Chili’s Grill & Bar

This was AMAZING! We got the 2 for $ 20 dinner. We had fried pickles as our appetizer and they were delicious. My mom ordered the steak fajita and I had a classic bacon burger. Our waitress Sarah was the best! She was super accommodating and so was our other waitress, Kelly. Sarah went above and beyond in making our dining experience was extra great! I’m quite confused with the other Unilocal based on service, but maybe it’s because people’s expectations are quite too high. Will definitely be back!

I cannot tell you how many times I’ve been here and enjoyed myself. Unfortunately, the «service» my friends and I received last night was mediocre AT BEST! It was a slow night because of the rainy conditions, but we were still in the restaurant for a total of almost two hours. Our waitress would not check in when we needed her, and to put the cherry on top, she was RUDE! She blatantly ignored our request for help with the Ziosk. She was too busy socializing with her co-​workers to do so. She continued to ignore my friends, and because of this they were pretty much forced to pay in cash. After two attempts to get her attention, she got ‘annoyed’ with us butting in on her conversation. I’m sorry, but my friends and I were ready to PAY AND LEAVE! Never in my life have a complained to manager about such horrible service, but this woman clearly needs additional training or either a stern talking to. After offending my friends and I, she went out of her way to continue being a sarcastic CHILD as if she was trying to taunt us! I will not end my relationship with Chili’s but, I will try other locations from now on.

I havent been to Chilli’s in quite some time but I went about 2 weeks ago to catch up with a former coworker. We ordered a few apps and margaritas. The margaritas were to die for!!! The prices were amazing as well… of course it was Happy Hour… but still!

This location is the worst and employees are the worst. I placed an online order. I get to the so called «to go» area. Waited there for 20 minutes! Are you serious! Who is running this store? Where is the manager? The crew? I hear them in the kitchen complaining about their day. I go to the bar still didnt see any employees. I see 2 employees who are clocked out and didn’t even bother telling the other crew that I was waiting to pick up my food. How do you think I would react waiting 20 minutes for my food that I placed 40 minutes ago. I thought the food would of been ready when I got there, it was only a $ 10 order. The service here was so disgusting and I can’t believe how the crew treated me. I’d give this place ZERO stars! I’m spreading the word. No one come here!

So I would like to begin by saying my 1 star rating was not based on food, service, etc… Actually my visit to chili’s was pretty good from the time we walked thru the door until we paid our bill and left. Shortly after leaving Chili’s I realized I left my scarf behind I quickly called was told the scarf was at the hostess station and the associate who answered the phone actually described the scarf to me before I gave a description. Within 10 mins of making the call I returned to get my scarf and that’s when it all went downhill. I walked in expecting this to be quick and easy go to the hostess station and get my scarf but from the time I made the call and returned to get it the scarf mysteriously disappeared. The manager, waitstaff, and hostess although very nice and seemed to be helpful were totally giving me the runaround… I waited patiently for 30 mins (I had a 2 hr drive home) and it was so obvious that everyone including myself knew that someone on the staff of Chili’s had taken my scarf. When I got home I called and spoke to the manager to see if the scarf turned up (Ha Ha) and was told no and he apologized knowing that I as well as himself knew that someone on his staff is a thief!!! Just be warned if you leave something behind don’t bother going back for it the thief who took my scarf will have your stuff too!!! I will never return to this Chili“s again and so sorry for that because it was a nice lunch…:(

Food is good here. This is not a 5 star restua but the food here does the trick and is ⁸⁄₁₀. And there lava cake is epic.10/10. We always have it. Amazing! :)

Good food, for when you don’t know where else to go. I love their chips, and queso. Always a pleasure eating there. Also, their Chocolate Chip cookie desert is the best around.

Zero stars I wish I could give zero. I have had issues on numerous occasions. I recently went to pick up food during lunch I got a cheeseburger. It tasted fine however my food was very cold and under cooked I couldn’t even finish it. The next day I wasn’t feeling well (vomiting, sweating, stomach pains I had food poisoning) I went through everything I had eaten for the past few days and came to the conclusion that I could have only gotten this sick from the food I ate from here. Everything I had eaten from the days before my roommate had also eaten because we cook and share food with each other but my roommate was not sick and the only thing I ate that he had not was chili’s. This place needs HELP A LOT OF HELP

Understaffed… That is likely the root cause of this inexcusable dining experience. Waited over 20 minutes after calling ahead 25 minutes. The wait wouldn’t be an issue if the restaurant was full. At least a third of the tables were open but they weren’t seating people… staff walking around in what can only be described as chaos. The pattern of waiting continued… Waited 25 minutes for drinks… Then only 3 of the 5 showed up… Mind you these were not bar drinks… Fountain soft drinks… 5 more minutes for the other 2 drinks. Waitress drops off a pile of forks and knives on top of 2 napkins (not even the right amount for our party) still wet from the dishwasher… Not a manager in sight… Maybe they were in the kitchen but the sure weren’t out dealing with the chaos in the dining room. I’ve been to Chilis all over the country with a pretty consistent experience of solid service… Something is WRONG with this location.

Although I haven’t checked in here before, I am a regular at this particular Chili’s. Today, the lunch experience was average. We had a new server, he was good; however, as for the food I tried one of the new burritos on the menu, it lacked flavor. I probably wouldn’t order it again.

We order Chilis To Go often and we have never had a problem with our meals. You can choose the time you pick it up with their online ordering system. Every time pick up has been in and out. The buffalo chicken salad is the best!

Came for lunch– was VERY disappointed in the service! Our server was Whitney. It wasn’t very busy– had to ask for water three times before finally receiving it– each time the waitress acted like it was a brand-​new request, and would walk away. Waited 15 minutes before asking again– she had begun cleaning and definitely forgotten our request.

