Bay State Auto Gallery

Buyer beware! Keep driving if you see this dealer. Not the place to buy a car. I bought a Dodge Charger in July and this dealer misrepresented pretty much everything about the vehicle. Just about everything they told me was a lie. First, they told me that their mechanic had «thoroughly» gone over every major system in the car to make sure it was working properly. Complete crap. They don’t even have a mechanic. Next, they said they needed time the day I was picking up the car to detail it. No problem. Only later did I realize that by «detail» they meant «peel the stickers off the windshield». Nothing else.
I should not have been so trusting when I bought the car, as when I got the car home I discovered the car had no spare tire, a half-​assed cellular vehicle finder device was hack installed in the car and one of the halogen fog lights was burned out (they must have missed all this when they «thoroughly» went over every inch of the car). The car then failed NH state inspection because of a defective parking brake. Turned out not only was the parking brake not working, the entire rear brake system needed to be replaced. I called them and they told me they would repair the brakes less a $ 100 deductible. Once I got them to see how ridiculous it was to ask for a deductible on a car I just bought and would not pass inspection, they ordered the parts to fix the brakes. They gave me the name of a repair shop near them were I would need to bring the car to get it fixed (remember they have no mechanic). The parts took a took a week to come in even though they were in stock at 2 local auto parts stores in my area. I ended up going on vacation that week and the brakes failed completely and I ended up fixing them out of my pocket. Not their fault I was on vacation but very aggravating. They should have fixed the brakes immediately
If you really want a car from this dealer, take it to your own mechanic and have it fully checked. These guys do nothing to the cars they buy other than put them on the lot and slap a sticker on the window. They can’t fix anything and don’t have the expertise or honestly to disclose any issues with the cars they sell.

Save yourself the hassle and go somewhere else. Pay a little more and buy certified pre-​owned. Or at the very least, take this car to a mechanic YOU trust and have them look over every millimeter of whatever car you are even contemplating.
I went outside my budget and bought a nicer car. A Toyota Rav4, since it is known for being dependable, reliable, and outlasting other cars in its class.
Well, these things are apparently true if you buy it from someplace less shady than this.
Within a month, the alternator blew. Bay State covered it and made sure to tell me how «nice» they were to have covered it. Bull.
I should have made them take the car back then.
This car has had problem after problem. Someone mysteriously disabled sensors on the car which means that within two months, the oil had completely emptied without me even knowing. Which ruined the engine.
They have a horrible mechanic I was led to believe was their own. But no, it’s just some undereducated fool renting out a garage behind them. They kept my car for weeks and returned it in barely better condition, $ 2,000 later.
It was sold to me with a leaking front tire, and has cost me thousands in repair.
They fix up their vehicles so they last JUST BEYOND what the lemon law covers.
And then they try to sell you an extra warranty that covers next to nothing. Another $ 2,000.
Do yourself a favor and RUN away from this place.

I had a great buying process with Lariza, she was friendly and helpful. I also had a nice closing the deal expience with Daniel. He was nice and gave me a fair price for my trade in and made the process easy.
I recommend them highly