Share My RV Rental

We decided a last minute RV Trip was in order. We checked with a lot of companies, nothing was available. I stumbled across Eugene’s company Share My RV. He was so helpful and great when I called, he actually had one available. It was so painless with the process and he is so knowledgable and kind! We are really excited for our weekend away Thanks to Eugene :)

Thanks for the feedback back Unilocalers these guys post on CL I’ll not be using them because of negative feedback here.

Sorry Eugene… I know that was your mother’s RV, but still. She tried to nickel and dime us. As read the rest of the reviews I see I’m not the only one who had problems.

All in all, I’d have to say, this is the worst business I have ever dealt with. I really wouldn’t even give them one star, if it were possible. They are seriously anti-​customer. The RV was dirty both inside and out. Trash was in the kitchen, the bed was full of candy wrappers and the couch also had trash in it. The RV had a dangerous broken awning on it. They had told me that the awing was non-​functional and promised to loan me one that I could take with me, but when the time came, they said that after all they didn’t have one to loan. The broken RV awning fell which could have caused a serious accident and then they had the audacity to blame me for the problem with the already defective awning. Luckily I was just stopping when it happened and for that reason, there was no incident.
Another problem is their contract and stated charges. Their mileage charges are hidden and not clearly stated. They only appear in the Cancellation Policy — not in the main contract — and they quickly escalate to $ 1.00 per mile, but it doesn’t say in the paperwork how they go up from the baseline $ 0.35 per mile which is what they quoted me on the phone — nothing was said about the more miles you drive the higher the mileage charge per mile. I have always been aware that highway miles are easier on a vehicle, not harder, so the more miles should drive the charge down, not up.. I was late returning the RV because of the defective awning PLUS a loose hubcap and they nevertheless charged me a $ 250 late fee PLUS an extra day of rent plus the large price for the awning. Now they pursue collections against me because I refused to pay for the already broken awning and the improperly levied late fees. Their contract is not clearly written, they don’t explain all the potential charges clearly or in writing and they don’t deliver machines that are clean with all systems functional. Unless you take an hour to carefully inspect an RV, which the customer should not have to do, you may not find out, as happened to me, that a number of things did not work on the RV until I was down the road.
The last time I rented an RV, I had a totally pleasant experience. The place was really friendly and non-​confrontational as this place seems to me sometimes. I stored my car there and they washed it for me as part of the storage charge at the end. Share My RV returned my car covered in dirt, I had to go wash the windows immediately in order to see where I was going.