Chambers Beauty Spa

Today I decided to go into this nail salon since it is by my school, however I had no idea if the disaster I was in store of.
I asked the man how much it’d be for gel on my toes, he tells me 35… lie it was 45. Then I asked for him to do a fill in on my nails and he advised me to remove them, so I did because I was told the price will only be 45 bucks. lie again. Basically the communication was off.
in total I paid 126 bucks after being told u wouldn’t have to waste more than 90. so I question the manager and voices begin to raise and she had the audacity to tell me «I don’t want to fight with you, pay»
not only were they rude but it was humiliating, never will I return.

I have been to this place twice. Last year was great service n my toes looked great. My visit on 5−10−16. The paint job was a bit sloppy not as good as last time. And I had to point out the mistakes and have them redo three nails. I tip $ 2 for a pedicure. The job wasn’t great. And the front desk woman says «tip is 20% «. No the tip is whatever I give you. Never coming back. They didn’t do that last year.

Came in. They told me they could start immediately. Every time I asked what time can you start they said 5 mins. 45 minutes later they started my pedicure. The woman had absolutely no idea what she was doing. Started filing my shellac right off the nail. Which is very damaging for the nail. Didn’t even let her finish my pedicure as the service was just shocking.

I’ve been a regular customer for over 2 years. I’m never impressed with the service, but it’s extremely convenient for me location wise.
Recently, I went for just s basic manicure and because I’m 8 months pregnant, didn’t want gel or color… it was a Monday morning, I was the only customer, and at the end the total was $ 10, so I tipped $ 2, which is what I thought was the right amount.
I got major attitude right away, the girl even told me twice, the total is $ 10, I said, I know, I gave you $ 12 to include the tip.
Right away, this empty quiet salon started rudely and obviously murmuring about me in their language.
I left and will never be going back. Pathetic they treat their usual customer’s this way. And they know me too! They should know there are plenty of nail salons nearby, I will gladly take my business to one of them!!!

I have been going to Chambers Beauty Spa for four years and have always had the best experience.
However, I don’t know who the new woman is at the desk, but she is beyond rude and has terrible customer service.
I had a punch card that after five $ 25 purchases you get a free manicure. I’ve used the punch card for years. When I handed mine to my nail lady and asked for change for a tip, she gave me back the wrong change. I inquired why I wasn’t given back full change and she looked at the woman. The rude woman yelled across the room that the policy changed and now you have to pay for tax. What?
When I told her that has never been the case she just kept saying, «new policy.» I let her know that there is no signage or indication that anything has changed and she just kept telling me no. When I told her that I’ve been here for four years, she rudely goes, thanks.
I was so appalled at the lack of sensitivity to her yelling across the spa, her unprofessionalism, and blatant rudeness. My husband also goes there often and now we are both completely turned off.
We will give it another try and see how it goes. Hopefully she has the decency to apologize.

The most recent time I went on a weekend day, I may have had a newbie. I asked her for the more expensive and involved spa pedicure, which she forgot to do, and by the time I reminded her it was too late so I said nevermind. She also cut my corns too much and one of my toes started to bleed so I had to wear a bandaid around it for a few days. She was very novice. My other experiences had been positive except for this one girl…

I’ve spent $ 35+$ 10tip on my nail, but the service was really unprofessional and the work was unacceptable. i will never visit this store anymore in the future.

I don’t really get tips done but towards the end of the year I figured I’d give it a try and it went well for me … Except I was in a different salon.
Since the salon was too far for me, I figured I’d try one close to my job. I walked by and it seemed reasonable and there were a good amount of customers. I asked for a regular fill in w gel polish.
The guy started off well, he looked like he was taking his time. But he was also very focused on looking at the other workers (maybe he’s the manager?). I noticed my nails weren’t filed evenly but I didn’t want to say anything until he finished w the filing.
Long story short, idk when but it went downhill. Lol my nails came out blotchy, bumpy, and uneven. I mentioned the un even part and he filed the wrong parts so I was like whatever. Then I had this one very bumpy nail for which all he did was add more polish towards the end, hence the crazy blotchy. Instead of white colored nails, they look beigey in some parts.
I think he knew he did wrong because him and the receptionist were whispering while I was getting ready to leave. I guess they were expecting me to complain but I gave up at that point. It seems that they’re ok w regular gel and regular manis, but this isn’t the spot for acrylics /​tips. The girl before me was getting tips done and she looked like she was rushed too. Blah now to fix this on my own. :(

«Lost» my nail reservation on three separate occasions. Mediocre gel nail work and below average spa pedicure experience. I don’t think anyone really cares.

Worst mani I’ve ever had. Explains why the place was empty when I walked in. They spent more time calculating the tip from the previous client than they did on my nails! Super fast, had to point out things to fix, and overall sloppy job. 2 hours later nails still are tacky and have bubbles. Don’t waste your time and go elsewhere!

I stopped in this salon because I saw they had a $ 65 gel nail/​pedi/​massage special. I asked for the gel nail and pedi, assuming I was getting the special. Then, after getting a gel mani and gel pedi, they charge me $ 85. I asked why I didn’t get the $ 65 special and they said the gel pedi is not included. The wording on the special is confusing and I wish they would have clarified beforehand. I wanted the $ 65 special! Instead I spent $ 100 with tip for a really bad gel manicure. The color is not even covering my entire nail and they polish is not smooth. Won’t be going back here!!!

