A Pet Parlor

First time we took our pup there things were great. Last time she got a cold a couple days after and saw the vet. This wouldn’t have me writing a bad review though. It happens! But another couple days later she went back into the vet again, because her toes became infected on one foot– on toe nail actually looks partially deformed with the nail seeming to be aiming toward the other toe. We only realized after she licked much of the hair off. I can’t prove this has anything to do with her grooming, but I’m certain it does. The vet said it was a cut (not the bottom of the foot but next to the toe nail) and now she’s been wearing a cone for the last week and on antibiotics. I won’t take her back.

If giving this groomers zero stars I would. I’ve taken our dog there a few times and have been happy. Today was the exception — I got a call saying that the sedation medication I gave her wasn’t enough and she got really stressed. Her eyes got blood shot. Um excuse me?! If she is so stressed that her eyes are blood shot then STOP WORKING ON MY DOG AND CALL ME! But no she continued with grooming and my poor pups eyes looked awful. When I picked up my pup she asked how much meds I gave her, I explained a full pill and she goes «Wow! Not sure why she wasn’t better then!» I called the vet and have to keep an eye on her to make sure they return to normal or I’ll have to bring her in. We will NEVER be going back to this place. My poor baby. I’d recommend never stepping foot in this groomers.

First and foremost, if you are not familiar here and you brought your baby in and you find that you like how your baby looks like after grooming and you have inspected that your baby didn’t suffer from any accidental injury like razor burns or skin cut, etc., ask for the name of the person who groomed your baby and stick with him or her. This place has a bunch of groomers rotating throughout the week. Know your favorite groomer and tip him/​her nicely so he/​she will always remember to take good care of your baby. I have 3 babies I bring here regularly and I always ask for that one particular groomer who’s very caring about how she does them. Not saying who she is ‘coz I don’t want her getting swamped and not being able to make time for my babies. But she is the best there. The day she stops working there is the day my babies stops going there.

This is our third dog we have taken to A Pet Parlor over the years. They have been welcoming and fuss over the dogs so they like going there. The bathing and clipping have been great and we appreciate having a local business in a convenient spot.

Been coming here since my dog was a puppy and have tried out other groomers but always end up coming back here to have her washed and cut. They know exactly how to groom my dog each time I come in!
They also take walk ins and always have time available to squeeze my dog in when I call.
Highly recommended!

Had our Shih Tzu there the other day and asked for a cut that would even out her hair. Instead of trimming her hair they just shaved her, far from what she needed. Not only that, she now has severe razor burn that required veterinary care. On 14 days of antibiotics and antiseptic wipes. Not only that but on a prior visit my daughter heard one of the employees remark «I think I cut this dog» and shortly after that overheard an employee yelling at a dog because it dropped a treat saying «you dropped it you fucking idiot.» Obviously they don’t care about the pets they are working on nor do they have respect for their employer to behave in such a manner, especially when a client is right there. Wish I could upload pictures to show you the result of the severe razor burns she received but Unilocal doesn’t have that option. Oh just uploaded one as my profile pic. That’s just one of the pics of one burn, there are others.

If I could leave no stars I would!!!
Let me start by saying that this experience has left such a bad taste in my mouth that I will no longer be taking my dog to a groomer period because I’m afraid of what will happen next.
I have a Male Samoyed and if you know the breed you know that you should no be cutting their hair ESPECIALLY when the owner spends 5 minutes explaining that you don’t want any part of your dogs hair cut other than his paw pads. They assured me they would leave him all natural and just do a basic bath and brush (I brush my dog almost daily so I am very aware of what his coat looks like and SHOULD look like after a groom).
However he was exactly opposite of what I asked. You could tell his entire body had been trimmed, his giant fluffy tail was half the size it was and his feet and legs were shaped.
I am absolutely horrified at the job that was done to my dog. You don’t go to get your hair washed and come out with a haircut that you didn’t ask for. When you drop a dog off you are trusting other people to take care of them because our dogs can’t speak up for themselves… I will NEVER EVER go back here and I suggest you don’t either!
Worst $ 80 I have ever spent in my life, I still get sad looking at the horrible cut that was given to my dog.

