Joanna Wong, MD

We were forced by Aetna to switch medical groups because they couldn’t reach a contract with Thipa. I found a new doctor and switched to healthcare partners. Went into the Pediatricians office to get my kids medical records for the new doctor. They were charging me $ 60.
My insurance said we shouldn’t be charged for that info, that it belongs to us. I told the office manager at Dr. Wong’s office this and she said its policy. I get it if I was moving or chose to switch I would pay, but really they want to profit off those who were forced to leave.
I left without it and I am hoping the new doctor doesn’t need the info. I have been with them for 17 years and I am beyond shocked at how they are handling this situation.
The doctors are amazing, just shocked about this situation.
I am giving 2 stars for the situation, not the doctors themselves.

Dr Wong and all of the Doctors at the practice are nothing short of amazing. They tend to our son, and us like family and make us feel so comforted and safe. We moved away to Huntington Beach and I think the logical person would find a new pediatrician closer to home, nope not us. Dr Wong is worth every mile. I’ll make the haul with a smile as long as need be. Thanks Doctor!

Dr. Wong has been the best thing that could have happened to us and our sweet boy. We brought our son to her as a newborn, and she takes so much time with us, and always returns our calls promptly (being first-​time parents, we have a lot of questions!). Our son has severe GERD and a milk protein allergy, and it has been difficult. Dr. Wong is so proactive, on top of the research, and also provides support for the parents. The staff has also been very nice. We can’t recommend her enough.

My kids have been coming here since 2008. I initially had Dr. Fulkenson. she was absolutely great! Unfortunately she moved out of the country bc of her husband’s work. Since then, we had Dr. Wong and she’s been great! She’s thorough and knows her stuff. That’s all I can ask for a doc.

Poor! Very bad attitude! Doctor was good. But the administration department operate so poorly and messed up the bill every single time!