M P C Urgent Care

I went here this evening with either passing kidney stones or a horrible UTI. After the norm paperwork I was taken back. I was taken into a room where I had all the regular stuff done. I was in pain, I need an anti– biotic and that bladder calm stuff! I was dying. OMG. The Dr was prompt, he walked in and could tell I was in pain. He told me what I needed and got me my scripts! (They did a urine dip too but I was so far gone in Azo that my urine was the color of an apple– TMI) anyways, the front girls, the nurse in the back and the Dr were all absolutely fabulous!
Total time with wait: MAYBE 45 minutes?
I know when you’re sick and or don’t feel well things feel like they take such a long time and people get cranky! I worked medical for such a long time before becoming a stay at home mom but DO NOT HESITATE on coming here! Really. They are so sweet and caring! Plus, they are connected to Silver Pine Family Physicians. My family Dr. Give them a chance, you won’t be disappointed!

Well, couldn’t help but to write a post on here as I potentially could have missed out on the best Urgent Care I’ve been to yet. I understand that this type of forum is used to identify the good, bad and indifferent with experiences and to each their own (so absolutely no disrespect from those who think other wise). With the cost of ER visit deductibles I spend A LOT of my time when sick going to an Urgent Care. Obviously time of day and the unlucky misfortune plays a huge role in time waiting but first hand, it’s 9:30pm and literally 9 patients in the waiting room and I’ve already been seen by the sweetest nurse and doctor. I’m now waiting 15 min (which they took the liberty to explain how long a flu test takes) and watching law in order on their in room TV to help pass time until I read through all these negative comments. The reality is when I walked in «Northeast Macomb Urgent Care» at 8:33PM and was refused service because they take their last patient at 8:30pm, although the waiting room was completely empty? That definitely warrants a comment on a highly commented urgent care I took the advice of fellow Unilocalers to go to with 3.5 stars. Unfortunately, that in my opinion is the worst experience a sick patient can go through. Despite the 5 comments on Unilocal that would have normally kept me far away from here turned into literally the best Urgent Care experience yet for my family and I. Despite the loaded waiting room, 1 doctor, 1 resident doctor and 2 nurses people are flying through here with top of the line testing, amazing communication throughout but most importantly the nicest group of people (which the companies other locations are regarded on quite a bit). The icing on the cake is no one sick who is a new patient loves having to fill out 10 sheets that are completely repetitive, the one here was about 15 questions on one back and front page. Took literally about 2 minutes and once seated 15 min to be taken in back, than once nurse finalized my vitals and explaining why I’m here another 5 min to see the doctor! With a waiting room packed!!! What I hope to accomplish from this post, my first time posting on any forum is don’t always let others be the reason to turn away from someone closer to home, or convenient and be the judge yourself. What I think about personally is the only time people take the time to post on any site of their «personal» experience is likely «their» opinion of a bad experience and with a place as big as this likely seeing over 100 patients a day and being open maybe a couple years ago, 5 comments total and all negative was ridiculous in my opinion and wish more people take time out of their days for a few min and call out the good as well. This is what the purpose of these sites are for and can’t get «true accurate feedback» from just 5 people out of the thousands and thousands they have seen. I would assume with how much rent is on a building not just on hall rd., but also connected to a Beaumont would still be in business doing that bad lol! Anyways I hope this post helps at least a couple people or more and encourage you to give places a chance, local businesses and form your own option that can be shared with people weather good or bad. I learned my lesson today for sure! Best wishes, Tony

Please do not take your children there! Our two year old had a temp of 103 and wasn’t drinking fluids. We thought she may be dehydrated and took her there. We were put in a corner away from staff and patients and forgotten. We were not a priority. The staff was rude. After an hour with no help we left. As a health care professional I strongly advise you to take your children somewhere else!

Been here five times and I will never come back here again. This last visit I waited over an hour and a half before they called me back. They are horrible with wait times.
After waiting in pain for 1.5 hours, I asked the receptionist if they were going to see me today, because I was waiting over an hour and a half. She copped an attitude and was laughing at me since they had patients waiting in the back. I obviously know that, but I asked her The status of them calling me back since I’ve been waiting for over an hour and a half. I can’t believe she had no empathy.
Once I got called back I still waited about 10 to 15 minutes for the doctor. That is not an unreasonable amount of time. At least I was diagnosed immediately. The beds in the rooms are terribly uncomfortable though… when you sit on a mattress bed your legs are pressed up against a very hard black bar. How do they not realize this is terribly uncomfortable for their patients?
I have been to this urgent care for the last time.

If you are in the market for prescription pain killers, this is the place to go. After falling off my bike (whoopsie) I had some areas of concern I wanted to get checked out. For 45 minutes, I sat between a very sick older gentleman who was coughing all over me and a child with a broken leg, who should have gone to the ER. The receptionist made me pay $ 100 up front to cover any future bills. Uhhh, I have insurance with a $ 20 co-​pay. Not sure why I had to shell out an additional $ 80, to be reimbursed later. When I finally made it to an exam room, the male doctor said I needed to have a female nurse in the room since my injury was near a ‘female area’ (left hip and knee to be exact). After another 20+ minutes, the dynamic duo appeared. The doctor felt near to where I said the pain was located and then lectured me on healthy eating, not getting a yearly physical, and using herbal remedies for stomach pains. Then he left the room. I walked to the checkout counter where I received a prescription for pain killers. No diagnosis, no x-​ray, no advice on my injury and no plan of recovery. Just a script for pain killers. I limped out of the office with a newly developed cough. Thanks old man.

I really like the Silver Pine physicians who own/​operate this urgent care, but the wait… Ugh. Sitting in the waiting room for 75 minutes (and counting) with a 9-​year-​old who is getting more and more frustrated by the minute is not fun. Like the service just wish they could staff it a little heavier.

This urgent care facility is horrible and under trained in medical diagnosis. I wish Beaumont Hospital actually owned and operated this facility as it would surely be managed better. I went to this facility a few days ago for some swelling in my lip and a lot of pain. I was told I had a small abscess and a little celluitis and to go home with some antibiotics. 12 hours later, I returned to the facility in even more pain and my swelling had gotten twice as bad. Thankfully one of the nurses told me to just go to an ER as they would be best to help me. When I got to the ER, I was immediattly checked in and started on STRONG antibiotics. I spent 4 days in the hospital recovering from a MRCA staph infection and was told that had the correct antibiotics been applied only 8 hours sooner, I would not have needed a hospital stay nor to have the inside of my nose cut open to relieve the abscess.
I would rather go to an ER on a day where it is standing room only, then leave the care of my health in the hands of this urgent care facility.