Social Security Administration

Yeah there are lots of weird folks trying to get money from the government and yes they like to shout at the poor workers in the windows but MAKE AN APPOINTMENT PEOPLE! It’s not that hard. If you have an appointment they come and take you away from all the drones sitting there waiting to a nice office in the back where you can have a quiet discussion. My appointments have all happened as scheduled. You get weird looks from the folks that have been waiting for an hour before you even walked in the door.

I went here because I needed to do a name change due to getting married.
I had to wait almost an hour just an hour before I was helped. It didn’t help that I had to point out a mistake in my new name on the printout they gave me — even though it was right on all the other paperwork. Seriously?

Some visits are better than others, why/​how? THE SERVICE.
MY WORD… you are a federal employee with federal benefits… SMILE. You won’t die. Answer a question without a *sigh*…YOU WON’T DIE. Open a second window or dare I say a 3^rd window, why? Because people are in the waiting area; all staring like drones; listening to one LOUD talker and his/​her asinine conversation. And guess what? YOU STILL WON“T DIE.
Overall…2.5 stars because I haven’t really experienced better from any Social Security office between the states that I have visited or lived in but I can’t wholeheartedly support a 3 star rating based on Unilocal’S verbiage.
Hours are FICKLE: They are open from 9a-​4pm but lock the door at 3:45pm and you are not allowed to be serviced or take a number to receive service if you walked in, unknowingly, as someone walked out and let you in. I have no quarrels with letting in people after closing because everyone wants to go home but prepare to miss work/​go in late/​or leave early just to handle business with this office. I guess the window clerks must have other job duties that make them cranky before working the window. PLEASE DENOTE: this isn’t a full 8 hours to service the public.