Buttercooky Bakery

Whether I buy cookies for our office or a big order for my bosses baby shower, everything is always perfect & delicious! I called them unsure exactly what route to take for the cupcakes & cake pops. Well Kendall took the guesswork out of my hands and I ran with her suggestions & even stayed in budget. It was also the first time I tried Macaroons (have I been living under a rock lol) YUMMMMMMM!!! Thank you again Kendall and everyone at Buttercooky for always being on point with our orders and serving up some tasty treats!

Pretty good bakery. Excellent cannolis, and good macarons. The cake i bought was a bit dry and stale. I would go back for the cannolis and possibly the macarons (the berry flavors are terrible here, but the lemon is great), but not the cake. Cheaper prices for both these treats than you can get in manhattan.

I was disappointed when comparing my favorite pastries from the Buttercooky on Jericho to the same pastries I ordered at this location.
I ordered my favorites– pistachio mousse and ganache covered red velvet which are usually perfect. The red velvet was similar but the pistachio was disappointing. It wasn’t light, was too sweet and wasn’t enjoyable. More like what I’d expect from other bakeries but not what I expected with my always going to the Jericho location.
Overall this is still a good bakery but not the 5 stars I give to my favorite Buttercooky location. Also the staff wasn’t nearly as friendly. Girls looked annoyed and Im use to the staff being extremely kind and genuinely happy on Jericho.

We were in the area and needed a last minute birthday cake. Just like a previous customer I was unsure and wanted to know what the cakes were since many of them had no sign of what it was. The young girl Valentina was impatient, giving everyone an attitude, and just unfriendly! The tiramisu was good but not where I can ignore the bad service (yes some restaurants/​food are that good that I’ll put up with your bad service b/​c I’m desperate to get your food-​haha just like the food nazi!). Anyways, I would not be back unless they retrain or get better staff!

Delicious cookies and cakes but most importantly, the best cappuccino! Aesome with a flaky buttered poppy seed roll. Molto Bene!

I stick by my original post. I have given this place an opportunity to redeem themselves and it was unsatisfactory. The manager is inept and doesn’t care about customer satisfaction. I have received several PMs of other customers that have experienced a similar disappointment from this place and want to share their HORROR story.
The manager said she was investigating my story, yeah, I am still waiting for her findings.
Now I am boycotting both locations thanks to your lack of due diligence.

The worst service. The cakes are fine, but I refuse to ever go here because everyone has an attitude.

Awesome Italian cheesecake went to the floral park one and tried out the second location in Manhasset and was as impressed. Consistent location that is the same as there other! Both amazing bakeries and would highly recommend going to. Loved the service and the food!

Can’t understand why this place doesn’t have 5 stars. The rainbow cookies are absolutely out of this world. Apple turnovers, lady fingers, cheesecake, and the tiramisu are things I can’t live without. Buttercooky should be every Long Island resident’s first choice for a bakery.

Great customer service. I stopped by before my flight to Los Angeles, CA. My desserts were packaged carefully and nicely for my flight back. The mini cakes are very sweet and dense. I would recommend a glass of water or milk.

This place was amazing! I got a donut, an almond croissant, the woman behind the counter gave me one of those marzipan striped things for free! All of the food was delicious and I wish I could have purchased more but I was on my way to the airport

The designs on the goods here are so intricate! They’re adorable and I just want to take all of them home!
I came here after my friend told me about them to get a birthday cake. If you come here for cakes make sure you’re feeding at least 15 people. Any less and you’ll have enough for a year. I flipped through a whole catalog and finally chose a Winnie the Pooh themed cake.
But apparently it served 40 people! I could feed a whole village in China with that! So I had to get cupcakes instead, since I only had about 10 people coming to my dinner. I got to pick to pictures I wanted and emailed it to them. They were ready when we needed them and they were picture perfect! They had sprinkles all around the sides and icing around the images I put on the cupcakes. It was a big hit at the dinner. Everyone crowding around to try and take pictures of the cute cupcakes. This bakery has quality goods!

Nice little bakery in Manhasset that seems to have a very large selection of cakes, cookies, breads, macaroons and other pastries. Had a red velvet cupcake, it was ok, a tad dry but not bad. The chocolate mousse and the crème brûlée were not bad either. Wanted to stick around and have them at one of their small tables but they were closing and were kind of giving us a subtle hint. Order and get the f— out! Staff was helpful still. I’d go back to try other pastries. The raspberry chocolate mousse cake had my name all over it.

Best cakes ever! Their tiramisu cake is my absolute favorite! Excellent selection of desserts and great staff. Can’t leave manhasset without stopping by for a cake, a rainbow cookie and some pastries!

Let me start off by saying both Buttercooky locations (Floral Park and Manhasset) have horrible customer service. I have order 6 cakes from buttercooky in Floral Park. Spending anywhere from $ 400-​$ 500 per cake. The cakes always look beautiful, they also manage to make a mistake inside the cake. My daughters 1^st birthday cake we asked for custard they made the cake with whip cream. For her 3^rd Birthday cake we order a tres leches, when we cut the cake it was not tres leches. To top if off the staff at Floral Park was very rude. My husband went back there anyway to order our baby shower cake. Once again the cake looked beautiful. The inside was dry and inedible. Hoping I would have a different experience at their Manhasset location,(giving them the benefit of the doubt that the cakes always look amazing). I went to order my twins christening cake.. I go into the location with my twins. I waited in line for 10 minutes. Finally I start to go over what details I would like for my cake. We have a 3 minute conversation, then the girl who was assisting me says she will be right back and disappears for 15 minutes. I look in the back and she is on the phone. I waited patiently for 5 more minutes giving them the benefit of the doubt it was busy. When no one returned after being there for 30 minutes in total I walked out.
Long story short if you want a cake with mistakes or inedible but looks amazing.
If you want to deal with a rude staff and disorganized business this is the place to go.
I will be taking my business else where.

My mom ordered a $ 400 cake for my daughter’s first birthday as a gift. She went in to order it, in person, over a week in advance. They gave her a receipt and told her when we could pick it up. When we got there the day of the party, they told us they forgot to make it. They just forgot.
They then said they would make a (lesser) cake, for free, and deliver it to our house at 2:30 (the party started at 1pm). At 3pm, they still weren’t there.
So unacceptable.

Came here to order a birthday cake. While the cake was really good, it was chocolate cake with fresh strawberries and Bavarian cream, the service was terrible! The girl who brought the cake out smeared the edge of the cake. She didn’t even apologized and expected me to accept the cake in that condition! What kind of service is that?
We also got some rainbow cookies and my husband didn’t think they are that great. Martha’s Country Bakery is better.

I always go to this local spot for pastries for my staff and co-​workers. The cakes are fresh and delicious. They have a variety of treats. Not much of a spot to eat-​in. Seating is very limited.

I want to love Buttercooky, but it’s hard to do.
The assortment of cakes, cookies, pastries on display is beautiful. Everything is aesthetically pleasing and looks delicious. But then I bite into a raspberry coconut croissant, and it’s incredibly dry (crumbles into flakes) and burnt at the bottom. I eat the cookies and they’re same as store-​bought — nothing special, not too tasty. I eat the chocolate peanut butter cake, and it’s much too sweet and unpleasantly rich.
Maybe they do some things well, but from the items I’ve tasted, I don’t have a good opinion of Buttercooky’s baked goods.

This was my first time at this location. It’s very small I don’t feel comfortable eating here bc the lines are long & it’s not private enough. They also need more staffing bc the lines get long very quickly.
Though the goodies are tasty I rather stick with the floral park location.