Paul’s Drain Cleaning

Called, they arrived 30 minutes later and fixed the problem… they came… they saw… they conquered… I’m happy

These guys did a great job. Came when they said they would. Worked quickly and cleaned up after themselves. Price was right too.
I’ve used them before and I’ll call them again.

Honest time and price information from live, local dispatcher; professional technicians in a specialized plumbing service; not glamorous, but very clean and respectable!
Finding a plumber to clear your home’s main drain is not something you can spend a great deal of time shopping for. I knew what my problem was; I had already used a ½″ snake in the main drain myself, but couldn’t get past a certain point. I just needed a plumber that specialized in clearing drains.
As I began the search I found most listings were franchised companies or networks of all-​purpose plumbers with no physical address in the community. Others appeared eager to up-​sell unnecessary services like a videotape or DVD of the sewer!
Paul’s Drain Cleaning was about the only company that had a real address; when I Google StreetViewed it, sure enough there’s their shop. It’s a name I know I’ve seen around the area for years, and Google also revealed that they’ve been a contributor to worthy community efforts in Lynn.
So, I called Paul’s Drain Cleaning just after 9:00 on a Thursday morning. I explained my situation and the dispatcher, Pat, quoted a flat rate of $ 225. He said the workers were all currently at jobs, but that they could probably get to me within a couple of hours. Pat called back three times with updates, but it was barely an hour before the truck arrived!
The two technicians carefully protected the floor with clean canvas tarps before wheeling in a beautiful, belt-​driven power snake machine. One plumber operated the belt-​driven machine while the other skillfully guided the snake carefully into the drain. It took just a few minutes to clear the problem. The belt-​driven snake machine had a green plastic shroud that confined the rotating snake; there was no mess or cleanup required.
At first, $ 225 seemed like a lot to pay for such a simple job (everything on ground level, easy access to cleanout, no complications, etc.), but now that it’s done, I think the price is quite fair. It makes sense to have a flat rate so that the dispatcher can give customers honest information. In this specialty of plumbing, the cost of a service call is more than the time spent at the premises.
It’s not just the wonderful, belt driven, electric power snake that completed the job so quickly. It required two specialists working as a team to efficiently handle and operate the machine. Don’t forget the truck to take them to the job, cost of the garage, office, phones, etc., and of course, Pat, the dispatcher, who coordinated it all.
I also like supporting local businesses like this that have roots in the community and better help our local economies instead of national franchises and corporations.