Clothes Mentor

Took four bags of clothing (some of which I actually purchased from this location) and out of the four bags they took two pairs of shoes and a gently used Vera Bradley. They wanted to take my coach but only wanted to give me $ 12 for it. Thanks but no thanks. Browsing through the store while I waited — it made me sick that they wouldn’t take any items and half of the stuff on their racks was tattered and off brand items. I’m no clothes snob, I bargain shop and do a lot of consignment shopping to save money. When the girl that helped me dresses in a baggy oversized mans button up & baggy jeans, I should have known they wouldn’t take mine. I will get more money donating to Goodwill as a tax write off than selling to them. What a joke — don’t waste your time and energy selling to them. I was an avid shopper there and after that I won’t go back ever again.

I always bring at least 1 – 2 bag full of clothes every season. They never want to take any of it! They say that it’s over 2 years old when it isn’t because I should know how old it is since I had bought my clothes or «it isn’t there style» NEVER bring your clothes here it’s a waste of TIME!

Ok. Let’s get real about something. This Clothes Mentor store is in the middle of Rivergate, not Green Hills.
I bring clothes to Clothes Mentor to sell a few times a year — nice brands, nice quality, and the key to selling is the age of the pieces — they will tell you directly that they are only looking for items from the last couple of years. I always sell something — I’ve made anywhere from $ 20 to $ 100 in a visit depending on how much I bring and how much sells. Also worth noting — they buy cosmetics, fragrances, nail polish, lotions, as well as shoes, purses, jewelry, and sunglasses too. And what you don’t sell? Just drop it at Goodwill, which is in the same shopping strip.
I also purchase lots of my wardrobe here. They have excellent prices on a wide range of brands. Lots of J. Crew, Banana Republic, Gap, etc. Everything is neatly sorted by type, size, and color. And there are clearance sections.
Overall — don’t come trying to sell vintage, or older items even if they are in pristine condition. And don’t expect to find top labels either. But, for Rivergate, it’s one of the best shopping spots you’ll find.

Today is January 25^th I decided to go in and sell some very gently used name brand handbags. Of which were three Dooney and Bourke and one Betsey Johnson. One of the Dooney and Burke was actually purchased at that specific location over one year prior. I was told after 20 minutes of waiting that the bags could not be authenticated. Which I actually thought to be amusing since all of the Dooney and Burke had registered serial numbers on the tag in the specific bags. The Betsey Johnson even though it did not have a serial number was still a very cute purse and they passed on it as well because it could not be authenticated. I have had enough with me said consignment retail stores who advertise that they purchased gently used clothing and accessories and then laugh at your face when you bring them in. What kind of idiot cannot look into a computer for a registered serial number for a name brand bag. I will not shop there anymore and will suggest on social media that no one else out there too. Although that sounds ridiculous since it is a company and I am but one person I have now devoted all of my spare time to ruining whatever reputation they have left

OK selection. overpriced in the jewelry section… but they do have a clearance section!!!

Selection of clothing ok, staff ok, nice selection of costume jewerly.

Clothes Mentor is a retail shop owned by the same company which operates Plato’s Closet, this location is marketed to the more mature generation (my age I assume 30’s) boasting brand name selections such as Ann Taylor, Coach and Liz Claiborne, etc. The concept is they purchase gently used brand name items and resell them at a «fraction» of the price.
Upon visiting the store I quickly found the brand names were hit or miss, consisting mostly of Kohl’s brands such as Simply Vera, Apt. 9 and Daisy Fuentes which are all fine brands, but at their prices I could have found the same items at Kohl’s on sale, new and in a more recent season’s styles for about the same price. They also had a great deal of Cato, Kardashian Collection which is sold at Sears, and a minimal selection of shoes and hand bags.
I had purchased a Groupon and had $ 30 to use, that would typically take me about 5 minutes in most places, instead I searched the racks for something worth buying for about 2 hours. All the while listening to two women who worked there chatting about personal business. Neither of which offered to help me at any given time, one women even just pointed at the dressing room telling me «It’s open» when I asked about trying some garments on.
I finally settled on an Ann Taylor sweater at $ 14, a Gap vest at $ 10 and two shirts for my Mother both at about $ 7. When I was assisted at the counter the Manager had come in and she was very friendly and engaging. I noticed then they had a number of «nicer» shoes and items behind the counter on a high shelf, which seriously limits who can try on and see these items and didn’t make much sense to me. By then I wasn’t interested in even looking.
Overall the experience was lacking, customer service by the floor staff was missing, the selection is sparse and I definitely won’t be returning. I am shocked to read some other customers were turned away when attempting to sell much higher end items here, they could use the inventory! Skip this and try other consignment/​resale shops in town to get your discount designer fix.

Came by Clothes Mentor today since I was passing by through town… I was surprised because their handbag collection was so skimpy as opposed to last visit. However, I was able to walk out with 2 cute dresses and a top for really good prices.

So let me get this straight Clothes Mentor…
you pass on two bags of designer frocks and accessories ranging from (WARNING: name dropping will occur) Michael Kors, J Brand, Nanette Lepore, Missoni, and desirable vintage pieces and only pick out 3 pieces (and offer $ 15) because my stuff doesn’t fall under the brands that you carry and are not part of the better selling pieces that you stock.
Oh really?
Fast forward to me dropping off my goods at Designer Renaissance and they take the entire damn bag.
Sure, I don’t get paid up front but I would rather receive a check every 45 days from DR because they will pay me fairly and I will know that the consumer who snatches up my pieces will actually appreciate the quality of the garment.
Invest in some better trained buyers.
Tip: They did host a decent size Plus-​Size and Maternity section!