Mammoth Hospital

Let me start by saying no one ever wants to go to N ER. But if you must ?? This is your place.
Great customer service.
Very very prompt!
Thank you for the quick efficient service!

Accidents happen; life happens. Visiting the ER is usually a nightmare, unless it’s at this hospital.
–Ample Parking
–Super friendly staff/​doctors
–Take a wide variety of insurance
–Go above and beyond
I had to take a friend here at 11pm on a Saturday night and since it was after hours I had to walk up to the locked door and pick up the phone to request entry. After a few moments, we were admitted in a room and they began care right away. It wasn’t super busy so things moved along pretty quickly and despite 3 shift changes, we were informed throughout the process. When one nurse left, they communicated everything so we weren’t faced with repetitive questions.
The nurses here took the time to explain very test and results they got. They were very kind and compassionate throughout the stay, and desk clerk even checked the internet and called around to find a hotel for us in Bishop.
All and all, despite the unfortunate circumstance, I couldn’t have been happier coming here. I’ve been to about 10 ERs in my lifetime and this was hands down THE BEST ER!
If SHTF in Mammoth, come here and they’ll take great care of you!

Understanding staff and friendly, but the management who over sees the staff computer system is clueless. I was going in for a quick ear check up and they decided to update their computer system for all of family clinic over one of the largest winter holiday weekend (presidents weekend) So their computers where not working, they could not take appointments or ever have me wait in the lobby, instead their best answer was to have me call back after hours to leave a voicemail to be put in a waiting list to be called back up to two to three days later. And if I didn’t want to do that they said I could go to the ER instead…

Don’t even know where to start… Broke my fibula yesterday.
The ER staff had me checked in, x-​rays taken, ER DR read the results, orthopedic DR and Anesthesiologist sent in for counseling and planning, surgery and recovery completed all in 5 hours. Amazing staff, even better bed side manners and an overall incredible team. Thanks to Dr Hackley, Theresa, Lori, Jennifer and the rest of the team for taking care of me so well. Very grateful and blessed that Mammoth Hospital is such an outstanding hospital.

Ended up here at the only ER in town after a snowboarding accident. Luckily there was no wait and was immediately assisted into a room. Such attentiveness by the whole staff and I was so pleased to make it out of there in less than an hour. Been to many hospitals but none as efficient, polite and courteous as this. Turns out I Fractured a bone and I’m so glad I got it checked out. Thanks to Dr Howell, Bill the X-​ray tech, I believe Kari and other nurses and clerks for their expedient and amazing work. Also love how down to earth everyone was. Thanks from a grateful patient!

Checked in the ER as there is no Urgent Care in Mammoth or Bishop. I just had a minor skin irritation. The male nurse was very attentive and efficient. Then the doctor came in. Spent less than 1 minute with me and did not give me a definitive diagnosis. That was it! Bill was $ 400!!! ridiculous!

Thank you to the entire ER staff, but especially my nurse Don for such excellent care yesterday!!!

Unfortunately we ended up in the hospital during our family vacation but the staff was really great! We especially loved the man that made the cast =) I wish I would have written down names so that I could give proper credit, I’m sorry!
The wait was short and everyone was more than kind!

The staff from beginning if entry down to the X-​ray tech are the nicest most calm collected group of people. Very caring and accommodating. Came here with a knee injury from the mountain and these people are so kind. Very very clean as well. I know I am in good hands.