They were great at getting our old pup in but he came back Scalped
Both ears were taken down to the skin and now I’m at the ER with him because of all the razor burn.
He was matted but he should not be tramatized after seeing the groomer

UPDATE: I called this morning and talked to the manager and explained to her what had happened. She was really nice and she told me she would talk to the groomers. She gave me a refund… My puppy eyes are still bloody red and he isn’t eating or playing. I will be going to the vet tomorrow.

First of, I hate giving bad reviews. But they hurt my pup!
I used to love this place, my yorkie who is now 3 was brought here for his first grooming. At first, they were absolutely perfect! But then the service got meh (they once kept my dog for 5 hours before they got to work on him) so i switched groomers.
Recently I took him in again, after almost 18 months of not being here. The first time everything went fine.
Last Saturday I decided to take him in for the last groom before summer was over. Everything seemed ok, and I got him back in a timely manner. Later that day, as I was petting his tummy I noticed a red bump that looked like a big bug bite. No bug bite! THEY CUT A PIECE OF SKIN OFF!!! And it was not a tiny cut! There is a chunk of skin missing from his private tummy area!!!
Whats worse? They didn’t even bother to tell me so I could at least watch for an infection! Or apologize when I picked him up! I understand things happen, maybe he squirmed when he was getting trimmed. But at least apologize!!! This is my baby! He is very well behaved, he gets groomed every 6 weeks and I have NEVER had an issued with any groomer!
They will be getting a very angry call from me!!!
NEVER AGAIN! Please avoid this place!

A pet parlor is great! They do an awesome job with my dog and he’s always excited to go there. He seems happy when I come to pick him up too! It’s really nice that they take walkins and are open 7 days a week since my schedule is always chaotic. The staff are very friendly and do a great job. I’m always happy with their service! Thanks Pet Parlor!

Great with the dogs. They know our names when we come and pick them both up. We’ve been coming here now for a few years and we’ve never had a problem with the dogs wanting to go inside. Which; to me, is a statement beyond words.
Try them out. You’ll like them. But, more important, your pooch will !!
Plan on 2 pups being there about 2 hours on a Sunday morning. They are pretty quick. But, they hand blow dry the dogs. Even our large ones. They do NOT get put into a crate and a hot dryer placed in front of their faces!
They clip their nails and also brush their teeth
Love them!!!

My yorkies are 6 and 7 yrs old and with their long hair, we’ve been to many groomers. Pet Parlor is the best groomers I have been to. The entire team is extremely welcoming and nice. The staff invest their time to ensure they do a great quality job. On Saturdays they have flexible hours and take walk-​ins till 2:30pm. Their prices are reasonable for all the work they do. I expected a basic wash and trim of the sanitary areas but on top of what I expected, they also gave my two yorkies a full body haircut trim, ear hair removal, anal glands, nail cutting, tipping of ears, hair styling and they used pleasant fruity smelling shampoo. They did such a great job for only $ 30/​yorkie. Can’t wait to go back! Thanks Stacy and team!

Great first experience with this place on my two little pups. They did exactly as I asked with their cuts, and were pretty quick with the service as well. I’m still a little unsure about the booking process (they accept drop-​ins) and how it will affect the timing of future appointments (I like to plan ahead!) but the service was friendly and of good quality, so I am wiling to continue. My only other concern is that on the phone I asked if they supplied water to the pups during their time there and they said not really, since they can’t take them out for potty breaks. I’ve never had a grooming place tell me this before and don’t see why they can’t offer a few sips of water to the dogs while they are in their care.
Overall I am very happy with my first experience here and will return.

