Silver Comet Cycles

My sister and I rented 2 comfort cruisers on a Tuesday in October. They had a rent one get one free deal so for both bikes for 2 hours we paid just $ 20. I think that’s a great deal! The shop is right on the trail and the public restrooms were convenient and appreciated! The staff was friendly and helpful and we had a great ride!

I’ve been to all of the bike stores in the area and these guys are THE BEST. Super friendly and they did a great job! They just love bikes and riding. A great place for beginners or anyone who needs a little mechanical help.

The Silver Comet is a great trail but, this location is great because it has great bicycle shop where you can rent bikes to the ride the trail, picnic tables, public bathrooms and a fountain for the kids to play in on hot days. I feel very safe at this location and its always very busy with people. There is a big parking lot that offers lots of space. The trail is a paved two lane road that offers room for visitors to walk or bike comfortably without being crowded. Also, the landscape is maintained and kept neatly cleaned.
During the week myself and other moms like to walk the trail pushing our babes in strollers. We usually walk about 1.5 miles down the trail then turn around and walk back. After our walks we lets the babes play in the fountain and cool off. Next to the fountain are picnic tables and benches, This is great to sit and visit while the kids play. I recommend this trail to anyone interested in wanting to go for a bike ride or walk!

took out a bike that I should have returned immediately but decided to keep riding. rode for an hour, returned it and pointed out that the crank set was kaput. W/​out batting an eyelash I was told that there would be no charge for the hour. Well done folks. I shall return.

I took my bike in for a shifting problem in Fall of 2014. It’s 20 years old. They immediately put it up on the rack, cranked the pedals and adjusted it so it shifted perfectly. The cost was $ 10. I did one 10 mile ride after that before putting the bike up for the winter. Pumped up the tires April 15^th and rode 15 miles. Shifting was troublesome, I figured a cable had stretched so I took it back today expecting to drop it off. Nope. The guy puts it up on the rack, 30 seconds later determines it’s the shifter. Turns out shifters don’t like to sit idle, the lube gets gummy and causes the mechanism not to «catch» so it won’t pull the cable to shift gears. You wind up pushing the shift lever multiple times to get a gear. The tech said my ride last week and the warm weather today helped loosen things up. They shot some degreaser into the shift mechanism and said if the problem comes back that’s what will need to be replaced. Much better than a dérailleur :) and they didn’t charge me a dime. Instead the guy hands me my bike, walks ahead of me and opens the door. I liked this shop the first time I walked in. Now the knowledge, biker passion, service and the location make it a no brainer, they are ON (as in RIGHT ON) the 100 mile Silver Comet Trail which goes all the way to AL. Visitors who want to rent bikes and ride the trail? Repairs? New equipment? It’s where I go.

Prices are a smidge high, but their staff is about as good as you get and being right on the Comet it doesn’t get more convenient! Everyone has always been super helpful and friendly, which isn’t always easy with how busy they are. They rent bikes here as well, though I think the kids bikes and bikes with kid carriers, go quickly so no rest for the weary! It’s a great place to recharge and plenty of parking if you want to start from here. Just beware, that there will be a lot of activity out this way so if you’re not prone to dogs and kids riding or stepping in front of you, start out a ways and ride East back to the shop and then back West to your vehicle.

We had such a great experience renting a bike from Silver Comet Cycles for a charity race. The quality of the bike was top of the line, especially for a road bike. We were taken care of quickly when picking up the bike (reservations made prior to pickup) and dropping it back off. Pricing was pretty good for 24hrs — $ 75.00, and the ease of everything made it that much better. We will definitely be back to do some more rentals and ride the Silver Comet Trail, and potentially for a bike purchase in the future.

Great shop with very some very knowledgeable staff. Some of the front staff is a bit bike knowledge challenged and one of the mechanics seems to have an unfounded air of superiority. I have been a serious rider longer than most folks working on the bikes there.
Once I asked for the manager and have been satisfied ever since. The work they have performed has been very quick and professional. Reasonable rates on labor with up front pricing, no surprises.
The only thing that keeps me from giving 5 stars is they could be a little friendlier but then again, cant we all?

