Auto Werkstatt

Kenny and his team are incredible! As a single female, I am often a little nervous about car repair issues. Kenny made me feel at ease immediately. I had an urgent issue and he took care of it simply and on-​the-​spot (without charge). He explained things in easy to understand language and gave me options. I returned a few weeks later for regular maintenance and again, he solved my problems without delay and unnecessary expense. On top of that, Auto Werkstatt is impeccably clean and all of Kenny’s team are friendly, conversant, and treat their boss, each other, and their customers with «white gloves.» When I had major maintenance issues, Kenny was able to work with me on timing and again, providing options so I wouldn’t be caught short in time or money. What a relief to find a BMW service center not trying to rush you or gouge you out of your money. Take your European vehicles to Kenny and his team at Auto Werkstatt. You will not be disappointed or taken advantage of.

Kenny and his crew are fantastic. I won’t bring my car any place else. He is honest, fast and knows what he is doing. Qualities you rarely see in this industry. They go above and beyond in customer service and communication. Hands down, worthy of 5 stars!

You hear about the elusive honest mechanic – you want to trust them and believe that they are fair and honest with you and your hard earned money. Well you can believe again with Kenny at Auto Werkstatt! He is so honest, fair and direct about your car. I brought my BMW in for repairs. Kenny took the time to call the dealership and found out FOR ME that the repairs were still under my warranty! No one does that! Wait. Kenny does! I have since taken my car in for tire replacement – at $ 300 less than what the dealership quoted me. The place is clean and everyone there is super nice and patient. Kenny will take the time to thoroughly check your car and will sit down with you and give you the 411 – with no pressure. I do not trust anyone else but him with my car for repairs and servicing. The place is busy all the time but Kenny will make you feel like you are the only customer there and your car is his top priority. The best place in the South Bay and frankly all of LA to take your car!

I found Auto Werkstatt based on reading all of the great Unilocal reviews. I decided to give them a call to see if the sound I was hearing was something they could diagnose and fix. From the very first call Kenny was extremely helpful he even explained to me what was probably happening. So I brought my BMW in due to a problem with the clutch as well as to have some other maintenance issues taken care of. They went to extreme measures to do things the right way and even notified me of other things that they saw wrong with the car. I got a call during the entire process to explain options and what they had found etc. I have always been someone that has worked on my own cars and to find a place that I trust to do the work the right way has been amazing! I got my car back last Friday and so far it feels better than ever! I highly recommend this place if you want the work done right.

Kenny truly went above and beyond to help resolve an issue I had. I haven’t felt as well taken care of by anyone other than family!
I had never been to Auto Werkstatt before but went there based on Unilocal reviews. They quoted me a much lower price than the dealer for my service, but when I got in, the diagnosis revealed other issues with my vehicle. Kenny called the dealer to make sure my warranty covered the new issues he found. I went to the dealer where I was not treated well and felt like I was being taken advantage of. After much frustration, I asked the dealer to only perform the warranty services and called Kenny to schedule time to bring my car back in to him to perform the services that the dealer wasn’t covering. Quite honestly, I didn’t want to give the dealer a penny more than I had to based on how I was treated. Instead of taking my money, Kenny called the dealership and fought on my behalf. Keep in mind, he could have just made some money off of me. Instead, he got the dealer to take care of everything for me under my warranty deductible.
This place was clearly busy and has never received a penny from me, yet they treated me better than I’ve ever been treated as a paying customer.
I highly recommend this trustworthy business. It is rare these days to find people who will go out of their way when there isn’t anything in it for them. Hoping his graciousness is rewarded one hundred fold!

Based on the good reviews, I brought my BMW here for an inspection and estimate on some routine work. The owner is very talkative, but I never got the impression he was shady or out to screw me. At the end of the day, I decided not to get the work done here, but only because the prices were way too high. In calling around, I found that I could get the same work done for 25−35% cheaper at other BMW specialty shops. I chalk up Auto Werkstatt’s higher prices to location. There’s a lot of money in Manhattan Beach, and I imagine most customers get a price quote and simply just write a check. I, unfortunately, don’t have disposable income, so I’m forced to get the best possible price while not compromising service. So in summary, I do believe that these guys are honest and want to do right by the customer, but their prices are just a bit too much for a normal Joe like me.

I took my X5 in for a seat malfunction and brakes. I have insurance on my car, and Ken didn’t complain too much about it, even though I know the insurance guys are tough to deal with for most shops. Repairs seem to be good, Ken came up with a creative solution to keep the costs in check. Ken is a really nice and knowledgeable guy.

