A Pro Trim Tree Service

The price was great — very prompt and friendly. They removed a 60 ft tree in a blooming flower bed and didn’t ruin one flower! I had expected a wipe out. They thoroughly cleaned up afterwards. Very impressed and highly recommend.

I dealt with Neal, who came out promptly and gave me a good estimate. Neal scheduled the tree removal with in a week, showed up on time and they did a good job of trimming, removing the trees. I wanted to remove the limbs/​wood myself to save money, so Neal was going to come back and finish cutting down a stump after I removed all the limbs/​wood out of the way. I guess it was my bad, because I paid in full at this time and even gave them a little tip for the great service. It took me about a week to get everything cleaned up and call Neal to come back and cut down the stump. After a few contacts with Neal, who never did show up after he confirmed he was going to, I left a few more voicemails with no return call. I finally got a hold of him (note this is always me contacting him, never him returning my calls), and he was going to stop by that day. I never heard back from him and finally after leaving another voicemail for him, he left me a voicemail stating my fence is in the way and we will have to remove the fence to cut the stump – something he never mentioned before. I called him again and left him a voicemail that I can’t remove the fence, but if he could just cut the stump as close to the fence as possible then we would call it good and I could take care of the rest of the stump. It has been two weeks now and I haven’t heard back from him. I rated one star as I paid in full and the job has not been completed. I feel Neal got paid in full, even a little extra tip, and couldn’t care less about the job being finished now. I would not recommend using this company as they are very unprofessional and don’t follow up on items as promised.