Todays Collision

I have a 2016 Subaru WRX that was 3 months old. Someone hit my door on a hit and run while parked. They pretty much made it look brand new. Very professional. Customer service A+. There is a real difference when you go to them. They don’t cut corners and fill you in on everything that is done. Turn around was quick too. They are very busy and are by appointments only. But once you get your car in it’s all smooth sailing after that. Definitely worth the wait.

The people over at Todays Collision are awesome! They definitely care about giving their customers the best service possible. I came in asking for them to loosen a screw that I didn’t have a tool for in order to install some custom seat covers for my rear seat. They went above and beyond what I was expecting by installing the whole thing – for free! They are total life savers. I bought these seat covers to protect my care while driving for Über and Lyft and I haven’t been able to work for a few days fuddling with these crazy covers. I’m Back on the road tonight!

When my 1-​year-​old car suddenly (!) needed body work, my BMW dealership told me they have a partnership with Today’s Collision, & they send all of their clients there. Wow!
Mike Everson looked at my car, answered my questions, & wrote up an estimate, which he explained completely. He also scheduled an appointment for me at their Malden location, noting that I’d have to leave the car overnight (on day of appointment) & if I need a rental, he’d set it up for me. Great. He was a joy to work with — courteous, professional, and clearly knows what he’s doing.
Dropped car off a few weeks later & everything went very smoothly. I met Sue at the front desk — clearly expecting me, as my file was out & ready to go. Then I met Matt Everson, who was already familiar with exactly what had to be done. He went over everything to make sure I understood. He also set me up with a terrific rental car — very reasonably priced. Just like Mike, Matt couldn’t have been more pleasant to work with.
Conclusion: Picked up my car & there was no trace that any work had been done, & the new paint was a perfect match! That would’ve been enough for me, but there’s more. The car had been expertly washed & dried, & the interior had been cleaned as if done by a first-​rate detailing shop. All surfaces were gleaming: the carpet was vacuumed, and all of the heavy winter floor mats (rubber) were washed & dried — even the one in the trunk. Whoa! (The rubber mats were covered with salt when I dropped off the car.) What can I say. .. my car has not looked like this since the day I drove it out of the dealership a year ago — literally.
Today’s Collision EARNS the reputation that it has. I’d like to note that I live an hour’s drive from this shop. There are probably 100 shops that are closer to my home, but it was completely worth it, and I would do it again. I recommend Today’s Collision with no reservations whatsoever.
Lastly — an hour after leaving the shop, I realized I’d left a small item in the rental, which was still in Today’s Collision lot. I called & spoke with Sue, who was kind enough to retrieve my item & have it mailed back to me. Yay! Hey — I *hope* my car isn’t damaged again, but if it is, I won’t worry about it. .. not for a minute.

Absolutely the BEST place to bring your car.
These people are super pro, extremely knowledgable and they make the process unbelievably easy. I honestly couldn’t believe how nice these people were.

Thank you to Bobby, Holly, and all the crew at Today’s Collision for their excellent service. Our damaged vehicle was assessed, repaired and returned quickly and in perfect condition. I highly recommend this business for auto body repair needs.

Outstanding service and work always! I have been to Todays Collision numerous times and each time the attention to detail, customer service, and work performed continues to be exceptional. I strongly recommend them and wouldn’t go anywhere else!

This is my first Unilocal review, but I felt it needed to be done given the quality customer service, ethics and job well done by Today’s Collision. I was recommended to this shop after my driver side mirror and side of the car was hit and needed to be replaced/​buffed up. The car came back looking like new. I was really impressed by how fast they were able to work on my car and do not cut corners.
These guys really provide the best service and do it right. I’ll be back next time I ever need work to be done.

It’s my pleasure to join the many other happy customers who took the time to give credit where credit is due. I just picked up our beautiful, nearly brand new, and now perfectly repaired 2015 BMW, and I’m happy to report that it looks as good now as it did when we purchased it new just a little over 3,000 miles ago.
Naturally, we were a bit nervous with this practically brand new car, but we trusted Peabody BMWs recommendation, and I’m glad we did. In addition to a perfect repair job, we also enjoyed an affordable and effortless rental pick-​up and return (Enterprise keeps a desk right there at the repair shop), as well as assistance with our insurance company when it became clear that our claim had somehow fallen through the cracks at the insurance company. The Everson brothers got this back on track in no time at all, and were able to begin work with minimum delay.
In short, I asked for a perfect repair, I expected a positive experience, and as far as I can tell, that’s exactly what I received. It’s easy to understand why Peabody BMW didn’t hesitate to point me in their direction. Much appreciated!