I support local businesses and recently bought my Specialized road bike from SCC. i would recommend this establishment to anyone who is in the market for a new bike.

I have been coming here for the past few years and I have had a love/​hate relationship with the service.
Back in 2011 and 2012 I hated coming here! I would go in to ask a simple question and the dudes behind the counter were obnoxious and nasty.
Flash forward to 2013 and 2014 and it’s a different place! I cannot tell you how friendly and helpful the staff is. I haven’t seen the «rude dudes» in a long time. Now the store is filled with bike enthusiast who give you honest and helpful information instead of snubbing their noses at you.
Much better service! Thanks for helping us lonely bicyclist out!

I visited ATL on business and the crew at SCD were exceptional. They were attentive to all of my needs and, most of all, right ON the Silver Comet Trail. Excellent staff and service. Great rental bikes too… even higher end stuff. And don’t worry… if you forget something you’re not going to get bent over at their shop. Very competitively priced.

I have two words for the staff at SCD. Pretentious A-​holes. I took my «mass produced bike» in because the cassette was damaged. The three «customer service reps» put my «mass produced bike» on the lift and proceeded to pick it apart with disgusted looks.
«This needs to be adjusted, this doesn’t look right, we need to replace this. Sorry, we don’t work on mass produced bikes.»
All three of them had plenty of dirty looks and whispers as they pointed and commented on my «mass produced bike.» I can’t afford a $ 1,500 Cannondale. Sorry. My $ 300 mass produced Schwinn stuck with me for three years on many long rides.
I find it hard to believe that a business would insult a new customer in this economy. They must be rolling in dough. I’m not sure how. The place was empty when I walked in on this particular day. I told a buddy of mine about my experience with SCD. He knows about mountain bikes. We ordered the parts online and fixed it in his garage in less than an hour. We also performed a tune up for FREE after doing some research on the internet. It’s been working great for the last three months. Don’t go to SCD.

I received a NASTY compliment from another Unilocaler that I’d posted a Lame review under this business. I indicated on that review that I was actually talking about the Silver Comet Trail, but Unilocal would only pull the bike shop up so that is where I checked in and posted my review to. Well, I actually visited the bike shop ONCE with my roommate in April or May of 2014. This is what we experienced…
My roommates family came to visit us and we decided to take the kids off their hands for the afternoon. I was already headed to another park, so I met them here. I love hiking, not just walking, but hiking. But my roommate would rather be on a bike. Since I am not coordinated, I figured I’d ask a few questions of the very helpful employee that greeted me as I walked in, as my roommate (the expert in everything) got bikes for himself and the kids. I found a bike that I felt was right for me and I waited around for my roommate to look over 3 kids/​young teenagers bikes. The young man helping me mention that I could reserve my bike the next time, if I like the one that I picked out. That way I would not have to wait around. The place was full of customers. I told him that this was not my idea but that the big Puerto Rican guy speaking to his co-​worker was the master mind of this event.
He went behind the counter and I listened as my roommate seemed agitated about the quality of one of the bikes that the employee was trying to give him. The young man that was helping me mentioned to that employee that someone was very late picking up their reserved bikes. But the other employee smirked and went back over to my roommate and said he could take what they had or wait until a bike was returned. My roommate to me, had a bit of an attitude and I probably would not want to deal with him either. So I can understand how the employee felt. But we all have to do things that we don’t necessarily want to do at work! Needless to say we did not get the bikes and I waited until we were safely at Sweetwater Creek Park Hiking before I told my roommate what I heard.
So for this reason I give this place a 2.5 Stars. The young man that helped me (5 +Stars) was nice and very knowledgeable about their bikes, road conditions, height, weight, male/​female. You name it, he could answer it! But the other guy (–1 Star) that had an opportunity to turn a unhappy customer into a happy customer decided not to do so. This makes me wonder if he would give bad information to a customer with an attitude. We all have bad days.