If I could give this place zero stars I would. This is hands down the worst nail salon I have been to in my entire life (coming from someone who gets manicures on the reg).
I was on a business trip and this place was just right down the street from my hotel. Wanted to get my gels removed and have a manicure. The person who filed my nails probably got an A in geometry as I had every single nail shape under the sun on every single finger– square, triangle, rectangle, oval, a 30 degree angle. It was ridiculous. On top of that all of my nails were all scratched because the person that removed my gels violently filed all the gel away. Didn’t even bother to have my manicure done– I just left. I was visibly upset– but they still charged me… So basically they have zero concept of customer service as well. I came in with beautifully shaped nails that just needed a refresh and left with an absolute disaster– I wouldn’t go back if you paid me.

Used to really like this place, but the men who work at this salon are incredibly rude. As a matter of fact, the younger male who works here got into an argument with me over whether or not he cut me while filing my nails. Really?! It started bleeding! Yet he insisted «I didn’t cut you»… You will leave bleeding! I’ve moved on from this salon for good. Save your cuticles from any unnecessary pain and damage and find somewhere else.

I do NOT get manicures to leave with bloody nails. It was the case here. I’ve been getting manicures for like six years straight in Manhattan and been everywhere throughout the city and this place single-​handedly delivered on my worst experience ever.
My manicurist, Elaine, made three of my nails bleed. Two were bleeding all around the nail bed and one was a nick. Seriously, three out of my ten nails were bleeding and I actually had to say «why am I bleeding all over» and the manager came by and they immediately switched off without my having to say anything, probably horrified with the botched job. Elaine proceeded to then blame me for what happened, yes the paying customer who had hoped to go to a nail salon and emerge relaxed and with nice nails rather than with bleeding nails and stressed from the situation and at risk of a possible infection. Elaine had the nerve to say it happened because the skin around my cuticles was too «sensitive». I had to let her know that this does not happen to me with other nail technicians and it had just happened with her.
I had a bad feeling about Elaine from the start. She seemed hung-​over (or maybe that is her general attitude all the time) and really apathetic about her job and then seemed to want to get my manicure over as soon as possible. Literally at one point, she was rushing through and blindly jabbing my cuticles while watching the movie on the TV screen rather than looking at my nails. The manager who took over was much better, but she doesn’t usually do nails and was in full damage control mode.
Hence, I cannot recommend this place and will never be frequenting this place again. I’ve never left a nail place worried about a possible infection to the point where I took pictures of the damage when I got home. Just avoid this place and go to one of the many other nail salons in the area.

Love it !

I was so unexpectedly disappointed with this place. They have a very nice facility and pretty ok staff, but everything else was sub par.
I made an appointment for a pink and while fill a couple of days ago but when I got there today the girl at the desk told me the lady that does the pink and whites wasn’t there… Ok. So she found a guy who supposedly could do them. Well Idunno what I got but it wasn’t a uv gel fill. There was no uv light. I specifically asked for new white and he didn’t do white, and to top it off. They just look bad.

I tried numerous nail salons in Manhattan but this is by far the best and my default location.
Aside from the modern chic décor and chandelier lite ceiling, the place is extremely clean and organized. Manicurists are friendly and do not gossip amongst each other. Most importantly, the tools are sanitized and well kept in wrapper until used.
Very reasonably priced for a TriBeCa nail salon.

Was REALLY disappointed in this nail salon. Technician was rude and abrupt, she had no interest in being there and was very impatient, rushing through the whole process and pulling my hands/​feet this way and that.
Products used were very poor (moisturizer felt like water) and one day after mani-​pedi my nails are peeling.
Will never go here again.

I will not bother explaining my first and last visit here. But know that they do not care to make or keep new or happy customers.
I think they think because they are in the civic center that everyone will pay whatever amount they want to throw at you for the day. No.
They were so dead the two times I went in (on the same day to finish the service I had paid for). There is a reason for that!
I read reviews before I went too. I should have known it was going to be a bad experience.
I’m sticking to Nailsmatic!

Walked by this place recently and decide to come back a few days later to try it out. Pretty much your typical nail salon though looked a little nicer than some of the others downtown and still has a mani /​pedi under $ 30.
it wasnt totally terrible, but i definitely wont be back. my number 1 consideration of a salon /​spa experiences is all about your relative experience. and in this instance i sat in the pedi chair after the two girls on either side of me. we all seemed to be getting the same treatment. and i finished a good 10+ minutes before. add on barely a 10 minute mani to that and i was in and out in about 20 – 25 minutes — way too rushed in my opinion and no one else seemed to have that same timing. ugh.
now onto my other issues. limited products were used — nothing added to the water. nothing used to scrub my feet, etc. one of the most pathetic excuses for a foot and hand massage i have ever had (again might have just been my technician). i always am interested in adding on a back massage but wait to see how they do with the standard foot and hand parts included in a mani pedi and there was no way i would pay for an additional massage here. final issue is that the nail drying stations are awful. they blow cold air and they sit right next to the door which has very cold air coming in every time it opens. awful combination in December in NYC. oh and last complaint, when i finished drying my nails no one came over to assist me in taking off the slippers, etc. and i had to go retrieve my own coat from the coat closet and no one even said thank you or goodbye when i left.
when i started writing this review i had given it a two but now that i recapped all of the issues i downgraded to a one. it’s not the worst i’ve been to but there are way too many other mediocre places that at least try to take better care of their customers that i definitely wont be back.