Maximum Auto Outlet

I had been looking for a large truck for my husband we could not afford anything they start at $ 25,000 with high mileage. I figured he would never get this truck and I would have to listen to him complain forever. I was net searching yesterday getting the same results. Till I stumbled onto Maximums site and found a truck in the parameters we were looking for. I am glad I did not take the time in reading the reviews here normally I do and heed the advice but I did not and went. Now a few things I can see why some are disappointed in this place it is not your normal what your used to in a big dealer car lot nor are the sales people.
what you need to understand it is what I would call a clearing house of cars. they buy them in bulk at auctions mostly give them a tune up if needed get them inspected thats about it for the most part get them in get them out at a reasonable price. I kind of appreciated this they did not clean the truck they did not wash the motor that way we could tell if there had been any leaking issues or any major spills in the cab. No they are all not versed on all cars and trucks which surprised me at first and no one came out and gave us a song and dance about the truck because they did not know much about it, they will look up the car fax for you they will tell you what they did to the car when it came in. Do your own due diligence before you go they are not there to sell you a bill of goods.
I was told I had to make an appointment before coming to make sure the truck was actually available not being test driven cant remember who I talked to but he did seem to have a yawn ok whatever attitude. when we arrive thankfully a man I did not speak to approached us Jonathan Sevilla. It took him perhaps 20 min to figure out where this truck was stashed and bring it around. I am just a little annoyed by the fact that it was not ready given I was told I had to make an appointment but you know life is to short to worry about the little things. Jonathan tells us a few things I asked a few things he went in to find the information I requested came back shortly with the carfax report and the extra info I wanted talked about it for a bit and left us to look at the truck and go for a test drive.
We go and come back, we decide to buy the truck so the negotiation starts and quickly stops. not much wiggle room at least on this truck he explains there is not much meat on the bone so yea it is what it is. I do believe him after pricing out these trucks for years. I did say I am not buying this truck with out a warranty he offers me a free 3 month drive train which cost $ 700 we did talk about longer ones cost to us which we decide to buy in my opinion a good price it was valued at approx $ 1295 drive train coverage for 5 yrs. he took off $ 200 then told me after I added everything up hey take off that $ 89, I think he is like me and loves rounded numbers so at the end of the day they ate $ 289. If I was a real pushy person I might have been able to haggle some more but I am not and I can live with that.
Like many have said the battery did not work they had to bring one out to start the truck so what, these cars sit around sometimes for quite a while even before they get them considering the volume they do they would be stupid to put in a new battery in each car right off. they with out hesitation installed a new one. we were there maybe 3 hours from start to finish most of which was on us going over the truck yes we crawled under it on the hot asphalt as well. I implore you if you know nothing about cars do not shop here then complain, bring someone with you or go to a larger dealership that will coddle you and then charge more then this place will.
I cant go into financing much as we paid by check which was nice that they accepted a personal check, I had wanted to use my credit card just to earn more points but they are charged a hefty fee for this we did put a little on it they ate the fee as it was based on the amount of the charge which was small.
To sum it up, do your research first bring a mechanic if you dont know about cars these cars most if not all are as is. buy a warranty if something goes wrong get over it your buying a used car if you just happen to walk in with out a certain car in mind and dont have the info you are buying one at your own risk they can only find the information you can find they have not given birth to these cars and followed them throughout its lifetime yes a mechanic goes over them to some degree, I do not get the feeling they would sell you a car say with things like a blown head gasket or any other major issues we were told we can take it to any authorized mechanic with the warranty we bought. I think I would go back there again I will ask for Jonathan Sevilla who we got along with very well. Treat people they way you wish to be treated I think you will be surprised on how they respond back.

I bought a 2013 C-​Max from them, The salesman was Johnathan. The car is great but the service stopped after signing the papers. Never got a second key which will cost $ 300+ and have asked for it 3 times. Asked 3 times for the written paper work for the Va inspection, got the same run around. Makes me wonder about the validity of the inspection??? The tag and title girl seems inefficient so far but we will see if they get me my Maryland tag work done and the Tags to me before the temp expires.

