Precision Door Service

One of the spring of our garage door broke on Saturday morning. I tried to call a few garage door companies in the afternoon and they were all closed or not friendly at all. Precision Door was next on my list, I was really surprised to have someone friendly and helpful over the phone and even more surprised when they told me they could come on Sunday to fix our door at no extra charge. One of their certified technician, Glen R. came on Sunday afternoon on time, he was great, easy to work with, professional and knowledgeable. Glen advised us on the work that needed to be done. Once agreed on his price estimate, he fixed our door right away. Our door is running great again and is also a lot quieter. I checked other companies prices and Precision Door is competitive too. Glad I called them and will not hesitate to recommend them.

Cody did a great job on Sunday. Friday was my original day but my garage wasn’t clear enough for him to get the ladder in to install the rails. So it took me half a day to clear the garage but it was too late in the day. He did the job on Sunday while he listened to the Seahawks game. He finished the job just as the Hawks blew out the Vikings. Precision doors is the place to go for a quality job! Thanks to both Dane and Cody.

I called Precision door service on Sunday Morning and the person who took the phone call was fantastic. Unlike some services where you call and it shows they have not received basic phone training they were great. They took my information and found a time for a technician to come out and try and fix my problem.
Cody came out to my house yesterday and was prompt, polite, and professional. He quickly took care of the problem after doing an inspection and gave me tips on how to take care of garage door in the future. It was cheaper than I thought it was going to be. Will definitely use these guys again!

Great service from Ben and J.P. They showed me what was wrong and how they would fix it. They knew what they were doing, were very kind and competent. Old fashioned service like my kids would say happened in the good olé days.

Ben visited us and fixed our door very professionally. He did a thorough inspection and provided detailed estimate. Ben is very friendly and helpful. I am always going to take help from Precision for my garage door issues. Very highly recommend them.

Was sent via my Fidelity Home Warranty to repair faulty sensor wiring. Ryan came out to work on my garage and he was nothing short of AWESOME! He showed amazing customer service towards his work and his Company and he was very, very competent technically. Ryan diagnosed the problem and fixed it in short order. He very clearly explained what he did. Further, and much to my surprise and glee, Ryan lubricated the rollers and rails and now the opener runs in blissful silence. Totally separate and unrelated, the next day I experienced an issue with a rail and Ryan came back out and remedied that issue with sheer deftness and competence.
Ryan is amazing; exemplifies best in class customer service; totally competent; and was a joy to meet. In fact, I recommended him and Precision to my dentist! :)
Thanks again Ryan! You were best in class and averted what could have been a tenuous problem with my broken garage door!

Precision came out today to put a keyless entry on the garage door. Nate was great! He not only hooked us up with the entry pad, the two new openers but he also set both of our cars to be able to open the garage doors with a button.
Nate was very kind, patient and knowledgeable. I would recommend precision to anyone looking for work on their garage doors, big or small.

This week we used Precision Door Service for the first time, and were extremely pleased! The Certified Tech, Ben, is exactly the kind of guy I would want to work for me if I had a small business. Ben arrived promptly on time and was friendly, professional, competent and meticulous about his work. We had purchased a garage door tune-​up, knowing that our doors are using 20+ years old openers as well as old springs and pulleys. We knew we were due for replacement of the springs, and Ben gave us a thorough explanation of everything we needed to know in order to make a good decision, without pressuring us at all to make a purchase beyond the tune-​up we had paid for.
Because we were his last call of the day, it was quite late in the day when we decided that we did want to replace the springs. He didn’t have enough on his truck, but offered to drive back to Lynnwood from our home in Redmond (during traffic hour) to get them, so we could have the job completed that day. He arrived back about 7 pm, and worked until 8:30 at night, taking extra time to make sure that our old doors were balanced so as to get a seal on the garage floor! The entire time he displayed a positive, «can-​do» attitude, even though he was obviously working late. Wow! And even better — Our doors have never operated so smoothly as they are now!
Our first experience with Precision Door Service greatly exceeded our expectations; we are beyond satisfied with the service we received and the job that was done. In the future, when we need any kind of help on garage doors, there is absolutely no doubt who we will call.

Door spring broke and someone was out within the hour to repair it. The repair man was very nice and a true professional.
It was WAY more expensive than I thought it would be, so while I don’t regret using precision, I’d get a few quotes if I could do it again.

Yes, this company will get the job done and most likely be on time, but it will also rip you off. I had to get the drum on our garage door replaced and a new side panel and they charged over $ 500 which is ludicrous for a job that costs around $ 80 in equipment. I would definitely get estimates from other companies before calling.
Tip: stay away from their warranties, these are for parts only and do not include service, which is what 80% of the cost of repair is composed of. Unless you wreck your garage like a maniac, chances are you’ll never recuperate the money lost.

I called them up as they are offering the $ 25 for $ 50 deal. Finding an appointment window that works for my schedule was easy. Cody arrived on time, did a quick diagnosis and was very thorough in fixing the issues. I really liked their service and price, would use them again.

