Pizza is fine but service here is a joke! Group ordered heart shaped pizzas on Valentine’s Day and decided to dine in– and no, they weren’t busy — we waited over an hour and finally went up and said something. Apparently they just forgot?! They refunded us and gave us a free slice each. For waiting an hour?! I’m not going back
Satya Prakash V.
Tu valoración: 1 Meadows, WI
We have been to this place on a Sunday evening for an early dinner. Taste: OK Service:devastating /terrible Cost: Expensive…35 $ for a 2 topping chicken pizza/2 slices of cheese pizza and 3 medium soda Ordered a garlic chicken pizza and 2 slices of cheese pizza Wait time mentioned: 20 mins Chicken pizza on-time and was delicious 2 slices of cheese pizza: They simply forgot our order. After reminding couple of times we finally got it after 90 mins… Chance of re-visit: 0(zero) /10
Mrs. I.
Tu valoración: 2 Barneveld, WI
A better alternative to other pizza/game room locations but recently had a visit for a birthday party that was less than pleasing. The movie room was empty, except for us, and the woman wouldn’t turn off the blank blue screen to allow us to enjoy this feature. There were 6 pizzas and everyone but one half had pepperoni on it. When we reported that these were not what we ordered, we soon realized that a coupon we presented wasn’t even used, and the lady at the cash register argued with us about it. When it became apparent that the customer was not right in this location and that our order was not going to be corrected, we packed up and left. Never had any problems at the other locations.
Thomas T.
Tu valoración: 3 Cross Plains, WI
I always enjoy a slice of Rocky’s pizza. We love the breadsticks with the cheese sause, too. It’s a consistent treat we can always count on every time we walk through the door. The game room lacks quality games and ticket winning opportunities. But we don’t go there for that. The dining area is spacious, but it’s more noisy than other Rocky’s locations.
Julian T.
Tu valoración: 3 Middleton, WI
Rocky Rococo is around 2.5 stars for me. You order at the counter which brings me to my first complaint — when patrons line up to order, it gets crowded near the soda fountain/napkin/straw/silverware area. Re-routing the line might help reduce congestion. The interior is dark and kind of dingy. As others noted, the fact that you don’t bus your own table means that greasy pizza boxes and plastic trays sit out for a little bit. This definitely detracts from the atmosphere. As far as the pizza, it’s just A-OK, as Unilocal says. It’s greasy, with thick and soggy crust. The tomato sauce is way sweet and the cheese is bland and forgettable. The toppings are likewise bland and don’t add much flavor or texture. Why stop here? The lunch combos are cheap and, while rather tasteless, usually filling.
Sarah S.
Tu valoración: 1 Brooklyn, NY
I’ve never been to Rockys before but I thought it would be fun to try it out with my daughter. Let me just say, this location makes Chuck E Cheese look amazing. #1: it was a dump inside! And they gave us dirty silverware, no plates to eat on and the soda machine was empty of almost everything! #2: RUDE employees! The guy working behind the counter couldn’t care less about the customers! When we went to order it took him 15 minutes just to hear what we were saying. Then, he brings out garlic bread with marinara sauce when we ordered breadsticks with nacho cheese. He takes our number away, brings out my daughters chicken strips(burnt by the way) and asks if we’re waiting for anything else. Well, duh! Yeah, we paid $ 30 and didn’t order pizza?! This guy was an idiot! #3: Language: I went up to refill my soda and the employee saw one of his friends standing in line and loudly said, with kids around, «What the fuck are you doing here?» Yeah, that was the end for me. I don’t need to be taking my daughter to a place like this, so we boxed up our food and walked out. Also, what is up with the game room being pitch black? That’s not creepy at all! Regardless of how delicious the food was, the customer service was a wreak! I’ll Visit the West Towne Mall location before I ever come back here!
Ricky Z.
Tu valoración: 1 Antioch, CA
What a huge waste never ever again coming taste like world class garbage! Customer service sucked! Very dirty inside and undercooked pizza the by far the most despicable place on earth don’t waste your valuable time going to this shit hole.
Ri M.
Tu valoración: 2 Madison, WI
This location is ok, I have been going to this location for a few years and I loved the pizza so much; however, the quality of the pizza has changed drastically, the dough it’s so bland, you can’t even taste the tomato sauce and in general the pizza it’s very soggy, I don’t know what happened. Their salad bar could be so good if the manager would put attention to what their employees are doing, I have seen many times when they refill the veggies just by putting them on top, they don’t even bother in flipping out the container and put at least the new veggies at the bottom and the old ones on top. Somebody can get sick easily by this poor food management. I used to go to this location twice a week and now maybe once every three months and just because deep in my heart I have the hope somebody noticed what is happening there, but I really doubt it. Besides, the walls are so dirty all the time, my God I can’t believe parents bring their children to this place. If you stop by, at least check the place carefully so that u can judge if it is a safe place to eat with your children.
