Horrible service, we got there Saturday 23rd at 9:39am we got seated right away so we order 5−10min later we waited and waited for our food we finally got our food at 10:28am I asked the server why their lagging she said oh its because the ticket got lost in the kitchen she never apologize at all okay so we were eating after 15min of getting the food she(server) went to the table to take us the check so I check it out and she was charging me for some food I didn’t order, again she didn’t apologize after I told her of her mistake she just said your right I’ll change it. First and last time I come here
Rosa H.
Tu valoración: 1 Merced, CA
First time here and my last. 25 mins wait for 3 root beer floats. Customer service is not good. Didn’t apologize for the long wait and it wasn’t busy. Not pleased at all and she forgot to give me what was needed.
Devina U.
Tu valoración: 1 Oakley, CA
I try not to give bad reviews but this one is definitely called for. I came in with my 3 kids and after standing around for 15 min I was finally greeted… No big deal I understand things happen but it wasn’t that busy then after getting the attention of someone she rolled her eyes and found a place for us to sit. We then sat there for 20 min(I am not exaggerating) no one came so I proceeded to go back up to the hostess and let her know. Finally our server came. We got here at 6:20 pm and after ordering we didn’t get our food for 40 min!!! I was beyond irritated and I even had to ask our server if our food was almost done as we only ordered breakfast and every one around us was getting their food after coming in after us! She told me she had a lot of tickets and it should be 5 more min. We finally got our food and it was slightly warm. We literally got out of here 1 hr and 20 min later and that’s because we scarfed our food down.
Linda P.
Tu valoración: 5 Los Angeles, CA
I’m from Los Angeles this was better than most of the Denny’s that I’ve been to. Our server Fonda was great! She listened to what I wanted and the options I needed as a Vegan. I was super happy with the way my food came out. My mom got her coffee hot and was offered refills. My boyfriend was very happy with his food and they didn’t give him any issues with his substitutions. Overall this was a great place to stop by for breakfast on our way back home. Ask for Fonda if you want a server who listens :)
Sam R.
Tu valoración: 5 Madera, CA
I’ve been here several times… my favorite time was at 3 am with my darling boyfriend. We decided that we needed a sampler plate and some biscuits and gravy. The waitress was wonderful and the food was hot and delicious. Go here if you want wonderful service and beautiful waitresses. My boyfriend and I have good memories here and that makes me happy.
Joseph M.
Tu valoración: 4 San Jose, CA
Idunno why this has bad reviews. It’s a Denny’s it’s exactly how most Denny’s are like. Same menu with good service. I came in with a group of 8. We were heading to Bakersfield for a research project Jewelz our server was extremely helpful and nice. Thanks Jewelz. The manager even came out and helped us. I ordered 2 appetizers, an Arnold palmer, and a skillet meal. Everything was what I expected. No complaints here.
Dallas P.
Tu valoración: 1 Merced, CA
The waitress didn’t listen when we said allergic to onions. And got onions in our food. Acted as though she didn’t know. And didn’t give all my food in the first place. Re ordered to have NOONIONS. Took forever. And still haven’t seen her to get the rest of my order. Its just fruit. How long does it take? Oh and everyone is finished and waiting on the burger still. Not as great from the one back in merced. Need to retrain your employees.
John B.
Tu valoración: 2 Shelby Township, MI
I’m from Missouri and travel all over the country for work. This has to be the worse Denny’s I have ever been to. I stopped in one night and it was slightly busy. Maybe 15 – 20 people. And I waited for almost 20 minutes to be seated. When I was finally seated. I ordered a water. And they were very fast on getting that to me. As I was looking at the menu. The guy at the next table told me that the wait for food would be long. So I just order pancakes. It took 45 minutes to get my food. And the pancakes weren’t even hot. So I decided to give them one more shot. I came in on a not so busy night. Got seated fast. And the male waiter was awesome. Kept checking on me. A big plus!!! Well I ordered the the lumber jack plate. I got that in less then 5 minutes. I was thinking to my self. This is awesome. Get in and get out. I was wrong. The bacon looked like and tasted like it was in the warmer for hours. And the hash brown were so over cooked I thought I broke my teeth trying to eat them. It seemed to me that the only fresh thing that was one my plate was the two eggs, toast, and maybe the sausage. I don’t mind waiting for a good meal. But for the food to be over cooked as bad as it was it had to take longer then 5 minutes. IHOP down the road is a 5 star restaurant. Made fresh and delicious. The only reason I didn’t go there that night was because it was after midnight.
D C.
Tu valoración: 3 Madera, CA
This was my first visit here. I can honestly say not a bad Denny’s it’s was Alittle busy for being midnight but what do u expect on a friday night. Food was good the overall appearance wasn’t bad service was Alittle slow but our server hustled as fast as he could. I would recommend this Denny’s for a late night snack
Manny S.
Tu valoración: 4 San Jose, CA
I have order ch& sau quisad. She ask me if I wanna to add avocado n holl. That was great for ½ an hr lunch service was good food was great I like it but I don’t know when I m gonna come back here
Kaylee H.
Tu valoración: 1 Fresno, CA
Sweet Jesus Lord almighty this place is awful. So I go in with my boyfriend one day. The super rude waitress finally decides to take our drink order TWENTY minutes after we sit down. It was kinda funny because there were only two other tables there, both of which already had their food. Another 20 minutes later, she takes our FOOD order. When the food arrived, it was not only gross, but NOTEVENOURORDER. Didn’t leave her a tip, ANDNOTSORRYABOUTIT.
Tc R.
Tu valoración: 1 Madera, CA
Only gave it one star because Pilot is next door. Run! Run away! This place is awful!!!
Tina N.
Tu valoración: 1 San Jose, CA
Landed here after IHOP’s wait was 30 minutes. And being that we just came from snowboarding for our annual China Peak trip… waiting was not an option. Quickly trying to find an IHOP replacement… we headed towards Country Waffles nearby, not realizing they were CLOSED. UGH… very frustrated now we said let’s just pass through this town… until we saw a sign for DENNY’s…(this starts the moment of frustration) Immediately walking into this Denny’s, you instantly smelled a STRONG cleaning odor… starved and letting the view of the bathrooms to the right as you come in… we thought, okay… they are cleaning the bathrooms and should have a better vent system. Got seated right away for our party of 7.(YESWEUNDERSTAND this is Denny’s. Everything is slow at Denny’s…but it was EXTRASLOW… LIKE45 minutes slow. WOW…) This was crazy. The aura did not feel right. We mentioned to our server that the food seems to have been ordered a LONG time ago. she checked… and it still took ANOTHER5 – 7 minutes on top of already waiting about 30 minutes. «We have a new cook, sorry«they said. No excuses… the manager should have been in the back to help… it was NOT busy. MYSON’s food CAMEOUTLAST. AREYOUSERIOUS? He had pancakes, bacon and sausage??? And my lil brother’s country fried steak was lukewarm inside. We mentioned all of this to the manager prior to getting our food… and after finding the lukewarm meal, and just the disatisfaction… we had it. He mentioned that he would give us a discount… until my husband’s T bone came out pale??? that’s when we said… this is just not exceptable… and said… we are not going to eat any of this… sorry. We are leaving. Gave a good tip to the waitress… and said it wasn’t her fault… and we left! NEVERAGAIN!
Nasser D.
Tu valoración: 3 San Jose, CA
This is right next to the Pilot gas station so you can’t miss it. Typical of a Denny’s with food and service but when you are from the Bay Area, you just have to know that things are a little slower in central valley so be patient. The place is clean since it’s still new.