I was in an accident on April 30 that left my car in bad shape at the scene. The suspension was a mess, and the bumper/​left fender were crumpled. The horn was even damaged. When the police were having the vehicles towed to the local tow yard, I already had Today’s Collision in mind. My next step (after calling my insurance) was to call them the next day to bring my car to their shop to be worked on.
I’d first used Today’s Collision for a detailing job on my car, and they did a great job. They’re trustworthy, fair, and willing to explain things in detail. The car took a few weeks to get fixed, due to the parts/​insurance adjustor/​scope of the repairs, but it came out looking and feeling like nothing ever happened to it.
Here’s a rundown of how they earned 5 stars:
Quality of Work: Many places claim «as good as new» or «showroom quality», but Today’s lives up to it. They take pride in their work, and it shows when you see your car again. It takes a little more time, but it’s time well spent. «Done right, or done fast»? «Done right in the right amount of time for the job» is pretty accurate for them.
Price: I can’t speak totally to the repairs, but did get to see the rundown. Nothing looked like it was «slipped in» to pad the bill. Keep in mind too, nobody knows exactly what’s happened until they get the car apart. I can speak more on the detailing, of course. This wasn’t one of those «detailing» jobs where you’re paying for an auto-​wash and vacuum. They do the buffing out of scratches, and really take the time to detail it right. For the work, the price was right (this was 3 – 4 years ago).
Location: If you work in Boston, it’s great. The Oak Grove T-​stop is just a 2 minute walk away, and you can drop the car off on the way in. They have an Enterprise representative in an office on location, if you need a rental as well. The place is clean, so you don’t feel afraid to sit down. It could almost pass for a dealership. There’s a 2^nd location in Chelsea, but I haven’t gone there, nor have I tried the repair shop directly across the street from the Malden location (recently opened).
People: Friendly, honest, and informative. It’s a very busy place, so the communication might not be as fast. But, they make up for it in the walk-​through, and explanation of the repairs. If things hit a snag because of a part, or waiting on a 3^rd party, they’re right there letting you know the status. If it’s your first accident, or you have questions about the probability of a successful repair job, they’ve got the knowledge and experience to set your mind at ease, and give you the facts you need. I’ve been in shops where the attitude has been more along the line of «Oh yeah… you and your freakin’ car, just what I need to deal with today». This definitely isn’t one of those places.
So, in conclusion, if you’ve had an accident, or just want to make your car feel like the best looking thing on 4 wheels again, give this place a call.

Today’s Collision was amazing. They were kind and straightforward in all my communications with them. They are very busy yet finished the repairs on my Mini ahead of schedule. My mini looks new with no signs that it had been in a significant accident. Bobby Cobb was so nice and helpful. I can’t believe that dealing with a body repair shop could be so positive. Definitely 5 stars.

Today’s Collision was terrific. I highly recommend them. I brought my Mini in after an accident and everyone that I spoke to was extremely helpful in all my communications, explaining clearly what to expect with the repair process. Bobby Cobb was kind and and very straightforward. I immediately felt that my Mini was in good hands. They finished the work ahead of schedule despite being incredibly busy and the car looks new. Many thanks Bobby and all the folks that works here!

Don’t go anywhere else. I only dealt with the guy Matt there and a couple secretaries and everybody was extremely respectful. Very helpful, great prices, excellent service. They even let me do my homework at the enterprise desk until my car was done. ¹⁰⁄₁₀
This place is like the ritz of auto body shops.

As any one who lives in New England can attest, this winter has been trying for drivers. After my Odyssey was hit, I called Today’s and had an appointment scheduled quickly with a rental waiting for me when I arrived. I was kept updated throughout the process, including when additional damage was found and my insurance company had to come back out. I picked my Odyssey up this morning and not only does it look like new, the added surprise of a detail made my day! I hope you never need their services, but if you do, you won’t regret choosing Today’s Collision.

Holly was extremely helpful. From the very first time I went in asking questions, she was knowledgable and got me set up with an appointment to drop off my car. She responded quickly to all of my emails and kept me up to date with the procedures. Everyone was professional and on top of their game. Today’s Collision did a beautiful job on my car. They had it ready for me in less than 48 hours. They cleaned it inside and out and brought it up to the door for me. This was great services. I highly recommend them.