Thumbs down for management.
I came in looking for my wife. She had not arrived (I called her from Chili’s), so I began to look for a seat for us in the bar. As I paced the restaurant, no one offered me assistance. I found and waited patiently behind a server. Eventually the man he was speaking with (at a table in the dining room) leans over and asks, «can I help you?» In a very matter-​of-​fact tone. I asked if I could sit at an empty table and he responded rudely, «yes.» First, I did not mean to interrupt their awkward flirtatious conversations, second, how am I to know all of you are staff (no chili’s gear on the manager and they spent the remainder of the evening playing video games on the tablets), and thanks for NOT offering me a drink, menu, server… or anything else. at all. Chili’s is always a guilty pleasure for us. We will be back but not to Manchester with «bells on».

The service here is nice, and the food is pretty average. Nothing that really blew me away. I came on a Wednesday when they were having their rib deal, the ribs were pretty good, fell right off the bone, but all the sides including the table-​side guac were just-​okay. It was a pretty good deal for a rack of ribs at the end of the day.

After a long day, needing dinner and not feeling like I wanted to deal with people, I ordered the two for $ 20 special. The place didn’t look too busy when I arrived, the dinners were done and ready as the confirmation said. The person checking me out was very friendly, asked if I needed anything else. The food was good, the portions were large, could have used more gravy. If possible it would be a nice feature to add a note or comment field to the website, in order to ask for extra gravy or mustard instead of mayo for a burger. Online ordering and pick up is the way to go, if you are on your way home and don’t feel like dealing with people.

I’ve been here a few times for the games. They always have a blue moon deal on Sundays, which I can always appreciate.
They have five dollar meals on their menus but all of them have been super dry. I drink a ton of water afterwards.
I like the fact that their bar area has a ton of TVs so that you can watch all the games at once.
Staff are friendly.

What can I say… WOW!
We walked in with five adults and one infant. First thought I would have as a waiter is «CHA-​CHING». However when we walked in the hostess gave us a dirty look… Seriously, like mean mugged us. She continued to then rest her head on her hand on the hostess stand like she was bored and miserable. A party came in a few minutes after us. And this hostess walked up to us. At least we thought. I kid you not helpers she looked my fiancé dead in the eyes and asked «how many», which she started to answer. And the woman cut her off and said «I was actually going to seat them first» and continued to escort the 5 FIVE 5 people who walked in after us to a table. What kind of rude BS was that???
Our experience only got worse from there. When the miserable hostess finally sat us We must have got the new waitress. :(
Poor girl couldn’t tell her butt from her elbow (keepin it clean). We ordered $ 5 margaritas and chips and salsa. I again kid you not we didn’t receive our drinks until about 20 minutes after we ordered. It gets better… Those chips and salsa came out 10 minutes after the drinks… WHAT ARE THEY DOING BACK THERE???
We then placed our order with her when she finally brought the chips. Mind you, at this point in time all of our drinks had been empty for about 15 minutes with no promise of a refill. After she took our order she did not come back. I repeat … She did not come back to our table. Period.
With that being said we enlisted the help of the waitress who’s section was next to ours. She had minimal tables and was the happiest peppy little 21 year old you could imagine. Bussing her own tables and working hard. I slipped her a $ 10 and told her not to share it… At this time she became our waitress. She literally brought over our food refilled our drinks and generally speaking treated us like we were her very last hope at a tip. WELL!
when we were almost done with our meal our original waitress came back and asked «how is everything» … Now I’m not normally this way but the words just blurted out «great no thanks to you, can you go get the other waitress»?.
Our bill came to $ 140… A 20% tip would have been $ 26… I slipped the REAL waitress another $ 10 instructing her again to not share it. Now she had a total of $ 20. I left the original girl $ 6, and she is very lucky she got that.

Nothing special about this Chili’s nor anything terrible. Every once in a while I just find myself going to a Chili’s. Usually for their Presidente Margarita which is the standard here.

With so many other options in Manchester and surrounding towns, Chili’s is often overlooked as a dining out option. I travel a lot for work so I often pick Chili’s when traveling when I want a known entity rather than being surprised by what could be great or could be terrible at non-​chain restaurants. That said, you know what you’re gonna get when you go to Chili’s.
We stopped in on the way to the movies across the street. Service was quick and efficient on a Saturday early afternoon. Drinks came out right away. Food was brought out hot and sizzling (I ordered the fajitas of course!). As is Chili’s standard practice, they only brought out 3 (very small) tortillas to go with the heaping plate of sizzling steak, peppers, and onions, so I had to ask for extras which our waitress brought out right away. It’s a shame they don’t bring out 4 tortillas to begin with… that’s all I ever use so having to ask for extras means 2 go to waste!
The food is A-​OK. It’s not great, it’s not gourmet, but it’s a standard all its own. For a quick, tasty bite before heading to the theater, it did the trick!
All in all, this Chili’s is pretty standard across the board compared to other Chili’s I’ve been to. Friendly hostess, fairly attentive waitress, good menu selection, decent food, and no hassles or delays.

I just recently ate there with my mother. I was excited to have a margarita. Yuck, so much sour mix i had an upset stomach. Our waiter was attentive and the only good thing at our visit. The corn guacamole was a tiny cup of it and it wasn’t that good. There was no avocado chunks more like a paste and it was so sweet. Yuck. The southwestern egg rolls were… mediocre at best. They are normally great… my mother use to order just these for lunch all the time. They were extra greasy and seemed old. The best thing was our hot soft pretzels… and that’s not what i want to be best in a restaurant. :(