New Angle Glass Company

BAD, VERY BAD SERVICE, WORK and PRICE. I WON’T RECOMMEND TO ANYONE!!!
Brought in a wooden window sash to be repaired… It took over 3 days to replace one pane of glass. When I arrived to see if it was ready… the person lied and said they called and left a message to pick up the window. He then asked if I can wait 15 minutes for him to find my window… hmmmmmm. It was repaired while I was waiting and the work is awful!!! The replaced my wooden window with silicone not wood putty and the silicone was all over the inside of the window and as a bonus someone in their shop spilled coffee on the window and did not clean it.
Best part was the price…$ 79 for a piece of glass 24″ by 14″ messy work and coffee. Had this window repaired before for $ 30.

If they suggest replacing your windshield for a quarter size dent, I would get a second opinion. This happened to me last week and I found another company that could repair it with no charge to me!

great job — fast, convenient, even did an extra special for the replacement. Everything was hooked up correctly after — remote start, inspection stickers. Thanks!

Worst place of business I’ve experienced. Dropped off car in the am. Came back at noon to pick it up and noticed my front Lip spoiler was just laying on the ground under the car. Granted it abs plastic… I walked in and talked to the front desk. nice young lady… but there was an older woman in the back that rudely shouted out…” Its NOT gonna be under WARRANTY!!! There’s to much RUST! «I said OK? So I waited for the young lady to finish the paperwork to see what is she gonna say about my front lip spoiler. She said nothing and didn’t even know it was broken. So I told her to step outside and take a look. She instead called the tech that worked on it. So this guy walks out… and said «Ohh I apologize about that… I must’ve nicked the curb… I can reattached it for you if you want» I starred at him like how? Its plastic… you broke all the mounting points and lip is in pieces…
At this point I was just curious how he broke it, I drove through all the NewEngland Storms with this lip on and the million and ten pot holes the city has but never had any problems with the lip breaking. He did not say anything about he pay the damages nothing. So I gave my insurance agency a call, then shortly after I received a call back from NewAngleGlass, Sally. the older woman in back. I said Hello. she answered «WHAT HAPPENED?!» With wicked bad attitude arguing… everything went downhill after that. She transferred me to her «manager» which was the tech that worked on my car. So to sum it up, I went there for new windshield ended up with a Front Lip Spoiler that broke completely off and fender flare that came out of place… and worst off all they wouldnt admit they broke it and didn’t want to take any responsibility.

Great to work with. Easy to schedule, arrived right on time, and the tech was super quick and very friendly. Great customer service and a good quality repair.

A++++++ I have had 2 windshields replaced with A++++ service and product. The staff and installers are both professional and friendly AND they come to YOU wherever you are, home, work, etc! New Angle is the place to call for windshield repair/​replacement along with all of your glass work

I refer my customers to New Angle and have for many years. Customers have always been very happy with the work that New Angle does on their cars. This winter, my own windshield was damaged and needed to be replaced. I contacted New Angle and they came right out to my office, fixed the wind shield and were very friendly throughout the process. I will continue to recommend all my customers to New Angle Glass.

I wish I could give no stars, but I can’t. Had a windshield replaced, and it came out fine except for my EZ Pass not making it back into the car, which I didn’t notice until a few days later. I called them up to ask if I could come get it, and the tech who worked on it, Mike, proceeded to instead tell me rudely multiple times that I never had one.
1. We are not talking about a piece of paper or a CD that may or may not have been in there or gotten moved — it’s ATTACHED to the windshield and was since the day I got it, no one else drives my car or uses it, it was there. I was on a toll road USING it when my windshield got damaged & I brought it to the shop two days later, so don’t tell me it wasn’t there. It does me no benefit to lie about an EZ Pass.
2. Even if the tech didn’t think it was in there, customer service would dictate that I’m still right, and he could have offered to double check or just apologize for not having seen it and ask how they could help.
When I told him it WAS in there & he wasn’t going to tell me otherwise about my own car, he said they MIGHT discuss paying for it depending on the cost. Are you kidding me? If it’s $ 1 or a million, you lost it & you will replace it whatever it costs.
I don’t know where this guy learned to talk to customers, but I wouldn’t set foot in this business again if they paid me for the work. By the way, turns out a new transponder is actually free, so the only thing lost now is the business.