The doctors don’t like it when you use you’re own common sense. Doctors SMELL money, thus the more ignorant and monied/​insured you are? Sure, you’ll get «great service». This, is becoming universal.
My SO had a cold before we decided to do our ski/​hiking trip. Well after a day of ski-​ing, his condition worsened.
We checked into the ER. I stayed out in the lobby to show respect to the personnel. When i was called back there, it became strange.
I was told immediately that my SO would have to be admitted for a few days due to elevation sickness plus a possible lung infection.
I was shown a digital chest x-​ray, and asked if i had «ever encountered this type of technology before?». okay.
Many lay-​folks have not. No problem. But i used to read x-​rays as part of my livelihood. I never brag or tell hospital personnel about my medical background.
I read the chest x-​ray, and countered the doctors diagnosis, and requested that the moment my SO’s oxyen sats get within range of 98% — 100, we should give him antibiotics, and get him the heck out of the area of danger «ELEVATION». He was already at 95% anyway. In order to get the sats even higher, all he needed to do was breathe deeply. within 30 mins. they hit 100%.
If he had and infection — the antibiotics would take care of it. If it became worse, we would take care of the problem in a better environment when we hit «sea level»
this was done in front of the doctors «colleagues» as well as interns. which went over like a pregnant pole vaulter.
The doctor was indignant, and afterward snide, rude, and very condescending. The nurses kept coming in and asking what my medical background was? What difference did it make? They would only report back to Dr. Jekyll everything i would say. Thus, my SO and i just chuckled.
We were billed for a portable oxygen tank, by a respiratory therapist who looked like she was about to keel over at any moment — and she took the elevator.
And of course, the ER nurses weren’t polite anymore — because of the herd mentality — getting their «cue» from the butt-​hurt doctor who thought i was «just a respiratory tech or something».:)
The moment we started our descent to sea level, my SO became better. When we hit Palm Springs, his symptoms were pretty much gone — and we went to a great Gay Cabaret show!

Well the BF had a bad accident on the mt. bike and ended up here. They took him in right away. He did not have to wait which was so nice since he was in extreme pain. The ER staff was some of the best I have ever seen. Very compassionate and quick to relieve the pain.
He was admitted and stayed for 2 days (required surgery). I am giving 4 stars because once admitted he ended up with a nurse ratchet. She had no bedside manner. Was the rudest person in the whole hospital. You could tell she hated her job and herself. Did not care if he was in pain and having other medical problems. never checked on him and never asked if he was okay.
This hospital is so clean and nice. The food is horrible but that is expected. They will also give you a 10% discount when you get your bill. You just deduct it and they know what it is. You don’t even have to ask. You have to pay in full though.
This is the best place to get surgery for broken bones. They have the best surgeon. He does surgery on the ski team.

Unfortunately, I visited this hospital when my friend wiped out on his snow board and got a concussion. The doctors were nice bt they wanted to fly him to another hospital for tests which I understand but he didn’t have insurance and it would have bankrupted him. Luckily they understood and watched him and then discharged him so his wife could drive him home to LA. He did have to wait for quite a wile to see a doc. I think he was in the hospital for at least 12 hours. But I understand that’s just how it goes in hospitals today.

Service at hospital was good. I was very disappointed with the billing program at the hospital. I was unable to set up auto-​payments with the billing department. Frustrating to have to deal with physical bills and mailing in payments each time.

Basically good service and mostly really nice people, but I thought the RN was going to strain his neck when he rolled his eyes. We walked in with a 7 year old that had fallen off a sled and hurt his arm. The RN couldn’t withhold his judgement of parents who would put their child on an uncontrolled projectile without a helmet. It’s his arm, buddy. Get a grip.

Dr Thunder was at Mammoth Hospital when I crashed snowboarding. I was fortunate to have an orthopedic surgeon available to perform surgery on my wrist. He’s an expert and communicated the options clearly. I made the right decision to have the surgery done immediately. Mammoth Hospital is a great facility too.

I just had a ER vist with DR Swetzer and I really have to give him and his team 5 stars. He was so through and kind, a really reassuring guy. I had my problem resolved and when I left I was so impressed that not a single unnecessary test was done. Down in LA the doc’s are so concerned about being sued that I am sure my problem would have ended up being a real big deal. Of course I would have preferred not going to an ER ever, but, I lucked out with Dr Swetzer

If I goof up in Mammoth, this is where you want to be. Compassionate medical staff that are professional and casual at the same time. Pay your deductible before you leave and save 10%.
Hate this place when I have to visit, but they’re good!

I’m so sick of this hospital and the way they treat people. Have lived here 32 years and I’ve never had a good experience. From the staff that checks you in to the billing department after you leave. Extremely rude.

I wish I could give no star! Yes the nurses were nice, but you will be charges insane fees! I broke my leg (did not need surgery) received a splint, that did more harm then good. I spent 12hrs in a bed and was charged 15,000 dollars! No joke! Please, please be careful!

Over the years, Mammoth has saved the limbs and lives of several of my friends. The facility is clean and well-​organized, and the doctors know their stuff. They move fast and are quick to ship you to Reno or elsewhere if you have ailments beyond what they can treat (like my friend whose pancreas ruptured after a snowboard crash… no joke).
A+ to the docs here.