Terminix

I contacted Terminix through their internet site. I requested a call. I received a call within minutes of sending my request. I needed someone out to spray for spiders. I was told their best deal is a year long deal (once a quarter) someone will come out and spray and if I need spraying in between, they will come out for free. I was told I can cancel my year long agreement at any time (after my initial). The initial spraying would be discounted $ 50 since I contacted them through the internet. They will spray my gutters, completely around my house and they will be spraying to get rid of all insects not just spiders — sounds good to me. I got a call the evening prior to my scheduled day to advise they will be out between 8 – 12. .. great! At 8:10 a salesman shows up to go over our needs and then wants a credit card. I advised I was told you would be spraying today and I already gave my credit card number. He called the office and was told that yes, I was charged and someone will be coming out today between 8 – 12 to spray. He left. The next guy shows up at 11:57. He says he needs me to sign this contract prior to spraying. The contact binds me to 12 months with no cancellation allowed. I apologized and stated I only want the initial spraying and do not need 12 months of spraying. He advised me they will not charge my card (that remains to be seen, but he did not spray). The internet sales staff and the people delivering the service obviously do not communicate. I feel I was set up to pay for something I didn’t need and I wasted half a Saturday for nothing. Thanks for nothing!