic for 30 mins I call the broker to tell them I am running late. He tells me he just got an application but wouldn’t give me his name.
So in good faith I give another broker a chance. I tell them Upper East side and I get Chelsea listings.
Run now from CitySites.

I looked at a few apartments with an agent from City Sites. I ended up not going with them because:
–the agent was not knowledgeable about the apartments he was showing
–he waited until the end to casually mention that a $ 500 «good-​faith» DEPOSIT would be required for the rental I was interested in. When I asked him to e-​mail me the forms that explained the «Deposit» he send me commision deposit forms!