After more than a year of their overhaul on my garage door it began acting funny. Opening fine… but when closing it sometimes bounced up again, over and over. Of course it didn’t bounce up again while Cody was here. But he came out, was just as friendly as can be, and gave me some advice.
Despite the fact that the door still does this from time to time, I continue to recommend Precision Door Service to anyone who needs *anything* for their garage doors. The company just could not be nicer.

My garage door hasn’t been working: wall control stopped working first and then remote stopped working. David came out and fixed remote issue literally in a few minutes and fixed the wall control in less than 30 minutes. He was also very friendly. Highly recommended

My husband and I noticed last week that our garage door wasn’t working correctly. It was apparent that the compression spring was broken and because of that, some of the metal frame that supports the door was damaged. We knew that there was other damage, but my very handy dad had suggested that it could be reinforced once the spring was replaced. When my husband called Precision door service (after finding such positive reviews on Unilocal), they quoted $ 110 – 150 over the phone to replace the spring, and they could be out in a couple hours to fix it… GREAT! Well, I was the only one home with the employee and who I assume was a trainee showed up. I showed them into my garage and gave them a few minutes to do an assessment. I was told that the entire garage door needed to be replaced and it would be 2300! WHOA! It went from 150 — 2300 very quickly. He said he wouldn’t replace just the spring because of the other damage. I wasn’t comfortable making that decision on the spot, so I said I’d think it over. He then told me that I would have to pay a $ 50.00 service fee that they told us we wouldn’t have to pay if they did work on the spring. If they refuse to replace just the spring, where does that leave me? Not only that, but they advertise free quotes, and that’s exactly what they did, give me a quote. No work was done. So, I paid my $ 50 + tax and they were on their way and I still had a broken garage door.
We then called another reputable local company who sent someone out free of charge to do an estimate just an hour later. He looked at our garage door and quoted us just over $ 300 to replace the broken spring and the aging one next to it, as well as to fix the broken support on the door and reinforce it. DONE! He was very knowledgeable and did his best to save us money. About an hour later we had a working garage door again and I couldn’t be happier! He took his time, did great work and even did a tune up with no extra charge. He said we could use this garage door for another 10 years! If we ever need our garage doors serviced, he will be who we call, NOT precision door service!
When my husband heard that I paid a service fee he immediately called the company to let them know that he was was told this fee would be waived because they would replace the spring (which they wouldn’t even do without me replacing the entire door). He was then forwarded to the manager who told him it’s a normal fee, but that because he had «seen pictures of how bad our garage door looked and he felt bad for us» (in a sarcastic tone) he would refund the service fee. Not only that, but he Chuckled as if he thought it was funny. Do they quote low over the phone just to get to your house and overcharge? Seems that way. How can a manager act like that? I feel that it was extremely disrespectful. I’m not sure if they tried to upsell me because I’m young and inexperienced as far as dealing with garage doors, but what’s worse is how the manager dealt with my husband when he called. If you need an honest local company at a good price, don’t bother calling precision door service.

I have used Precision in the past with good success. Needed a repair ⁵⁄₂₇. Promised a noon to 2 PM slot and the technician Chris, called me said he could come earlier within 45 minutes. He was there promptly. He did an outstanding job, finished quickly and did some extra little things to make the door operate smoothly. Everything is in good working order. My opinion they have rightly deserve all the high ratings they get.
Will always call them in the future.
Thank you Precision and Chris!

Fast service. Reasonable price. Great job. Thanks! Garage door has never been this quiet and functioning properly after expert installation of new springs.

5 am garage door broken (really broken — off rails, spring busted, hinges stripped), 8 am called Precision, 11 am Danny arrived, 2pm all new hardware, motor and great piece
of mind! Everything was done with great service and professionalism. Danny was great — he thoroughly explained what needed fixing, what didn’t, and reviewed options. After completion, he reviewed the new component operation and care… and he was very conscientious in cleaning up. I am extremely happy with the service and quality!

They did the work on the 15^th. Today is January 5^th and they have not refunded me the overcharge. In no situation should it take three weeks to refund a credit card. This is not an ethical or reasonable business practice. If the refund isn’t in my account this week I’m going to do a chargeback for the entire amount.
I would strongly suggest not doing business with this company at all.

Came out day scheduled and in time frame — wow and didn’t try to sell me a new door but actually help me in our situation! Def. recommend them. $ 55 for a quick visit and fix! We are good and would use them again.
Much better than any other service people that have come out.

Had a very good experience with Precision Garage Door yesterday. Ron called about twenty minutes before the appointment to let me he was on his way. He was on time, polite, and professional. He was not an aggressive sales person at all. Not the door itself but «the guts» needed a lot of work, especially since nothing had been done to it since it was installed 12 years ago.
I ended up purchasing a new motor, replacing the rollers, and having all the hinges and the springs lubed. It runs so smoothly now and its very quiet.
Perhaps I could have saved a nickel or two by shopping around. However, I’m in sales myself and therefore appreciate good service. I think it’s worth spending a bit more for quality parts and service.