Horrible customer service.
Went to see the car per my friend’s request, who had been there for 2 hours. Met with the dealer, who never introduced himself, but told me straight up there is no space for negotiation. He is acting like he hated his job so much.
The car is in okay condition. I wouldn’t buy this car because of the «I don’t give a shit about your business» attitude I got from that dealer. However, my friend is desperately in need for a car, he got the car anyway.
I would not recommend this place to anyone. I have bought more than 10 cars (new/​used) in the past 15 years, and this is the worst experience I have had.

This dealership has a big selection so its convenient for the weary car shopper but it was the most unpleasant shopping experience I have encountered in a long time. A little about JJ… 1) Knowledge — He doesnt know anything about cars. We were looking at SUVs but he couldnt tell us about clearance, towing capacity, interior space. 2) Service — He never made eye contact, learned our names, offered a test drive or seriously considered the basics of making a sale. 3 Petty Stuff — The amount of cologne was making me sick. 4) The best part — When asked about a specific vehicle we came to see he said it was unavailable. When pressed about what that meant (because we would come back to see it) he said unavailable means unavailable AND I dont want to sell you a car if your going to have an attitude. WOW!

After a lot of research we found a great deal for a Dodge Ram 1500 at this dealer. We worked with Joe to buy the car. He was very laid back and it never felt like he was trying to cheat us. I took the car to a local mechanic and had it inspected. This dealer addressed our concerns in a way that satisfactory. The car was solid only a couple minor things came up. Ultimately Everything went smoothly and it’s the probably the least stressful experience I’ve had buying a car. My husband’s truck looks and runs great. Thanks Joe.

Went in for an 09 bmw 135i. I was helped by Ammar and he was very helpful through the process. Being a first time car buyer, he definitely took a load off my shoulders during the buying process. Will definitely come back to maximum and Ammar for any future purchases.

If I could give no stars then I would. I only bought my car because it was literally brand new, had 1800 miles and the carfax was clean.
I won’t buy a car from them again.
1. Never honored my college graduate incentives, deal was funded and finance person could care less.
2. Title office is a joke, nobody answers the phone, I’m still waiting for my tags. My lawyer is shadowing my interactions so he will floor them if I don’t have my tags by the end of the month.
3. Never mentioned the additional county tax, that was a nice surprise.
4. Traded in a car with a full tank of gas, they refused to fill the tank on the new car.
5. Car traded in had 227,000 miles on it, could not pass safety. It’s on their site for $ 4,000 they gave me $ 500. There is a safety sticker in the window, but I am almost certain they never did the repairs. Gold 02 Honda Civic LX it’s a great car but have a mechanic look at it before you drive off.
This is a true slam dunk dealership you get the three C’s
C your car
C your keys
C you later
They have a few cream puffs, anything high miles avoid. I’m happy with my purchase, but I got lucky. Proceed with caution.
Sorry to be so negative, again I am happy with my new car, just disappointed that they throw you in the garbage when you drive off. Had they not have done that I would have refinanced with them in six months and perhaps been a future customer.

Bought a 06 Audi a3 here and less than 30 days it was in the shop. Had their in house «mechanic» give me a bs diagnosis where he said the fuel pump went out… bought a new pump and paid to have it installed, wasn’t the problem at all. Turns out the timing belt slipped and ruined my pistons and valves. When buying the car I figured they could at least top the tank off and they claimed they didn’t do that.
Went to trade the car in at carmax, after a carfax report was printed in COLOR came to find out the mileage was rolled back about 5k miles!
Personal property tax bill came in the mail and was for a 2012 jag xfs… their title department registered the wrong vehicle under my name so for the length of time I owned it, technically I was riding illegally.
$ 1700 in repairs and 3 months later and I got rid of the piece of junk.
Worst car buying experience EVER!

After reading many negative reviews, I still went and purchased a Chrysler 200 Convertible from them in ⁰²⁄₁₅. Jonathan was great, and I was out of the place with my car in 2 hours total. I think everyone leaving negative reviews must have bought some shiny imported car with 200k miles on them. Don’t blame the dealership because a car is overly used and you agree to buy it. Also, 8 months after leaving the shop and making minimum payments, I still don’t have negative equity. Buy smart!