I just wanted to ellaborate again how helpful and friendly the guys at the SCD are.
I previously ran/​walked the Silver Comet Trail and also rented bikes from the SCD to ride the trail. I recently purchased a new bike, but not from the SCD, and was looking for some pointers on how to operate it as well as what I can modify on the bike to make it go faster and work the way I wanted to without having to get a totally different bike. These guys are awesome! I think i’ve talked to everyone that works there, on different occassions, and each person was so helpful. I loved the fact that even though I obviously didn’t purchase my bike from them they were willing to give me tips and advice, and not try to sell me pieces to help me achieve what I want on my bike but just recommended things to help me. They’re not pushy or over bearing, very knowledgable, and just seem like really nice and cool guys. I know that if I ever need anything I can go to these guys, and not feel like i’m bothering them or taking them away from something else. Great customer service brings customers! With customer service like theirs I wouldn’t feel right going anywhere else.

I just became curious about high end road bikes and had not been on one before. I wanted to find a nice bike to test ride and just enjoy the gorgeous warm winter day. This was the place!
I explained to them that I was a new rider and wanted to explore different bikes but had no clue about how to decide which bike to ride first. They were so helpful in finding a good bike (SPECIALIZED) for me to take my first ride on. They put me on the bike and made sure it was a good fit for me, set me up with a helmet and explained the gears and braking system.
I took off down the trail and did 23 miles for my first trip ever. LOVED it!!!
Went back a second time, and decided to try out a BIANCHI carbon fiber. EVEN BETTER! I think they have a pretty nice selection of road bikes and are really informed about how to choose a bike. Did I mention they are really nice and helpful? :)
Didn’t purchase there but liked that they have so many rental selections to choose from.

I decided recently that I’d like to get back into riding my bicycle. So I trekked down to my hometown a few weeks ago and picked up my bicycle from my mother’s house, only to find that it was NOT in the shape I remember leaving it in. I took it out today to see if it was even still safe to ride, and found out pretty quickly that it’s not. So I find myself in the market for a new bicycle.
I stopped into the Silver Comet Depot with no particular shopping agenda. I knew my needs in a bicycle had changed drastically since my last one was purchased, but I had no idea what I would be looking for. The staff was very attentive and extremely helpful, even knowing that I was not making a purchase today. The guy who helped me took a couple of bikes down from racks to show me, and let me know that I could test-​ride any bike. He made recommendations based on my needs and what would work best for my planned use of the bike. When I’m ready to make a purchase, I will certainly be back! I might even rent a few in the meantime, as this weather is too good to pass up!

I’ve always LOVED the Silver Comet Trail and the Silver Comet Depot! I hadn’t been in the shop in a couple of years, and to my huge disappointment, I found all new people working there. They were unhelpful, unfriendly, unprofessional, and completely rude. The «owner» had the worst customer service I’d ever experienced. I immediately drove to ATLANTA CYCLING, AND THE PEOPLE THERE WERE AMAZING!!! HELPFUL, PROFESSIONAL, RESPECTFUL, AND CARING. ATLANTA CYCLING IS MY NEW AND FAVORITE AND ONLY BIKE SHOP NOW. SOOO HAPPY THAT I FOUND THEM.

My hubby and I decided one day that we’d like to ride bikes down the comet trail. We see people out there every day and thought, «hey these guys look like they’re having a great time!» We ignored that little voice in our heads that said, «you haven’t rode a bike in like 10 years!» It was a breeze picking out bikes and the prices were very reasonable. We love the little shop and the selection. They helped us pick out and adjust our bikes.
We took off on the bikes and kept going and going and going until we got tired and figured we’d take a break then turn back around. After a quick break we headed back and it seemed a lotttttttt further and a lottttttt higher (up hill) then we remembered. We finally came crawling back to the depot and peeled our aching bodies of the bikes. A word to the wise, pace yourself.