Took my beloved 2002 Volvo S60 to Todays Automotive, part of Todays Collision after several local repair places refused to work on a Volvo or had already proven to be overpriced and poor service.
Anthony took my car and cared for it like it was his own. He sorted out what was needed today and then what could wait until later, along with the costs. Nothing was done without my being consulted and in the end the cost was LESS than I could have dreamed it being.
Then, on his day OFF this week, he called asking how the car was running. There is a funky front end squeek, so I’ll swing by this week for then to check it out.
This is NOT your usual mechanic or repair facility. I trust Anthony implicitly and completely.

Outstanding service and job! Been here a couple of times and each time I get the same great customer service and quality job on repairing my car.
Going through an accident and getting repairs can be an overwhelming and stressful process. Today’s Collision always make me feel comfortable leaving my car in their care, always do a spectacular job, and have a car rental rep on site so I don’t have to worry about going elsewhere to get a rental. Holly was great in keeping me informed of the damages and the repair time was fast. I could go on and on.
This last time I sought their services I even spoke with the owner and he really prides himself and the company on providing excellent services. It was nice to hear and see it in person. Knowing he’s around, involved, and appreciates customer feedback is certainly a plus!

So I’m a woman and they treated me so well compared to the other places I have been. I felt that they were honest and took care of my side bumper without costing an arm and a leg. Highly professional guys there!

This is a review for Today’s Auto Service at 364 Washington Street, across from Collision (their review page links back to this Unilocal entry).
I’ve officially found my auto repair shop. As you probably know, it is nearly impossible to find honest mechanics in the area. These guys went above and beyond to make sure my car was fixed quickly at a reasonable price. Last week, my car broke down turning into the parking lot next door to Today’s Auto Service. The axle broke and the driver side tire was sideways horizontally, unable to move and leaving the back end of my car in the street. Will from Today’s rushed over to help, along with some guys from Collision across the street, and they pushed my car into the lot, never expecting me to actually use them for the repair. Of course, their kindness and swift action to help made me want to try them out for repair.
It was a big job — the axle, ball joint and control arm went out on the left side, along with the ball joint and control arm on the right (my car is almost 20 years old). They gave me a very reasonable and affordable quote, considering how much needed to be repaired, and fixed the left side the next day, saying the right side was okay to wait a few weeks since I was short on money, not pushing me to fix it right then when I couldn’t afford it. Obviously, I took the car back to them for the right side. Anthony made sure I knew exactly what the charges were for, and communicated with me on everything so there were no surprises.
Without doubt, I will be returning to them with this car, and any future cars, for all of my repair needs. I’ve already recommended them to all of my friends, and my experience was so good, I wanted to let the world know! Today’s Auto Service is the best!

While out house hunting some vandal keyed the driver’s side door of my 2011 Honda Fit. I was able to schedule an appt. with Todays Collision within a few weeks. They repaired the damage good as new and cleaned out the interior of my car, which was a nice bonus. They even painted a scratch on the rear bumper free of charge. Overall, the paint and buff job on the driver’s side is professionally done and blends in perfectly with the rest of the car.
As a side note, when I came back to pick up my car I noticed that the new paint had formed a small pit when it dried. I mentioned it to Matt and he had his crew buff it out right away. Now it looks great.

My wife and I have been to Today’s Collision in Malden three times now and every time we have walked away with experiences that exceeded our expectations. We’ve worked with Bobby, the owner, and he delivers customer service like you’d expect every business own do, only better. To his credit, his staff is equally accommodating, knowledgeable, and grateful for your business. I really like giving business to Today’s and I’ve already turned my friends and co-​workers on the them.
There are so many great things to say, so I’ll bullet a few below:
— Honest: never up-​sold, never encouraged to do extra work, and always transparent in terms of what work needs and will be done
— Fair: I’ve come to expect fair prices even though local dealerships and Boston sports celebrities send their business here too
— Respectful — flexible in terms of pick up times and Bobby offered to keep the business open after hours in case I ran late
— No hassle insurance: Today’s takes care of all the insurance hassles
— Timely: my projects have been delivered right on time, I get courtesy calls, and I’m never left out of the loop
— Clean car: I was pleasantly surprised to find my car spotless, inside and out
Congrats on 25 years in business, and keep up the good work!