Altour – American Express

had to book a last min trip to the armpit of IL, the agent really came through and got me a good price. Very satisified, will def use them again.

I sought a travel agency that would be affordable and reliable, as I was expecting to travel with 50+ guests for my wedding. Lynda Train was my assigned travel agent, after another local Altour (VA) office closed down.
Although there were a few snags, we arranged for everyone’s rooms to be booked at our resort of choice with a solid guest list — just months before the wedding. There were quite a few times that my guests tried to contact the office, and could not. Some stated that their calls were never returned, and emails were unanswered. Needless to say, as a bride, I still had to mediate & make sure everything went as planned.
We did have a group rate for the rooms, which were low before peak season. However, as our wedding date approached, the resort’s rates were actually lower than Altour’s. This wasn’t that unexpected; but to my guests who had yet to pay for their rooms, it became a bit of an issue. Lynda worked with me to make sure everyone was aware of what they needed to do, and even helped book flights for some guests who were traveling with larger parties. I would book with Altour again, but I would remind everyone to do extensive research on all offers and stipulations first. 3.5 stars…