Awful Customer Service very Rude post price online cheap and when we went there told us that’s a Cash price. what difference does it make if I am paying cash or my loan approved from my bank you still getting what you are asking for

Just left the lot. I know many of you may think «This chick doesn’t know a thing about cars!» Your right. But I do know customer service and cleanliness. My husband and I and 2 children (One being 8 and the other 2) went to check out the 2012 Dodge Charger RT Daytona where we were welcomed by NO ONE. Car was clean on the outside but inside had grease marks like someone just had a burger and wiped their hands on everything and the alignment was not in the best of shape. Walk in to see about #s and to see what was going on with the alignment but was greeted by no one. Waited about 10 minutes till someone finally came by to say «would you like us to run #s?». Sure we said. We waited in the back where the child play area was. Safety caps on all electrical outlets BUT the child’s play area!:/ While we waited a man offered coffee and water but the coffee machine was off and the water was empty and capped off so no one could replace the water jug. I noticed every single trash can was full and over flowing, again one near the child’s play area. Chips on the waiting couches and empty bottles and cans in cup holders. This place was not at all clean and I think they should take out the kids area till they figure out some safety issues. Other then that they have a really nice plaza being built near by, so they should hire a cleaning company to come by every night to clean. Because I know they won’t do it them selves.

We went there for a 2006 BMW 760 Li they had listed with great mileage at a very reasonable price (AWESOME PRICE). When we got there, we walked around the lot looking for the car, not able to find it we walked inside to inquire about it. We were greeted by Nick, he was a bit nonchalant. He took us to the warehouse where the car was, then went inside to get us the keys so we could look around and take it for a test drive. The car did not want to start, the battery was dead, which was a red flag for us. Nick went got his tool and got the car to start for us and told us not to turn it off given that the battery is not that great.
We test drove the car, and it was smoooooooth. Whoever owned the car before took good care of it. We both agreed that the car was a steal for the price and the amount of mileage on it. Although we were very excited there were a couple things that were hard to ignore with the car: the battery, the tires and a burnt smell.
We went back to talk business with Nick, he was pretty easy going. We asked a number of questions including the battery issue, the tires and the burnt smell. Everyone of our issues he had a reasonable answer to. He was even willing to have a mechanic come out and take a look at the car for us. Now giving that it was already 8 PM, there was no one available and that would have required us to come back the next day. We came from DC, and it was a drive, took us nearly 2 hours to make to Manassas (Rush hour traffic + rain). So we were not willing to make the drive back down the following day. We said we would take the car as is for now with the tires and the oil smell (oil just needed to be replaced). The only thing that we were not willing to do is take the car with a dead battery, given the fact that we would be trading in our car. So we need a fully functional car.
Nick was willing to work with us, he went back to his warehouse and found us a brand new battery and did the install for us (free of charge). We traded in our 2013 Dodge Charger Daytona, it was a bit of a hassle trying to get a good price from them but we won and the deal was made! We left Daytona, and drove our new car home. Since then we have not had any issues with the battery. We went to the tire shop to have the tires checked out they were fine.
It will soon be a month since we bought the car and we have not had any issues. The one thing I noticed recently is that the carfax report that they gave us was missing 2 pages. It was 5 pages total and we only got pages 1,3,5. Make sure that you look at ALL your paperwork, we were tired (at the dealership for 3 hours approx) and wanted to be gone and so we missed that detail. We can always find the report online but it will be at a $ 40 fee where I got it from the dealership free of charge.
Took the car to the mechanic recently and they told us the car was in great shape. So I must say we made a great deal with them and the car was a steal.
Just always do your research make sure that you have enough time, don’t rush into anything and go through all your papework so you don’t miss any details regardless of how tired you are.