Ken is the most honest person I have come across in this industry. There have been many occasions where I bring my car to him, he looks at it, and tells me it is something my dealership warranty will cover (in which case he doesn’t charge me, calls the dealer for me in order to tell them what I need, and sends me on my way) and other times where I do need repairs but he makes extra efforts to find quality parts for a good price. I have come here many times and every time I leave feeling like I got the best service possible for a fair price. Everyone should use Auto Werkstatt.

Kenny and his team are honest and operate with integrity. My fuel pump failed and I had my car flat bedded to Kenny’s shop (bc they had done excellent work on my car two years earlier). Kenny diagnosed the problem (high powered fuel pump) and called Long Beach BMW to see if this part was covered by a stand alone extended warranty (my vehicle warranty expired long ago). The fuel pump was covered! So, Kenny called me and told me to have the car towed to Long Beach BMW where they would replace for free. Saved me $$$$.
Have you ever met an auto mechanic who would send business to the local dealer? Exactly. Simply put, Kenny’s moral compass points in the right direction, which is why I would not hesitate to refer any BMW, Audi, VW or Porsche owner to his shop.
Thanks, Kenny!

This is the absolute best place to take your BMW for service and repairs. Ken the owner is one of the nicest and honest mechanics I’ve ever met and being a woman it is really nice to have a place to take my car where I know I wont be taken advantage of. Not only did Ken thoroughly explain to me what was wrong, he also showed me and gave me several different options. His prices are more than fair, his work is always the best, and the repairs are done in a timely matter. Even though I now live in Irvine, I would still drive here to see him if my car was having any issues.

I went in today for a basic oil change, and I called in advance to secure a time with Kenny — make sure you do this. I was greeted with a smile by Paul, who was expecting me, and my oil change was done within the window I was told. I’m always appreciative when things go exactly as planned — thanks guys!
Leave no doubt, I’ll be back, this is my Audi garage. I did have some questions for Kenny around pricing which he happily addressed, I’ve found him to be nothing but fair, and he’s always provided a reasonable explanation for anything I’ve asked about. If you want dependable and trustworthy service, call Kenny at Auto Werkstatt.

I have driven German cars for over 25 years and have dealt with dealers and independent shops and I know a good value and good service when I see it. This is both. The owner Ken is fair and honest. Indeed, he could’ve slapped me with a big bill to fix my trunk which was not opening and he gave it a quick fix without cost. He’s the type of guy that will recommend the least costly yet appropriate fix for your car. He has the latest tech that the dealers have but his rates are far less and the service and advice is far better. Dealers mechanics can be lazy and recommend large expensive replacements rather than troubleshooting easy fixes as there’s no incentive or money in the latter. That’s where you benefit from a place like Werkstatt.
I drive far out of my way to go here but it’s worth it!

If you have a German car, this is the only place you should bring it in the South Bay. Ken and his team are true professionals — they’ll give you a fair quote, won’t do anything you don’t need, and will let you know exactly how long things take. And, their prices are reasonable too.
Trustworthy, honest, and expert. They know everything about BMW’s, Porches, Audis and Volkwagens (I’ve had them all). I’ve been taking my cars to Ken for about 20 years now, and his service has only gotten better. I don’t know of any other shop in Redondo, Torrance, Manhattan or Hermosa Beach that services and reconditions more Porsches.

Kenny has a lot of knowledge on Porsche and you will not find a better shop. His mechanics will not rush on your car since they are not on commission like others.

I have nothing but positive things to say about Kenny and the mechanics at Auto Werkstatt. Kenny is honest, efficient, and truly cares about his business and customers. He does an outstanding job, and he knows BMWs like no one else.
I have an older BMW that has had some issues over the past few years. I’m a young woman, and I have been taken advantage of by mechanics in the past. I go into every new mechanic a little wary. Before I found Auto Werkstatt a few years ago, I was diagnosed with a $ 3,000-$ 4,000 fix by two other mechanics. I came to Werkstatt based on the Unilocal reviews for a third opinion. Turns out none of the other «German specialists» I had seen prior to him knew what they were talking about. Kenny and his mechanics fixed the problem for about $ 500, and still managed to avoid any unnecessary and costly diagnostics. He’s trustworthy, and he knows what he’s doing.
I am not the type to write a Unilocal review, but the exceptional service I have received every time I walk into Auto Werkstatt deserves one. Kenny is a truly knowledgable mechanic, a nice guy, and an honest man. If you have a Porsche or BMW, do yourself a favor and bring it to Auto Werkstatt. I wish I could give ten stars!

