Battlefield Animal Clinic

We have always had many animals and have moved a bit so we have some good experience with different Vets. Never have had one treat us like we were at Nordstroms, so keeping it within the norm. Having used BAC for 8 years now for our 3 dogs, i think i can say despite the staff turnover, we are extremely pleased with the service, prices and support. The vets are fantastic, and we have never felt rushed, got all concerns addressed (and my wife can generate a lot of concerns when it is about her pack), and during a needed surgery for our boxer tons of follow-​through and information. This is one of the few businesses I deal with I feel comfortable with recommending strongly to my friends, I pass a lot of other vets as I drive into Manassas to go here, that should say something as well.

We use to be a family visiting annually for our elderly cat about 2 yrs for just normal annual vaccinations. Doctors and thie assistants were inconsistent as our cat saw someone different each time; not much warmth and personal touch for not even not knowing our pets name. We recently experienced a real emergency and tried calling BAC each hour from 8 am until 3 pm on a Thursday. No one picked up the phone — ever! I sent an urgent email as well. Nor was there any message left for callers to hear offering explanation. I gave up out of pure frustration and luckily found another great vet, who got us in immediately and found the culprit to be hyperthyroid and bacterial infection requiring immediate emergency care due to dehydration and lack of appetite. She is still not out of the woods yet, it is serious. To further upset us, an email response arrived 2 days post my contact from BAC implying their office had a 2 hr staff meeting that prevented anyone from calling us back. Give me a break, that is illogical, unsatisfactory and lack of proper respect for the family’s who need to know they have a vet they can depend on. BAC has lost us as a family patient permanently for our beloved cat who deserves better from a caring vet.

Wonderful staff at BAC! Doctors are knowledgeable and compassionate.

Seriously, as good as it gets. The reason we named our cat Angel was because she is far from it when it comes to meeting new people, let alone being handled by strangers. Well, I think our cat speaks for itself. The whole time she only hissed once. Dr. Mitchell and her assistant held Angel’s hand the entire time. They spoiled her like I would, and gave really good recommendations without being pushy about other services. They spoke with professionalism and familiarity, while still being friendly allowing us to be my informal selves. Our family thanks you guys, I’m sure we’ll be back. If you’re looking for a thoughtful, legitimate place to take care of your animals, this is the place to go.

Talk to Amanda.

Wow! Such a great place, Dr dyana gave my cat so much individual attention and such a compassionate, yet thorough exam. my cat was as relaxed as she could be for the situation. and she spent all the time I needed going over treatment plans, medical history, possible things to look out for– she was so helpful! The tech was also so awesome and compassionate, he discussed various costs and really worked hard with me to get the best care for my cat for the best price.
I love this vet office!

We have been taking our three dogs to Battlefield for a couple of years They are very thorough, knowledgeable and reasonably priced. I would recommend to anyone. Mary was very kind and compassionate.

I had been taking my dog to Battlefield for more than 11 years and, in the beginning, there were different vets than there are now. The service before was excellent, but since several of the vets have left the practice, it has gone down hill dramatically! One of the current vets is just not very good with my pet (in my opinion). He doesn’t like her and becomes extremely scared with her. The last straw was when I called recently to have a vet look at my dog who was very sick, and they would not fit me in. Turns out that my dog needed treatment right away and I’m just glad that I found a much better vet practice that was able to deliver the treatment my dog needed the same day! I can’t imagine turning away a customer who has been with the practice for that many years, without even so much as a «I’m very sorry» or «let me see what we can do.» All I got was «nope. we have nothing available.» Sad. Needless to say I’m not taking my pet there any longer.

I have been taking my pets to Battlefield for over 20 years. Most recently I had to make the decision to put down my very old very sick dog. The staff at Battlefield was professional and so compassionate through the entire process. I even received a letter of condolences from the doctor a few days after the procedure. I will always trust the staff and doctors at Battlefield to take care of my fur babies.

Great customer service. Informative staff live the doctor. They always greet my fur baby great.

I’ve been bringing my pets to this animal clinic for 9 years. The staff is friendly, they provide great service, and take good care of my pets. The only thing that bothers me is how I never receive the containers back that I put their food in for their all day wellness exams. From now on, I’ll just put the food in Ziploc bags. Otherwise great family owned business.

SO EXPENSIVE! We just recently moved to the Manassas area and just got a new dog. So instead of trudging all the way to Woodbridge, we thought we would try out this place. Everyone was really nice and accommodating, but damn.