My dog, Dougie the Jack Ruseell, is pretty good with other dogs and loves people. He was a little nervous when he first went in. My mom’s dog on the other hand, Tyson the Malchi, is very timid and usually takes a while to warm up. He often will bark and snap. As soon as Tyson met the lady who works there, within a minute he let her pick him up and even gave her a kiss! I was shocked!
The staff was very warm and welcoming and explained what services they would be doing. I could tell that they all loved working there. When we picked up the dogs they were in good spirits and looked adorable. She gave me an update on how they handled it. To my delight Tyson did very well and liked getting groomed! She also owns a Jack Russell and was willing to answer a few questions that had nothing to do with the services and grooming.
The staff is knowledgeable and passionate about pets. They did a wonderful job grooming our dogs. I’ll definitely be back!

I have taken my yorkie here a few times. The first two times my dog looked absolutely amazing. My dog smelled great and looked like a show dog. The last time we went was meh. The person who had previously worked on my dog (Gary, perhaps an owner?) was not there when I arrived, so I am guessing someone else did the grooming. The cut seemed very uneven and rushed. I am giving this place 3 stars because if you can get Gary to groom your pet, you will be very pleased.

Two months ago I took my Shih Tzu to a Pet Parlor. His cut looked great and I love that you can call day of and drop your pup off, but I was truly uncomfortable with the fact that my dog sat in a crate for hours before he was attended to.
I dropped him off this morning at 9:15am. They told me he would be finished at 1:30pm. Again, it saddened me to leave him there for so long knowing he would be sitting in a crate, or even worse wandering around their shop where they don’t clean up the dog hair until what looks like the end of the day. When I came in today several dogs were just roaming around with other dogs clumps of hair all over them. I showed up at 1:40pm to pick him up… he hadn’t even been cut yet, only bathed. This broke my heart thinking I could have spent the whole day with my dog as opposed to him being crated in a strange place all day. I was so upset, I asked that they please just give me my dog. They informed me it would he would be done in 45 minutes. I said «no thank you» and informed them that I would not be returning to their establishment.
Knowing that I can make an appointment at Canine Groomers and my dog will be done in less than an hour offers me a great sense of relief. It may cost a little bit more, but it is worth all the money in the world to know my little guy isn’t cooped up all day.

The Proof is in The Pudding, as they say.
When my two English Bulldogs WANT to go in and get their nails clipped, well… that speaks volumes. They don’t like having it done — never have — yet, when we pull up in the parking lot, they cannot WAIT to get in the door! You can’t fool a dog. You just can’t. The entire staff is friendly, positive and seems to truly care for the pets in their charge.
Bonus: a very cool pet shop right next next door so we get a little shopping in with our puppy «mani-pedi’s».

The customer service was OK but I agree with past posts when they say it takes a LONG time for the hair cut. I dropped him off and they called me 6 hours later.
And the worst part? He had an allergic reaction to the type of shampoo they used. He was so itchy and got red spots all over his entire body. He was absolutely MISERABLE. It cost me $ 250 at the vet to stop the itching and get him healthy again.
I have NEVER had this happen at any other groomer.
I will not be returning… (duh)

The owner is a very nice man and they do good work, but I really can’t go back.
Over the past year the business practices have gone down hill. You call for an appointment and they tell you to bring your dog in. What they don’t tell you is everyone else is bringing their dogs, so depending on how many people show up will directly contribute to how long your dog stays there (Normally 1 – 2 hours, but sometimes 6 – 7 hours). Twice they forgot to call me when my dog was ready or forgot to to get to him and he sat for hours (how do you forget about an 88lbs dog when on his card it says «LOUD IN AND OUT»?). I am sorry, but 4 – 5 hours is too long when you call and make an appointment. The whole idea behind appointment are to have a time slot reserved for just my dog. I drop my dog off and basically wait for the to call to pick him up from a place he does not really want to be. My life is on hold because they don’t honor appointments.
Three times they forgot to take the cotton out of his ears. In the first two, I didn’t catch it for almost 5 days! I learned my lesson and checked the last time before I walked out.
Like I said, the people are nice and do a decent job, but I am tired of the waits and a few careless acts.