Awesome shop. Very knowledgable and honest when dealing with my Porsche and doing oil changes.

First off, let me start off by saying that I’ve never posted a Unilocal review or am the type of person to post reviews in general wherever I go. But, my experience with Kenny (owner) today was so awesome that it warrants me having to go straight home, turn on my laptop, create a Unilocal account and write this review.
So the backstory was that my check engine light came on, so I had to get it fixed in order to pass my smog test. I called around a couple of spots and everyone was quoting me somewhere between $ 100-​$ 240 to investigate the check engine light. Then I called Kenny and he said that he’ll take care of it for me for FREE and indicated that that he would feel guilty for charging me to simply run a check engine light test. He cleared my check engine light and advised me that my gas cap may be loose. So we tightened up the gas cap and he said to drive around for a couple of days and see if the problem is fixed. I can assure you that if it were anyone else, they would run all type of unnecessary tests and charge me an arm and a leg to get it fixed as indicated through the multiple responses I received from the phone calls I made earlier.
I then offered to pay him for his services because I felt bad to have him work on his weekend off (he’s usually there on the weekends for a couple of hours to take calls). But, as much as I pushed, he would NOT take my money. So, I will be donating to charity as he suggested. When I first came in, I can get a glimpse of the type of person he is. He was on the phone with multiple people giving advice – not once did I hear him tell them to take their car to his shop to get it fixed. He seems to genuinely care about people and is just a good person at heart, and that’s very hard to find nowadays in the auto repair shop industry or in general for that matter.
He deserves all the success that he has and I urge everyone to try him out because you won’t be disappointed. I’m a customer for life and you will be too!

Wow, I can’t say enough good things about this place. Auto Werksatt (which means «auto workshop» in German) is a shining example of what an auto shop should be. What sets it apart from the rest of the best are the genuinely good people who work here. When Kenny talks to you about your vehicle, you know you are not just getting expert advice, but that advice is coming from an honest, genuine, and all around great guy. No lingo, no BS, just honest advice on what you should have repaired, what you shouldn’t, and what you should wait on; even if it means the shop making a little less or sometimes nothing at all. Kenny goes out of his way to treat every vehicle that rolls in as if it is his own; he is truly invested and engaged in every aspect of your car and simply wants to do what is best for you, your car and your budget.
Kenny has done amazing work on my 3-​Series, x5 and my mom’s 6-​Series. I can’t tell you how many times I’ve turned to Kenny just for advice on my vehicles, which he gladly dispenses. Auto Werksatt is not in the business of taking your money, they are in the business of building relationships and earning lifelong clients. This is why I’ve sent my whole family to Kenny, because I know they are in good hands, and they are not going to get taken advantage of or made to feel inferior because
These reviews and Kenny’s reputation speak for themselves: If you have a German car, you can do no better than Kenny and the Auto Werksatt team.

Went back to see Ken about getting the plastic piece of the passenger side inside door handle replaced (long story). Basically, the dealership had quoted me a few hundred, not because of the part which itself was only $ 50 or so but because of the labor involved in removing and replacing the inside handle.
Ken looked it over, said replacing it would be simple enough and should take his guys no more than a half hour. Actually his other mechanic was right there and concurred. I found that in itself to be great. You don’t speak to a «vehicle service specialist» …who then has to check with the mechanics in the back… and then see what he can do for you price wise. Here you talk to Ken himself, who lets you know what to expect, what it’ll cost, and when to pick your car up. In this case, the work was done flawlessly and happy to have gotten it done here.

Ken was great! Established reputation as the best Porsche shop in town is fully warranted. He took care of my car, did a major tune up and had some parts replaced under fidelity warranty without me having to even dig up a policy number!
Super pro-​active, no bs mechanic! He repairs what’s needed and gives you options for your budget. No pressure talk.
My car was sold to me with an after market exhaust (which I knew) but without cats (which I did not know). Ken called me, told me that’s illegal and rather than be fine with it he offered to call the dealership and take care of it without me having to even ask! He send pictures of the underbody to the GM and did not charge me a dime for his help!
Any shady mechanic would have made me buy a replacement exhaust and charge me. Ken is honest to a fault! Show me a mechanic that has 5 star reviews on Unilocal!Nobody likes to go to a mechanic or doctor, it costs money you don’t want to spent. Ken makes it painless as can be be.
Thank you Ken, I appreciate your help!