I came to Battlefield Animal Clinic to get my 7 month old Pomeranian neutered. I had previously gone to a neutering clinic (low cost), but my puppy got rejected because his testicles had not dropped, something I was not aware of — a condition called cryptorchid.
I made numerous calls to multiples vets around the area, and the estimate for this more extensive surgery was obscene. Battlefield had the most reasonable price by far, so that’s what led me to this clinic.
Upon arriving at the clinic, I was extremely weary and hesitant to enter because of the appearance of the clinic. There was a wooden board, boarding up the front of the clinic with spray painted writing, which I later found out was due to a bizarre car accident. I felt uncomfortable the entire time until I met the doctor who would perform the procedure. He was knowledgeable and put me at ease about my concerns. I decided to put my trust in his hands, and I’m glad I did.
After the surgery, I was warmly greeted by the staff members. The doctor who performed the surgery was wonderful and performed the surgery with no complications. The price was as they quoted over the phone and in the consultation. No fuss /​no surprises. The front desk staff members were so caring and even informed me that my puppy had been held while he awoke the anesthesia. I appreciated this so much.
Overall, the clinic’s service was great. Traveling all the way from Fairfax was well worth the drive. Don’t judge a book by its cover!

I agree with reviewer this office started going downhill a little over a year ago. In last 5 years they have lost several Vets. They only appear to care about money anymore. I had to do the research for my dog’s arthritis and ask them for it. They only wanted to prescribe expensive pain medicine instead of the cheaper medicine that actually treats arthritis. If you call and ask to speak to a vet be prepared to wait for days for a vet to call you back. My dog was have very high risk surgery, was promised she would be first one operated on that day, was told it wouldn’t take long and as soon as she raised her head and they knew she survived they would call me so I wouldn’t continue to worry. No call ever came, I had to call them to find out she wasn’t first, they totally changed the type of surgery to less risky type. When asked why they didn’t call the office staff had no answer.

After taking my animals to this vet for the past 6 years, I am very sad to say that this place just isn’t what it used to be. The customer service, especially in the last year, has just gone completely down hill. Just within this last year, I have had numerous situations where I have ranged from mildly irritated to downright pissed. the. hell. off.
I have 4 dogs and needless to say, it can get pretty expensive. I’m ok with that. I have no problem spending money on my furbabies… but lately they nickel and dime us for everything. It just doesn’t seem like they value loyalty anymore, or particularly care about your pets. It’s all about the money.

I have used this clinic in the past. I feel that they overschedule appointments and the staff at the front is mediocre. Sometimes they are very pleasent… sometimes not… there isn’t a great consistency. The vets seem all right but the first impressions from the front — like I said, are not always the best. I’m not a big fan of the fact that wellness exams are pushed every six months. I have spent thousands on my animals when needed but a wellness exam every 6 months sounds like a lot when you have a multiple pet household. I have not heard this from any other vet in the past. This isn’t a bad vet… just not my cup of tea. I’m glad other people are happy with them though.

Vet care is tops.
Just have a bone to pick. They are adamant about you buying your Rx from them and give you a line about PetMeds and others supplying Rx that are not FDA approved. They make it most difficult if you want to purchase them for a much cheaper price elsewhere. I have three pets, and it’s over $ 250 every six months for Revolution, and I have gotten quotes for FDA approved meds from online service for about $ 175.
Just try to get them to cooperate on purchasing Rx elsewhere and then post your review.

I’ve lived here for eleven years and always had dogs.
When I got my puppy two years ago, I called my old vet to ask about his neuter, and they informed me it would be $ 400 — without the anaesthetic, boarding fees, etc — to neuter him. And when I asked why it was so expensive, the receptionist got nasty with me.
So, on advice from a friend, I moved my boys over to Battlefield Animal Clinic, and have NEVER looked back. The techs are knowledgeable and very friendly — both to me and the dogs — while the office staff is professional and generally very on the ball. I needn’t mention how helpful and polite the vets are.
My only real complaint is that when I call up there, if I ask to speak to someone, my call is dropped into a black hole and never picked up. I waited for fifteen minutes one day before giving up, which I thought was really not okay.
Just the same, as in-​person service goes? This place is tops.

Very caring, helpful, sympathetic staff.
My oldest dog was dying from old age. we scheduled to euthanize them. they were compassionate about everything. the prices are very reasonable as well. the staff is very compassionate. they even sent me a sympathetic card to my house after we put my dog to sleep.
Definitely a great animal clinic. They could be a bit larger, but that’s not a biggie. They make time for emergencies.