Joshua B.
Tu valoración: 4 Middleton, WI
Love, love, love the Pepperoni motherlode pizza. The breadsticks are always perfectly hot and make sure you upgrade to cheese! What would breadsticks be with just Marinara sauce? This location has plenty of seating and a neat history behind it. Make sure you read about the history at the front door.
Dave J.
Tu valoración: 3 Oregon, WI
They really deserve two stars but they have a salad bar. The pizza is pretty tasteless and the other items aren’t any better. A good portion of their marketing is focused toward children and for my son this is a favorite stop. For him they provide a decent product and fun in the arcade. Not as gross as other children’s places like Chuck E Cheese or Fast Forward…
James R.
Tu valoración: 1 Madison, WI
I made the poor decision of suffering through a super slice combo of breadsticks, a slice of «Motherlode Sausage» and a Coca-Cola. Criminy. This is the only pizza I can think of in my lifetime that I regret eating and it was free. The pizza was just… not good. The sauce was bland, the cheese as fake as a three dollar bill, and the bottom crust steamed and damp with water. The edges of the crust were filled with what purported to be smoked mozzarella. Biting into it was what I imagine biting into an inflated inner tube would be like — rubbery resistance at first, followed by flavorless chew. It’s nothing that should be fed to people or any other animal. I actually regret finishing my meal; I felt ill for a few hours afterwards. Avoid this place. Yuck.
Jeff M.
Tu valoración: 2 Madison, WI
It’s just another Rocky Rococo location, or is it? This is the first one that I’ve gone to and felt that I wasn’t actually at a Rocky Rococo’s. While there was the giant Rocky picture on the wall, with him in his white suit; it also has a large arcade and a cabana. I almost felt like I was in between a Chuckie Cheese and a Dave & Busters. All I saw were adults, but the target was for kids. If you haven’t had their pizza, then you must have either been MIA for the past few years or despise pizza all together. I find the regular slice with bread sticks and a soda to be just enough for a quick lunch. In and out, that’s how it needs to be. What I really don’t like is not having the option to be able to bus my own table. It makes the place look especially dirty and discourages me from going there during the peak hours for lunch or dinner. Plus, if they haven’t gone around to tables in a while, you’re stuck sitting in someone else’s mess. No thanks. Good food, but there’s a location inside of West Towne Mall that offers a cleaner dining environment. This location has potential, it would be nice to see it reach its full potential one day.
John H.
Tu valoración: 5 Washington, DC
Rocky’s is my favorite pizza, and food, on earth. As a Madison-born institution, it always tastes better within city-limits. After years of living in the Milwaukee area where most of the Rocky’s are in mall food courts, this place seems amazing. A movie theater and game room? Great place to bring the kids. Rocky’s may not be everyone’s cup of tea, but this is THE Madison pizza. I don’t care what any critics think. I very well may be Rocky Rococo’s biggest fan. I fly back to Wisconsin just to eat it.(sorry Mom, and you too). And on one glorious day at this very location, Rocky Rococo himself stopped by and was taking pictures with everyone. Support Rocky’s pizza!!!
Benjamin W.
Tu valoración: 1 Beverly Hills, CA
Let’s be clear, this is not pizza for anyone that knows what pizza is. The soggy mess of cheese and crust with the artificial tomato sauce and dried Italian spices does not represent pizza. So what is this? Well, I guess to be fair, it is probably a fun place for children to celebrate a birthday. A sort of midwest Chuckee Cheese?
MELEK L.
Tu valoración: 4 Chicago, IL
I am not a huge pizza fan, really. So when I walked into Rocky Rococo’s for my nephews birthday I was not thrilled. There is a nice big regular dining area as well as a smaller area in the back meant for parties. In an adjoining valley sits a smattering of video games. There is plenty of variety like the claw vending machine, skee ball, and good old fashion Pac-Man. Keeping the kids entertained here is no chore(with a few spare dollars, that is). When the pizza arrived I limply grabbed for a tasting. Holy crud, this is GREAT. I actually want another piece! For those of you in the know… it reminds me of Omaha’s Godfather’s Pizza. Of medium thickness and simply flowing with gooey cheese, I asked for more cheese and peperoni too. I ended up thanking my nephew for picking Rocky Rococo’s for his birthday celebration. You should take a chance on it too. You just may love it as much as Aunt Melek.
Jimmy F.
Tu valoración: 4 Madison, WI
Rocky’s has great Pizza. This location has a movie theatre and an arcade – great for kids.