Was looking for a Mercedes ML series and found one online here. From reading the reviews I was a little skeptical but I called anyway and spoke with David and I told him I would be out there after work around 6:30−7pm. When I got to the dealership I was greeted and David immediately took my license so I could go and test drive. The test drive was good, I inspected the body and insides, I previously did my own research on the carfax and maintenance records which is extremely important when buying used. The whole process was GREAT and quick since I did not need any financing. The only issue was that the brake light came on right after I pulled off, so I called back and Mario assisted me with putting brake fluid in the truck and the light went off. Took it to my Benz dealer that I used for my previous vehicles and the truck was in great condition I just need a break line hose (not a big expense). When buying a used car you always have to do your own research, most times the car wont be perfect, but I lucked up on this beauty. Thanks guys :)

I located a vehicle on their website and called to find out some information on the vehicle. I spoke to Nick who asked me to complete an application online… I called after a few hours and he was very rude and short. I hated for my first initial contact to be met with such hostility. I then caked back and asked to finish business with someone else. I spoke to Dani who was very apologetic, she stated that she would help me… never received but one phone call! Caked the next day two toned and was being told that” she’ll be in in an hour!” I refuse to call back again this is no way to conduct business,

AVOID the car dealer!!! I went there to see and test drive a BMW X3 I found on their website. After test drive 3 warning lights came on, (brake, airbag, and 4×4). I didn’t realize it was indicating a problem before I decided to purchase the car and started loan process. Loan process didn’t complete before I have to leave for family matter. Before I go I was offered to put down $ 500 to hold the car, which I did and they promised to take a look the warning lights. Before I came back the next day I did a research and found it is serious problem when those 3 warning lights light-​up all together. so the next day I came back and guess what? they said they didn’t see any warning light. So at this point I guess they are either trying to ignore/​comfort me or reset the light so it will look ok for now. But either way, I don’t want this problem car. I told them to cancel the purchase and refund me the $ 500 deposit. They told me it’s not refundable. Talked to the manager and told me the same. now I spent $ 500 with nothing.

Bought a car from this dealership on the fact that it had passed state inspection, and was told by the dealer that it was in good condition and safe to drive across state lines. Was only allowed a very short test drive. Got it home and was told by my mechanic that the car was literally not safe to be driving around. The fact that they blatantly lied to my face and let me drive off in a car that should never have been driven is repulsive and I would urge anyone thinking about buying a car from here to get it inspected by multiple mechanics or make sure to buy a warranty to cover the fact that they are lying to you about everything.

I found this dealership to be pleasant and helpful, without any high pressure. Their prices were very competitive. We took the car out for a test drive, and they were more than happy to let us take the car off site another day to have it inspected by our mechanic. In addition, I’d forgotten to make sure the convertible top worked when I was there, and the sales person took digital pics and sent them to me right away. The sale was also a little complicated financially, and they made sure that all went smoothly.
I would add that they say «no haggle» and mean it, so don’t expect them to come down in price. One of the electronic car keys didn’t work and the car needs some minor maintenance, and when I tried to use this to get the price down the sales person stood firm on the «car is sold as is.» Fair enough. If you don’t know a lot about cars, I’d suggest taking it to a mechanic before you buy or getting a warranty. The price was low enough that it still was a good deal even with what we know we’ll have to put into it in the next couple of months.
We went there for a specific car we’d found on
, and I’d go back to them for another used car in the future. That’s about the best you can ask, for a used car dealership!

I went to look for a car.
I was given the keys to a car to test drive and asked to drive it to the front of the dealership. (Kinda tacky… don’t the dealerships usually drive the car up to the customer?)
So, I get in the car… won’t start.
So, I go back to give the keys to the dealer.
He says, «Oh, well that one has been in an accident… I don’t know what’s wrong with it but, we can get it started…»
Um, no thank you.

I brought my 2000 Infiniti I30 from them back in 2004. I still have the car with 238,000 miles on it. It only had 64,000 miles on it when I bought it and I got it for $ 13,000.
If you’re looking for a car in good condition it seems like they have some good deals. We also bought a Kia from them which only died after my wife got hit in an intersection down in Richmond.
No matter where you buy a car from you have to do your due diligence in checking it out for mechanical issues. I wouldn’t hesitate buying another car from these guys.